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    Any MMM-Hive Users that can help, please?

    Troubleshooting
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    • D
      Damian @Damian last edited by Damian

      @randomnoise
      @mongo116

      Ok, deleted MMM-Hive from Pi MM, and started again… still got same result😣
      Did as you suggested and opened up deb on PC, but no clue whatsoever what or where to find info that you need to see? - I have debug - true set in config

      Then thought to put MMM-Hive onto my PC MM… just to see if it would work on there any better… nope ! 😣
      One thing I did notice, and this could mean nothing? But my Thermostat and receiver are both named Receiver 1… and as such, I duly named the nodename Receiver 1… but, when looking at the debug info, that has retained the default Your Receiver… so, is that a possible problem? Why has that not changed since I have changed it in my config?

      I have attached a couple shots in the hope you can tell me what I should do in the debugger and what info you need me to look at and show you here.

      0_1520449490299_20180307_183947_resized.jpg

      0_1520449507622_20180307_184022_resized.jpg

      0_1520449719777_20180307_181911_resized.jpg

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        mongo116 Module Developer last edited by

        Hi,

        The last screenshot shows Frost Protect Enabled. Is this actually active on your hive?

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          Damian @mongo116 last edited by

          @mongo116
          Yeah, by default… I thought this was normal as the only other setting on thermostat is child lock… or lower/raise the frost protect. I took that screenshot when heating was on, but mirror shows it when on and off.

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            Damian @Damian last edited by

            You have this too in your post of 7 months ago …

            0_1520453170157_Screenshot_20180307-200445.png

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              mongo116 Module Developer @Damian last edited by

              @Damian Hi, yeah the frost protect should only show when the target temperature is below a certain value. I would guess the issue here is the data being received from Hive. I won’t ask you to paste the data here (which should show up under the browser’s developer console, when debug is enabled) as it contains data related to your account (from what I remember anyway). The most likely issue is that the receiver name is incorrect or that the relevant data relating to temperature etc is not where the module is expecting it to be. Unfortunately now I no longer have access to Hive there’s not much I can do to look into this. Sorry…

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                Damian @mongo116 last edited by

                @cowboysdude

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                  Damian @mongo116 last edited by

                  @mongo116

                  Sorry… I know you no longer have Hive, and unable to help, but I found this and wondered if this could have any bearing on it?

                  https://community.smartthings.com/t/release-hive-connect-v3-0-british-gas-hive/103473

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                    mongo116 Module Developer @Damian last edited by

                    @Damian Hi. I will give it a read and check the code. I just had a quick look and I may just be able to update the requests etc. Might be a bugger to test, but leave this with me and I will take a look.
                    Thanks…

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                      Damian @mongo116 last edited by

                      @mongo116

                      Thanks very much … I realise you do not use Hive now, so it will be hard for you to test out changes, but I will try out everything you suggest and report back so you will know if they work or not.

                      Agree it will be tough this way, but if this is what your module needs in order to function, then it may be the only way to keep your module alive for Hive users eh?

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                        mongo116 Module Developer @Damian last edited by

                        @Damian I think I am making some headway into this issue. I will spend a bit of time when I can and hopefully get a new version out soonish

                        Cheers

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