getting error while connecting my raspberry pi through vnc

[biswajeet]

when I try to connect my raspberry pi through vnc viewer, it shows me a error message that “Timed out waiting for a response from the computer”. Why I get this error? Can you please help me with it. But I remembered that before that day I have deleted a file from opt. Is that the issue that I am not able to connect to my raspberry pi through vnc connection? Please help me with this issue.

[biswajeet]

Please help me with this issue.

[sdetweil]

@biswajeet can u try to disable vnc server and re enable

[bhepler]

A couple basic questions:

• Were you ever able to connect to your Raspberry Pi through a VNC connection?
• Can you ping your Raspberry Pi successfully?
• Can you SSH into your Raspberry Pi?