Black Screen after installing fonts-noto-color-emoji

sdetweil

@aunrea see

https://github.com/MichMich/MagicMirror/issues/2772

you need to upgrade node and npm to minimum levels

use my install script next time

sdetweil

@aunrea said in Black Screen after installing fonts-noto-color-emoji:

Didn’t realize the path mattered

mm is just an app installed on the system

aunrea

I have updated npm and node (in MagicMirror directory). I still have a black screen (I have done a reboot). When I run the config check I get a message saying there is no errors.


> magicmirror@2.20.0 config:check
> node js/check_config.js

[12.08.2022 15:58.52.189] [INFO]  Checking file...  /home/pi/MagicMirror/config/                                       config.js
[12.08.2022 15:58.52.486] [INFO]  Your configuration file doesn't contain syntax                                        errors :)

sdetweil

@aunrea after upgrading, you have to reinstall mm
and maybe any modules

still black screen maybe this
https://forum.magicmirror.builders/topic/15778/fix-for-black-screen-in-2-16-and-later

show is the messages at mm start

if using pm2 then

pm2 --lines=50

aunrea

I did a clean install of mm, added my modules, copied the saved config from the previous install to the new install. Everything looked fine, then I rebooted and now I again have a black screen!!!

The npm log says:

 verbose cli /usr/bin/node /usr/bin/npm
1 info using npm@8.11.0
2 info using node@v16.16.0
3 timing npm:load:whichnode Completed in 2ms
4 timing config:load:defaults Completed in 12ms
5 timing config:load:file:/usr/lib/node_modules/npm/npmrc Completed in 7ms
6 timing config:load:builtin Completed in 9ms
7 timing config:load:cli Completed in 9ms
8 timing config:load:env Completed in 3ms
9 timing config:load:file:/home/pi/MagicMirror/.npmrc Completed in 0ms
10 timing config:load:project Completed in 26ms
11 timing config:load:file:/home/pi/.npmrc Completed in 0ms
12 timing config:load:user Completed in 3ms
13 timing config:load:file:/usr/etc/npmrc Completed in 1ms
14 timing config:load:global Completed in 2ms
15 timing config:load:validate Completed in 2ms
16 timing config:load:credentials Completed in 19ms
17 timing config:load:setEnvs Completed in 7ms
18 timing config:load Completed in 96ms
19 timing npm:load:configload Completed in 97ms
20 timing npm:load:mkdirpcache Completed in 5ms
21 timing npm:load:mkdirplogs Completed in 5ms
22 verbose title npm start
23 verbose argv "start"
24 timing npm:load:setTitle Completed in 6ms
25 timing config:load:flatten Completed in 18ms
26 timing npm:load:display Completed in 23ms
27 verbose logfile logs-max:10 dir:/home/pi/.npm/_logs
28 verbose logfile /home/pi/.npm/_logs/2022-08-13T00_05_23_038Z-debug-0.log
29 timing npm:load:logFile Completed in 36ms
30 timing npm:load:timers Completed in 1ms
31 timing npm:load:configScope Completed in 1ms
32 timing npm:load Completed in 182ms
33 silly logfile start cleaning logs, removing 1 files
34 silly logfile done cleaning log files

The pm2 error log says:

