White Screen with the message "The site can't be reached"

CreatibOfficiel

Good morning everyone, today at the end of the installation of my magic mirror, my screen displays: “The site can’t be reached”.
so I did some research and with the command:

pi@raspberrypi:~/MagicMirror $ node serveronly

I was able to get this error :

pi@raspberrypi:~/MagicMirror $ node serveronly
[2020-04-18 21:19:50.958] [LOG]    Starting MagicMirror: v2.11.0
[2020-04-18 21:19:51.073] [LOG]    Loading config ...
[2020-04-18 21:19:51.126] [LOG]    Loading module helpers ...
[2020-04-18 21:19:51.145] [LOG]    No helper found for module: alert.
[2020-04-18 21:19:51.906] [LOG]    Initializing new module helper ...
[2020-04-18 21:19:51.923] [LOG]    Module helper loaded: updatenotification
[2020-04-18 21:19:51.933] [LOG]    No helper found for module: clock.
[2020-04-18 21:19:56.473] [LOG]    Initializing new module helper ...
[2020-04-18 21:19:56.481] [LOG]    Module helper loaded: calendar
[2020-04-18 21:19:56.494] [ERROR]  WARNING! Could not load config file. Starting                                                                                         with default configuration. Error found: TypeError: Cannot read property 'split                                                                                        ' of undefined
[2020-04-18 21:19:56.504] [LOG]    Loading module helpers ...
[2020-04-18 21:19:56.513] [LOG]    No helper found for module: alert.
[2020-04-18 21:19:56.522] [LOG]    Initializing new module helper ...
[2020-04-18 21:19:56.530] [LOG]    Module helper loaded: updatenotification
[2020-04-18 21:19:56.540] [LOG]    No helper found for module: clock.
[2020-04-18 21:19:56.549] [LOG]    Initializing new module helper ...
[2020-04-18 21:19:56.555] [LOG]    Module helper loaded: calendar
[2020-04-18 21:19:56.568] [LOG]    Whoops! There was an uncaught exception...
[2020-04-18 21:19:56.575] [ERROR]  TypeError: Cannot read property 'split' of un                                                                                        defined
    at loadModule (/home/pi/MagicMirror/js/app.js:112:25)
    at loadNextModule (/home/pi/MagicMirror/js/app.js:165:5)
    at /home/pi/MagicMirror/js/app.js:167:6
    at Class.loaded (/home/pi/MagicMirror/js/node_helper.js:19:3)
    at loadModule (/home/pi/MagicMirror/js/app.js:148:6)
    at loadNextModule (/home/pi/MagicMirror/js/app.js:165:5)
    at /home/pi/MagicMirror/js/app.js:167:6
    at loadModule (/home/pi/MagicMirror/js/app.js:150:4)
    at loadNextModule (/home/pi/MagicMirror/js/app.js:165:5)
    at /home/pi/MagicMirror/js/app.js:167:6
[2020-04-18 21:19:56.621] [LOG]    MagicMirror will not quit, but it might be a                                                                                         good idea to check why this happened. Maybe no internet connection?
[2020-04-18 21:19:56.628] [LOG]    If you think this really is an issue, please...

By deleting now my config.js file I have this result without any error:

pi@raspberrypi:~/MagicMirror $ node serveronly
[2020-04-18 21:27:39.144] [LOG]    Starting MagicMirror: v2.11.0
[2020-04-18 21:27:39.257] [LOG]    Loading config ...
[2020-04-18 21:27:39.291] [ERROR]  WARNING! Could not find config file. Please create one. Starting with default configuration.
[2020-04-18 21:27:39.305] [LOG]    Loading module helpers ...
[2020-04-18 21:27:39.751] [LOG]    Initializing new module helper ...
[2020-04-18 21:27:39.762] [LOG]    Module helper loaded: updatenotification
[2020-04-18 21:27:39.777] [LOG]    No helper found for module: helloworld.
[2020-04-18 21:27:39.784] [LOG]    All module helpers loaded.
[2020-04-18 21:27:41.147] [LOG]    Starting server on port 8080 ...
[2020-04-18 21:27:41.324] [LOG]    Server started ...
[2020-04-18 21:27:41.335] [LOG]    Connecting socket for: updatenotification
[2020-04-18 21:27:41.344] [LOG]    Sockets connected & modules started ...
[2020-04-18 21:27:41.354] [LOG]
Ready to go! Please point your browser to: http://localhost:8080

