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    A New Chapter for MagicMirror: The Community Takes the Lead
    Read the statement by Michael Teeuw here.

    Blank screen after a couple of hours

    Scheduled Pinned Locked Moved Unsolved Troubleshooting
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    • B Offline
      bradley1982 @sdetweil
      last edited by

      @sdetweil HI sam,

      it auto lauches when the pi reset.

      it seems to work for a couple of hours/day and then i get the blank screen with the cursor. I can see it on the remote control app and look ok but the screen is blank.

      When i reset the pi it works ok for the same period… and the blank screen?

      is there a log that i can run to figure out what is causing it?
      again really new to all this and need an idiot guide lol

      S 1 Reply Last reply Reply Quote 0
      • S Offline
        sdetweil @bradley1982
        last edited by sdetweil

        @bradley1982 i assume you use pm2 to autostart.
        if so, then

        pm2 logs --lines=xxxx
        where xxxx is a number of lines to display from the latest part of the logs.
        xxxx defaults to 15

        there are only 500 places where one needs a guide. lol.

        Sam

        How to add modules

        learning how to use browser developers window for css changes

        B 1 Reply Last reply Reply Quote 0
        • B Offline
          bradley1982 @sdetweil
          last edited by

          @sdetweil lol!

          cool i have ran that, presume that i check this later and see if i get an error message form one of the modules?

          sorry for the stupid questions

          S 1 Reply Last reply Reply Quote 0
          • S Offline
            sdetweil @bradley1982
            last edited by

            @bradley1982 yes, you can empty the current (old) collection of log messages by

            pm2 flush

            Sam

            How to add modules

            learning how to use browser developers window for css changes

            B 1 Reply Last reply Reply Quote 0
            • B Offline
              bradley1982 @sdetweil
              last edited by

              @sdetweil got this initially when i ran it … (pm2 log)

              /home/bradley/.pm2/logs/MagicMirror-error.log last 15 lines:
              0|MagicMir | [12.04.2024 18:49.13.303] [ERROR] Moment Timezone has no data for GMT+0100. See http://momentjs.com/timezone/docs/#/data-loading/.
              0|MagicMir | [12.04.2024 18:49.18.690] [ERROR] Moment Timezone has no data for GMT+0100. See http://momentjs.com/timezone/docs/#/data-loading/.
              0|MagicMir | [12.04.2024 18:49.18.691] [ERROR] Moment Timezone has no data for GMT+0100. See http://momentjs.com/timezone/docs/#/data-loading/.
              0|MagicMir | [12.04.2024 18:49.18.692] [ERROR] Moment Timezone has no data for GMT+0100. See http://momentjs.com/timezone/docs/#/data-loading/.
              0|MagicMir | [12.04.2024 18:49.18.843] [ERROR] Moment Timezone has no data for GMT-0400. See http://momentjs.com/timezone/docs/#/data-loading/.
              0|MagicMir | [12.04.2024 18:49.18.868] [ERROR] Moment Timezone has no data for GMT-0400. See http://momentjs.com/timezone/docs/#/data-loading/.
              0|MagicMir | [12.04.2024 18:49.18.890] [ERROR] Moment Timezone has no data for GMT-0400. See http://momentjs.com/timezone/docs/#/data-loading/.
              0|MagicMir | Warning: vkCreateInstance: Found no drivers!
              0|MagicMir | Warning: vkCreateInstance failed with VK_ERROR_INCOMPATIBLE_DRIVER
              0|MagicMir | at CheckVkSuccessImpl (…/…/third_party/dawn/src/dawn/native/vulkan/VulkanError.cpp:88)
              0|MagicMir | at CreateVkInstance (…/…/third_party/dawn/src/dawn/native/vulkan/BackendVk.cpp:458)
              0|MagicMir | at Initialize (…/…/third_party/dawn/src/dawn/native/vulkan/BackendVk.cpp:344)
              0|MagicMir | at Create (…/…/third_party/dawn/src/dawn/native/vulkan/BackendVk.cpp:266)
              0|MagicMir | at operator() (…/…/third_party/dawn/src/dawn/native/vulkan/BackendVk.cpp:521)
              0|MagicMir |

              many thanks

              paul

              S 1 Reply Last reply Reply Quote 0
              • S Offline
                sdetweil @bradley1982
                last edited by sdetweil

                @bradley1982 those are garbage error messages from electron. which we cant suppress. ignore them

                Sam

                How to add modules

                learning how to use browser developers window for css changes

                B 1 Reply Last reply Reply Quote 0
                • B Offline
                  bradley1982 @sdetweil
                  last edited by

