IR Touch Frame not detected/regognized when connected to Android Box

[Axleris]

Hi,

I have currently purchaced a 32 inch IR frame (Link) with an Android Box (Link) and was planning to connect them together as the controls for my SmartMirror.

However, When i connect the two the Android box (Which runs full android, like any tablet or phone) does not seem to recognize or detect the IR Touch Frame. I have installed the provided app that I was told to do and is supposed to set up/calibrate the frame but this does not recognize the IR touch frame at all.

I have separately tested the frame on my windows laptop and it works well.

Any help is appreciated as this did cost quite a bit and for it not to work will be devastating!