[8711:0812/191224.893179:ERROR:viz_main_impl.cc(186)] Exiting GPU process due to errors during initialization
[8764:0812/191225.738183:ERROR:gpu_memory_buffer_support_x11.cc(44)] dri3 extension not supported.
[8716:0812/191225.822559:ERROR:command_buffer_proxy_impl.cc(126)] ContextResult::kTransientFailure: Failed to send GpuControl.CreateCommandBuffer.
[1644:0812/194324.158131:ERROR:viz_main_impl.cc(186)] Exiting GPU process due to errors during initialization
[1694:0812/194325.043000:ERROR:viz_main_impl.cc(186)] Exiting GPU process due to errors during initialization
[1718:0812/194325.555134:ERROR:gpu_memory_buffer_support_x11.cc(44)] dri3 extension not supported.
[1672:0812/194325.644795:ERROR:command_buffer_proxy_impl.cc(126)] ContextResult::kTransientFailure: Failed to send GpuControl.CreateCommandBuffer.
[12.08.2022 19:54.36.872] [ERROR] [31mWARNING! Could not load config file. Starting with default configuration. Error found: Error: Cannot find module 'async'[39m
[31mRequire stack:[39m
[31m- /home/pi/MagicMirror/modules/MMM-Tools/node_helper.js[39m
[31m- /home/pi/MagicMirror/js/app.js[39m
[31m- /home/pi/MagicMirror/js/electron.js[39m
[31m- /home/pi/MagicMirror/node_modules/electron/dist/resources/default_app.asar/main.js[39m
[31m- [39m
[12.08.2022 19:54.36.913] [ERROR] App threw an error during load
[12.08.2022 19:54.36.926] [ERROR] Error: Cannot find module 'async'
Require stack:
- /home/pi/MagicMirror/modules/MMM-Tools/node_helper.js
- /home/pi/MagicMirror/js/app.js
- /home/pi/MagicMirror/js/electron.js
- /home/pi/MagicMirror/node_modules/electron/dist/resources/default_app.asar/main.js
- 
    at Module._resolveFilename (node:internal/modules/cjs/loader:940:15)
    at n._resolveFilename (node:electron/js2c/browser_init:245:1105)
    at Module._resolveFilename (/home/pi/MagicMirror/node_modules/module-alias/index.js:49:29)
    at Module._load (node:internal/modules/cjs/loader:785:27)
    at c._load (node:electron/js2c/asar_bundle:5:13343)
    at Module.require (node:internal/modules/cjs/loader:1012:19)
    at require (node:internal/modules/cjs/helpers:102:18)
    at Object.<anonymous> (/home/pi/MagicMirror/modules/MMM-Tools/node_helper.js:6:13)
    at Module._compile (node:internal/modules/cjs/loader:1118:14)
    at Module._extensions..js (node:internal/modules/cjs/loader:1173:10)
[12.08.2022 19:54.36.929] [ERROR] Whoops! There was an uncaught exception...
[12.08.2022 19:54.36.978] [ERROR] Error: Cannot find module 'async'
Require stack:
- /home/pi/MagicMirror/modules/MMM-Tools/node_helper.js
- /home/pi/MagicMirror/js/app.js
- /home/pi/MagicMirror/js/electron.js
- /home/pi/MagicMirror/node_modules/electron/dist/resources/default_app.asar/main.js
- 
    at Module._resolveFilename (node:internal/modules/cjs/loader:940:15)
    at n._resolveFilename (node:electron/js2c/browser_init:245:1105)
    at Module._resolveFilename (/home/pi/MagicMirror/node_modules/module-alias/index.js:49:29)
    at Module._load (node:internal/modules/cjs/loader:785:27)
    at c._load (node:electron/js2c/asar_bundle:5:13343)
    at Module.require (node:internal/modules/cjs/loader:1012:19)
    at require (node:internal/modules/cjs/helpers:102:18)
    at Object.<anonymous> (/home/pi/MagicMirror/modules/MMM-Tools/node_helper.js:6:13)
    at Module._compile (node:internal/modules/cjs/loader:1118:14)
    at Module._extensions..js (node:internal/modules/cjs/loader:1173:10) {
  code: 'MODULE_NOT_FOUND',
  requireStack: [
    '/home/pi/MagicMirror/modules/MMM-Tools/node_helper.js',
    '/home/pi/MagicMirror/js/app.js',
    '/home/pi/MagicMirror/js/electron.js',
    '/home/pi/MagicMirror/node_modules/electron/dist/resources/default_app.asar/main.js',
    undefined
  ]
}
[12.08.2022 19:54.36.981] [ERROR] MagicMirror² will not quit, but it might be a good idea to check why this happened. Maybe no internet connection?
[12.08.2022 19:54.36.982] [ERROR] If you think this really is an issue, please open an issue on GitHub: https://github.com/MichMich/MagicMirror/issues
[1635:0812/195502.091221:ERROR:viz_main_impl.cc(186)] Exiting GPU process due to errors during initialization
[1743:0812/195503.364570:ERROR:viz_main_impl.cc(186)] Exiting GPU process due to errors during initialization
[1769:0812/195503.879521:ERROR:gpu_memory_buffer_support_x11.cc(44)] dri3 extension not supported.
[12.08.2022 20:06.05.090] [WARN]  [33mYou're using a full whitelist configuration to allow for all IPs[39m
[1676:0812/200609.075206:ERROR:viz_main_impl.cc(186)] Exiting GPU process due to errors during initialization
[1730:0812/200610.010984:ERROR:viz_main_impl.cc(186)] Exiting GPU process due to errors during initialization
[1749:0812/200610.493257:ERROR:gpu_memory_buffer_support_x11.cc(44)] dri3 extension not supported.

