Not sure which module is this, but probably have better luck if you get in touch with the module maintainer.
Mostly the modules are in github (check the clone url of the module), and there can be an issue tracker, or at least an email address of the developer.
I am also quite new here, so I might be mistaken, but I think a module problem best tackled by the developer…
Please dont forget to share the solution once you figured it out, as it could be helpful for the community.