                  @sdetweil Hi Sam,

                  got the following after running the log on the blank screen?

                  bradley@raspberrypi:~/MagicMirror $ pm2 logs --lines=xxxx
                  [TAILING] Tailing last 15 lines for [all] processes (change the value with --lines option)
                  /home/bradley/.pm2/pm2.log last 15 lines:
                  PM2 | 2024-04-13T13:59:13: PM2 log: pid=917 msg=failed to kill - retrying in 100ms
                  PM2 | 2024-04-13T13:59:13: PM2 log: pid=917 msg=failed to kill - retrying in 100ms
                  PM2 | 2024-04-13T13:59:14: PM2 log: pid=917 msg=failed to kill - retrying in 100ms
                  PM2 | 2024-04-13T13:59:14: PM2 log: pid=917 msg=failed to kill - retrying in 100ms
                  PM2 | 2024-04-13T13:59:14: PM2 log: pid=917 msg=failed to kill - retrying in 100ms
                  PM2 | 2024-04-13T13:59:14: PM2 log: pid=917 msg=failed to kill - retrying in 100ms
                  PM2 | 2024-04-13T13:59:14: PM2 log: pid=917 msg=failed to kill - retrying in 100ms
                  PM2 | 2024-04-13T13:59:14: PM2 log: pid=917 msg=failed to kill - retrying in 100ms
                  PM2 | 2024-04-13T13:59:14: PM2 log: pid=917 msg=failed to kill - retrying in 100ms
                  PM2 | 2024-04-13T13:59:14: PM2 log: pid=917 msg=failed to kill - retrying in 100ms
                  PM2 | 2024-04-13T13:59:14: PM2 log: App [MagicMirror:0] exited with code [0] via signal [SIGINT]
                  PM2 | 2024-04-13T13:59:14: PM2 log: Process with pid 917 still alive after 1600ms, sending it SIGKILL now…
                  PM2 | 2024-04-13T13:59:15: PM2 log: pid=917 msg=process killed
                  PM2 | 2024-04-13T13:59:15: PM2 log: App [MagicMirror:0] starting in -fork mode-
                  PM2 | 2024-04-13T13:59:15: PM2 log: App [MagicMirror:0] online

                  /home/bradley/.pm2/logs/MagicMirror-error.log last 15 lines:
                  0|MagicMir | [13.04.2024 23:04.55.592] [ERROR] Moment Timezone has no data for GMT+0100. See http://momentjs.com/timezone/docs/#/data-loading/.
                  0|MagicMir | [13.04.2024 23:04.55.593] [ERROR] Moment Timezone has no data for GMT+0100. See http://momentjs.com/timezone/docs/#/data-loading/.
                  0|MagicMir | [13.04.2024 23:04.55.594] [ERROR] Moment Timezone has no data for GMT+0100. See http://momentjs.com/timezone/docs/#/data-loading/.
                  0|MagicMir | [13.04.2024 23:04.55.653] [ERROR] Moment Timezone has no data for GMT+0100. See http://momentjs.com/timezone/docs/#/data-loading/.
                  0|MagicMir | [13.04.2024 23:04.55.654] [ERROR] Moment Timezone has no data for GMT+0100. See http://momentjs.com/timezone/docs/#/data-loading/.
                  0|MagicMir | [13.04.2024 23:04.55.656] [ERROR] Moment Timezone has no data for GMT+0100. See http://momentjs.com/timezone/docs/#/data-loading/.
                  0|MagicMir | [13.04.2024 23:04.56.595] [ERROR] Moment Timezone has no data for GMT+0100. See http://momentjs.com/timezone/docs/#/data-loading/.
                  0|MagicMir | [13.04.2024 23:04.56.596] [ERROR] Moment Timezone has no data for GMT+0100. See http://momentjs.com/timezone/docs/#/data-loading/.
                  0|MagicMir | [13.04.2024 23:04.56.597] [ERROR] Moment Timezone has no data for GMT+0100. See http://momentjs.com/timezone/docs/#/data-loading/.
                  0|MagicMir | [13.04.2024 23:04.57.548] [ERROR] Moment Timezone has no data for GMT+0100. See http://momentjs.com/timezone/docs/#/data-loading/.
                  0|MagicMir | [13.04.2024 23:04.57.548] [ERROR] Moment Timezone has no data for GMT+0100. See http://momentjs.com/timezone/docs/#/data-loading/.
                  0|MagicMir | [13.04.2024 23:04.57.549] [ERROR] Moment Timezone has no data for GMT+0100. See http://momentjs.com/timezone/docs/#/data-loading/.
                  0|MagicMir | [13.04.2024 23:04.57.577] [ERROR] Moment Timezone has no data for GMT-0400. See http://momentjs.com/timezone/docs/#/data-loading/.
                  0|MagicMir | [13.04.2024 23:04.57.577] [ERROR] Moment Timezone has no data for GMT-0400. See http://momentjs.com/timezone/docs/#/data-loading/.
                  0|MagicMir | [13.04.2024 23:04.57.579] [ERROR] Moment Timezone has no data for GMT-0400. See http://momentjs.com/timezone/docs/#/data-loading/.