sdetweil

@aunrea yep

the link I gave u had the instructions in the 1st post

find the message, get the name, install it in the module folder

there are more than one library file missing. depends on the module… so I have to teach you the process.

aunrea

@sdetweil I think when I tried to install mmpm that it didn’t install correctly. I did it again and everything seems fine except I still have a black screen. But somehow in the web using the ip address it loads fine. Why would I get a black screen on the pi but everything working on the web? I even made a change to make sure it wasn’t cached and the change showed up so it’s new.

aunrea

I have been getting the following error mm-error.log:


[12.08.2022 22:50.16.819] [WARN]  [33mYou're using a full whitelist configuration to allow for all IPs[39m
[1707:0812/225020.891765:ERROR:viz_main_impl.cc(186)] Exiting GPU process due to errors during initialization
[1749:0812/225021.867756:ERROR:viz_main_impl.cc(186)] Exiting GPU process due to errors during initialization
[1768:0812/225022.360451:ERROR:gpu_memory_buffer_support_x11.cc(44)] dri3 extension not supported.
/home/pi/MagicMirror/node_modules/electron/dist/electron exited with signal SIGINT
[12.08.2022 23:24.59.722] [WARN]  [33mYou're using a full whitelist configuration to allow for all IPs[39m
[1686:0812/232504.792579:ERROR:viz_main_impl.cc(186)] Exiting GPU process due to errors during initialization
[1735:0812/232505.286195:ERROR:gpu_memory_buffer_support_x11.cc(44)] dri3 extension not supported.
[12.08.2022 23:46.19.653] [WARN]  [33mYou're using a full whitelist configuration to allow for all IPs[39m
[1623:0812/234649.995261:ERROR:viz_main_impl.cc(186)] Exiting GPU process due to errors during initialization
[1766:0812/234650.598873:ERROR:gpu_memory_buffer_support_x11.cc(44)] dri3 extension not supported.

sdetweil

@aunrea are you running the 64 bit raspi os?

this is a configuration problem when using the Vulcan video driver.

aunrea

@sdetweil I am running the 32 bit raspi os. I used the official raspberry pi imager to create it.

aunrea

I think it’s a GPU issue. Could it have been a bad install of the os? Should I reinstall?

sdetweil

@aunrea I do not know

aunrea

Ok I am going to try a new install on my raspberry pi 4, instead of the 3B I have been using.

arosenhave

@aunrea any luck resolving this issue?
I have a fresh install of MM on an RPI4 (Rasbian OS 32bit) and get the same problem when installing MMM-Face-Reco-DNN. Only errors I have in the logs are the same GPU related ones.

And the strange thing is that I have the exact same setup on a different SD card done 6 weeks ago. And that works perfectly. It reporst my MM is outdated, but I don’t dare updating it now.

sdetweil

@arosenhave depends on which video driver is enabled in /boot/config.txt

edit the script which starts MM
and add

export ELECTRON_DISABLE_GPU=1

before the
npm start
line

sdetweil

@arosenhave if u want to upgrade, use my script
see
https://github.com/sdetweil/MagicMirror_scripts

and backup

see https://github.com/sdetweil/MagicMirror-backup-restore

arosenhave

@sdetweil This made no difference, I’m afraid :(

The strange thing is that for a split second I can see the other modules loading and displaying and then it all goes black. Like the MMM-Face-Reco-DNN somehow loads in front of everything. If I remove this module from config.js everything displays fine. I have checked the config.js for syntax errors and it reports nothing.

sdetweil

@arosenhave yes, reco hides everything til u identify thru the camera yourself

then it shows the modules marked as visible for your profile/module classes config

sdetweil

@arosenhave I would need to see the output of the npm start.

black screen is usually a module crash or missing dependencies

arosenhave

@sdetweil I am so sorry. I don’t know how I missed this from one installation to another but feel truly ashamed. What happened is that I used a copy of config.js that I thought was the one working from previous install. But it was missing the classes clause to show the modules.

Again, so sorry and super grateful for putting me on the right track :)