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A New Chapter for MagicMirror: The Community Takes the Lead
Read the statement by Michael Teeuw here.

MM Shows a plain Black Screen on iOS 9.3.5 device

Scheduled Pinned Locked Moved Unsolved Troubleshooting
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  • S Offline
    shiroe
    last edited by shiroe Jun 4, 2018, 1:48 AM Jun 4, 2018, 1:41 AM

    Hi all,

    So to be as specific as possible in case it helps, I’ve setup MM on an RPi recently and have this working in the house in SERVER MODE.

    This setup works successfully on Andriod/PC devices without issue.

    However the iPad 2 (iOS 9.3.5) device I had lying around and target for this build actually wont show the page content, it loads in Safari/Firefox/etc and displays a black screen which I believe is the back ground colour but no content is visible (per below).

    iPad Image [Imgur]

    To test my setup I’ve checked using an iPhone 7Plus on iOS 10.2.1 which works, thus confirming it’s not an issue with Apple devices in general & just the iPad - or more likely the iOS release?

    iPhone Image [Imgur]

    If anyone has any ideas here I’d love any assistance at this point.
    I’ve tried googling similar ios9.3.5 issues and checked the MM forum as well but can’t find any other mentions of this

    EDIT: yes the port 8080 is there, Safari just hides it when you don’t highlight the address bar
    EDIT2: iPad has been factory reset in case it helps, it’s also not jailbroken

    S T I 3 Replies Last reply Jun 4, 2018, 1:44 AM Reply Quote 0
    • S Offline
      shiroe @shiroe
      last edited by Jun 4, 2018, 1:44 AM

      @shiroe
      EDIT: if someone can confirm how to fix the above with a direct image rather than just link I’ll edit original post and remove this one.

      1 Reply Last reply Reply Quote 0
      • T Offline
        thobach @shiroe
        last edited by Jun 9, 2018, 7:41 PM

        @shiroe I have the same issue as you and would be grateful for a resolution. I suppose the issue is related to the old Safari version on iOS 9.3.5. I’d also accept a workaround that requires a jailbreak of the iPad 2.

        1 Reply Last reply Reply Quote 0
        • I Offline
          idoodler Module Developer @shiroe
          last edited by Jun 9, 2018, 9:20 PM

          @shiroe Mobile Safari on iOS 9.3 is obviously missing some features. If a module is using a function not supported by this version of Mobile Safari a black screen might happen.

          You only can debug this using Mac.

          S 1 Reply Last reply Jun 11, 2018, 1:00 AM Reply Quote 0
          • S Offline
            shiroe @idoodler
            last edited by Jun 11, 2018, 1:00 AM

            @idoodler FYI default modules only it still shows the same, I have a bit more time tomorrow so I’ll try reducing one by one to see if i can find exactly which doesn’t work - though I feel it’s likely going to be all of them

            1 Reply Last reply Reply Quote 0
            • P Offline
              Pipe-line
              last edited by Jun 11, 2018, 8:56 PM

              Same problem here… iPad 2 with iOS 9.3.5 and I’m getting a black screen… I tried with Google Chrome, Dolphin Browser but no good luck.
              A work around: Install VNC Server on RPi, and a client on the iPad. Go to fullscreen mode, and voila!

              I 1 Reply Last reply Jun 11, 2018, 9:37 PM Reply Quote 0
              • I Offline
                idoodler Module Developer @Pipe-line
                last edited by Jun 11, 2018, 9:37 PM

                @pipe-line I think we have an iOs 9 device at work. I will debug it tomorrow night. What modules do you have installed?

                1 Reply Last reply Reply Quote 0
                • P Offline
                  Pipe-line
                  last edited by Jun 12, 2018, 5:46 AM

                  @idoodler I started with Current Weather and Weather Forecast and then only with Current Weather, but no lucky.
                  Thanks!

                  I 1 Reply Last reply Jun 12, 2018, 6:18 AM Reply Quote 0
                  • I Offline
                    idoodler Module Developer @Pipe-line
                    last edited by Jun 12, 2018, 6:18 AM

                    @pipe-line ok. I just gathered the iPad. Its an iPad mini running iOS 9.3.3. I hope I won’t forget it until I get home:)

                    1 Reply Last reply Reply Quote 0
                    • I Offline
                      idoodler Module Developer
                      last edited by Jun 12, 2018, 8:23 PM

                      Issue has been identified. I am just preparing a pull request. Hold on tight!

                      S 1 Reply Last reply Jun 18, 2018, 7:09 AM Reply Quote 0
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