                  /home/bradley/.pm2/logs/MagicMirror-out.log last 15 lines:
                  0|MagicMir | [13.04.2024 23:04.47.569] [LOG]

                  no idea what this means? can still see it working ok on remote control but the screen is blank?

                  many thanks in advance

                  S 1 Reply Last reply Reply Quote 0
                  • S Offline
                    sdetweil @bradley1982
                    last edited by

                    @bradley1982 can you do it another way

                    pm2 stop all
                    cd ~/MagicMirror
                    npm start >somfile.txt 2>&1

                    when the black screen happens, ctrl-c on the command window with the npm start in it

                    ctrl-q might work on the MM black screen but maybe not

                    Sam

                    How to add modules

                    learning how to use browser developers window for css changes

                    B 1 Reply Last reply Reply Quote 0
                    • B Offline
                      bradley1982 @sdetweil
                      last edited by

                      @sdetweil Hi Sam

                      Nothing seems to happen when i do the control c however when i do the control q on the blank screen on the MM it bring me back to the config file and the terminal window.

                      bradley@raspberrypi:~ $ pm2 stop all
                      cd ~/MagicMirror
                      npm start >somfile.txt 2>&1
                      [PM2] Applying action stopProcessId on app [all](ids: [ 0 ])
                      [PM2] MagicMirror ✓
                      ┌────┬────────────────────┬──────────┬──────┬───────────┬──────────┬──────────┐
                      │ id │ name │ mode │ ↺ │ status │ cpu │ memory │
                      ├────┼────────────────────┼──────────┼──────┼───────────┼──────────┼──────────┤
                      │ 0 │ MagicMirror │ fork │ 1 │ stopped │ 0% │ 0b │
                      └────┴────────────────────┴──────────┴──────┴───────────┴──────────┴──────────┘
                      bradley@raspberrypi:~/MagicMirror $ ^C

                      not really sure what i am looking at here or what to do next?

                      S 1 Reply Last reply Reply Quote 0
                      • S Offline
                        sdetweil @bradley1982
                        last edited by sdetweil

                        @bradley1982 and look inside somfile.txt
                        nano somfile.txt

                        Sam

                        How to add modules

                        learning how to use browser developers window for css changes

                        B 1 Reply Last reply Reply Quote 0
                        • B Offline
                          bradley1982 @sdetweil
                          last edited by

                          @sdetweil
                          hi Sam,

                          had a look an looked for errors?

                          15.04.2024 12:15.14.424] [INFO] Newsfeed-Fetcher: Broadcasting 26 items.
                          [15.04.2024 12:20.19.728] [ERROR] Newsfeed Error. Could not fetch newsfeed: https://rss.nytimes.com/services/xml/rss/nyt/HomePage.xml >
                          at NodeHelper.checkFetchStatus (/home/bradley/MagicMirror/js/node_helper.js:116:9)
                          at processTicksAndRejections (node:internal/process/task_queues:95:5)

                          THEN FURTHER DOWN -

                          [16.04.2024 07:02.24.761] [INFO] Newsfeed-Fetcher: Broadcasting 26 items.
                          [16.04.2024 07:04.26.190] [ERROR] ERROR! Could not validate main module js file.
                          [16.04.2024 07:04.26.205] [ERROR] ReferenceError: defaults is not defined
                          at Object. (/home/bradley/MagicMirror/modules/MMM-OpenWeatherMapForecast/MMM-OpenWeatherMapForecast.js:80:22)
                          at Module._compile (node:internal/modules/cjs/loader:1271:14)
                          at Object…js (node:internal/modules/cjs/loader:1326:10)
                          at Module.load (/home/bradley/MagicMirror/modules/MMM-MyScoreboard/node_modules/coffee-script/lib/coffee-script/register.js:45:36)
                          at node:internal/modules/cjs/loader:967:12
                          at Function._load (node:electron/js2c/node_init:2:13357)
                          at Module.require (node:internal/modules/cjs/loader:1150:19)
                          at require (node:internal/modules/cjs/helpers:121:18)
                          at Class.loadModuleDefaultConfig (/home/bradley/MagicMirror/modules/MMM-Remote-Control/node_helper.js:314:30)
                          at /home/bradley/MagicMirror/modules/MMM-Remote-Control/node_helper.js:268:26
                          at FSReqCallback.oncomplete (node:fs:211:5)

