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    MagicMirror² v2.15.0 is available! For more information about this release, check out this topic.

    UNSOLVED Would this cause a conflict with MMM-RemoteControl

    Troubleshooting
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    • M
      motdog last edited by

      Ok, so right now I have 2 mirrors running in my house. On one of the mirrors I can get the remote control function to work with no issue when I am in my house. I just tried the other and its not working. The config is the same on both, I copied/pasted to make sure.

      Yes I am using the proper IP of the 2nd mirror. I get the can not get remote/html error.

      The only thing I can think of is on the 2nd mirror I have the VNC cloud service turned on as this is a gift mirror and I want to be able to access it remotely for changes etc. If it doesn’t work because of this no biggie, I can add a usb keyboard & mouse to the gift for shut down purposes.

      Everything else looks the same. I guess I could turn off vnc cloud but I havent.

      Thanks in advance

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        sdetweil last edited by

        what ip address are u trying to use, I think remotely or locally?

        if locally (on the house wifi), then VNC cloud will cause a problem you will have to use the vnc address, go out to the cloud and back in…

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          motdog @sdetweil last edited by

          @sdetweil it was the same IP address that I used before installing VNC cloud. Even if I’m not accessing the mirror through VNC the error occurs. I did go into VNC on the mirror, went to settings and disabled accept cloud connections. Still no luck.

          I was wanting to make it easier to shut down for moving the mirror but me having remote access is more important so I can troubleshoot.

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            motdog last edited by

            I can access it via cloud service now that it’s on their wifi but they can’t get remote to get past the get error.

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              sdetweil @motdog last edited by sdetweil

              @motdog everything I see says the vnc connection requires a vnc client… local or remote
              (and once u establish the vnc server, that connection requires the client, no direct connections anymore)…

              https://www.realvnc.com/en/connect/docs/raspberry-pi.html#raspberry-pi-connect-direct

              realvnc is the product for pi…

              https://www.realvnc.com/en/raspberrypi/

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                motdog @sdetweil last edited by

                @sdetweil the thing is before I set it up for a cloud connection for me to access it remotely, I could access it via MMM-Remote-Control as it was in my home. When I established the cloud connection with VNC, remote quit working. Get the get error

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                  sdetweil @motdog last edited by

                  @motdog right… the vnc connection take over ALL communications from the outside in…

                  you should be able to use a vnc client on the local lan to connect to the pi… called direct connect

                  but apps (like request TO remote-control) cannot go IN to the system except over vnc…(as I understand it)

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                    motdog last edited by

                    @sdetweil ok got it. Was just trying to figure out how to adjust screen brightness like I would with the app. makes sense

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