@broberg
Hi, thank you for your reply.

Dual touch IR Overlay Touch Screen Frame Panel Interactive 32" to 82" 16:9 is the description of the item. I spoke with the gentleman before I purchased it and he said it was perfect, my friend brought the same frame and hers is fine. The manufacturer accessed my Mirror remotely and the report showed no errors with the frame so he said it must be a windows problem?

Many thanks