I am a completely new forum user, I just came here first time today and saw your mass order thread. I registered just to give you feedback.
Your first post in the latest order thread does not list any advantages or any information about the mirror. It is not a sales pitch. It just says “this is a good mirror and it is very expensive; here are some pictures”. And it lists a bunch of threads. I am not going to browse through scores of forum posts to find out why I should give you my money. The first post needs to contain all the essential information which sets your mirror apart from the rest. For example the bit about the weight I only learned here in this thread.
My suggestions would be to create a better first post and keep it saved somewhere, copy-paste it to every new mass order thread.
It should include:
- Why is this mirror better than what you can get locally for 1/4 of the price. Pictures do not do it justice. List features, include pictures or testimonies from users when appropriate. We need facts.
- Keep a list of things people ask and include the answers in the first post. Maybe 10 or so. Or create and maintain a separate FAQ thread and link to that.
- Skip links to older threads and remove the customer references which do not mention any specific qualities of the mirror. Somebody thanking you for the mirror and mentioning it arrived unbroken does not provide me with much useful information. Why did they like it? That is what I want to know.
Please don’t take this personally. I am really trying to help and I hope the business improves and you’ll continue the orders. At the very least because I will need to save for a while in order to be able to afford one.