So I think the problem comes from my config.js so here it is:

/* Magic Mirror Config Sample
 *
 * By Michael Teeuw http://michaelteeuw.nl
 * MIT Licensed.
 *
 * For more information on how you can configure this file
 * See https://github.com/MichMich/MagicMirror#configuration
 *
 */

var config = {
	address: "localhost", // Address to listen on, can be:
	                      // - "localhost", "127.0.0.1", "::1" to listen on loopback interface
	                      // - another specific IPv4/6 to listen on a specific interface
	                      // - "0.0.0.0", "::" to listen on any interface
	                      // Default, when address config is left out or empty, is "localhost"
	port: 8080,
	ipWhitelist: ["127.0.0.1", "::ffff:127.0.0.1", "::1"], // Set [] to allow all IP addresses
	                                                       // or add a specific IPv4 of 192.168.1.5 :
	                                                       // ["127.0.0.1", "::ffff:127.0.0.1", "::1", "::ffff:192.168.1.5"],
	                                                       // or IPv4 range of 192.168.3.0 --> 192.168.3.15 use CIDR format :
	                                                       // ["127.0.0.1", "::ffff:127.0.0.1", "::1", "::ffff:192.168.3.0/28"],

	useHttps: false, 		// Support HTTPS or not, default "false" will use HTTP
	httpsPrivateKey: "", 	// HTTPS private key path, only require when useHttps is true
	httpsCertificate: "", 	// HTTPS Certificate path, only require when useHttps is true

	language: "fr",
	timeFormat: 24,
	units: "metric",
	// serverOnly:  true/false/"local" ,
			     // local for armv6l processors, default
			     //   starts serveronly and then starts chrome browser
			     // false, default for all  NON-armv6l devices
			     // true, force serveronly mode, because you want to.. no UI on this device

	modules: [
		{
			module: "alert",
		},
		{
			module: "updatenotification",
			position: "top_bar"
		},
		{
			module: "clock",
			position: "top_left"
		},
		{
			module: "calendar",
			header: "Calendrier",
			position: "top_left",
			config: {
				calendars: [
					{
						symbol: "calendar-check",
						url: "https://www.data.gouv.fr/fr/datasets/r/b580138b-ae5c-4b4d-8cbf-110ffd373192"					
                    }
				]
			}
		},
		{
			//module: "compliments",
			//position: "lower_third"
		},
		{
			module: "currentweather",
			position: "top_right",
			config: {
				location: "Aubenas",
				locationID: "6454928", //ID from http://bulk.openweathermap.org/sample/city.list.json.gz; unzip the gz file and find your city
				appid: "xxxx"
			}
		},
		{
			module: "weatherforecast",
			position: "top_right",
			header: "Weather Forecast",
			config: {
				location: "Aubenas",
				locationID: "6454928", //ID from http://bulk.openweathermap.org/sample/city.list.json.gz; unzip the gz file and find your city
				appid: "xxxx"
			}
		},
		{
			module: "newsfeed",
			position: "bottom_bar",
			config: {
				feeds: [
					{
						title: "Le Monde",
						url: "https://www.lemonde.fr/rss/une.xml"
					}
				],
				showSourceTitle: true,
				showPublishDate: true,
				broadcastNewsFeeds: true,
				broadcastNewsUpdates: true
			}
		},
	]

};

/*************** DO NOT EDIT THE LINE BELOW ***************/
if (typeof module !== "undefined") {module.exports = config;}

thank you in advance

sdetweil

@CreatibOfficiel said in White Screen with the message "The site can't be reached":

  {
  	//module: "compliments",
  	//position: "lower_third"
  },

u can’t just comment out the middle, you need to comment out the braces too…

a better approach, is to add
disabled:true,
to the module definition, then no comments

		{
			module: "compliments",
                        disabled: true,
			position: "lower_third"
		},

CreatibOfficiel

@sdetweil Thank you very much.

Ethyx

@CreatibOfficiel So this is solved rite