                          [16.04.2024 07:07.25.459] [INFO] Newsfeed-Fetcher: Broadcasting 26 items.
                          [16.04.2024 07:10.18.538] [INFO] Update found for module: MMM-NewsFeedTicker
                          [16.04.2024 07:12.26.448] [INFO] Newsfeed-Fetcher: Broadcasting 26 items.
                          [16.04.2024 07:17.27.421] [INFO] Newsfeed-Fetcher: Broadcasting 26 items.
                          [16.04.2024 07:20.27.894] [INFO] Update found for module: MMM-NewsFeedTicker
                          [16.04.2024 07:22.28.492] [INFO] Newsfeed-Fetcher: Broadcasting 26 items.
                          [16.04.2024 07:27.29.185] [INFO] Newsfeed-Fetcher: Broadcasting 26 items.
                          [16.04.2024 07:30.37.179] [INFO] Update found for module: MMM-NewsFeedTicker
                          [16.04.2024 07:32.30.111] [INFO] Newsfeed-Fetcher: Broadcasting 26 items.
                          [16.04.2024 07:37.31.062] [INFO] Newsfeed-Fetcher: Broadcasting 26 items.
                          [16.04.2024 07:40.46.440] [INFO] Update found for module: MMM-NewsFeedTicker
                          [16.04.2024 07:42.32.012] [INFO] Newsfeed-Fetcher: Broadcasting 26 items.
                          [16.04.2024 07:47.32.954] [INFO] Newsfeed-Fetcher: Broadcasting 26 items.
                          [16.04.2024 07:50.55.991] [INFO] Update found for module: MMM-NewsFeedTicker
                          [16.04.2024 07:52.33.895] [INFO] Newsfeed-Fetcher: Broadcasting 27 items.
                          [16.04.2024 07:57.34.610] [INFO] Newsfeed-Fetcher: Broadcasting 27 items.
                          [16.04.2024 08:01.05.664] [INFO] Update found for module: MMM-NewsFeedTicker
                          [16.04.2024 08:02.35.562] [INFO] Newsfeed-Fetcher: Broadcasting 27 items.
                          [16.04.2024 08:07.36.271] [INFO] Newsfeed-Fetcher: Broadcasting 27 items.
                          [16.04.2024 08:11.14.999] [INFO] Update found for module: MMM-NewsFeedTicker
                          [16.04.2024 08:12.37.239] [INFO] Newsfeed-Fetcher: Broadcasting 27 items.
                          [16.04.2024 08:17.38.199] [INFO] Newsfeed-Fetcher: Broadcasting 27 items.
                          [16.04.2024 08:19.26.192] [LOG] Shutting down server…
                          [16.04.2024 08:19.26.196] [LOG] Stopping module helper: updatenotification
                          [16.04.2024 08:19.26.197] [LOG] Stopping module helper: calendar
                          [16.04.2024 08:19.26.199] [LOG] Stopping module helper: MMM-OpenWeatherMapForecast
                          [16.04.2024 08:19.26.199] [LOG] Stopping module helper: MMM-MyScoreboard
                          [16.04.2024 08:19.26.201] [LOG] Stopping module helper: MMM-Todoist

                          IF EASIER CAN SENT THE FULL REPORT.

                          thanks so much for your help

                          S 1 Reply Last reply Reply Quote 0
                          • S Offline
                            sdetweil @bradley1982
                            last edited by

                            @bradley1982 said in Blank screen after a couple of hours:

                            [15.04.2024 12:20.19.728] [ERROR] Newsfeed Error. Could not fetch newsfeed: https://rss.nytimes.com/services/xml/rss/nyt/HomePage.xml >
                            at NodeHelper.checkFetchStatus (/home/bradley/MagicMirror/js/node_helper.js:116:9)
                            at processTicksAndRejections (node:internal/process/task_queues:95:5)

                            this is probably the killer… network error, and not enough error recovery
                            sadly there is no fix for this

                            @bradley1982 said in Blank screen after a couple of hours:

                            [16.04.2024 07:04.26.190] [ERROR] ERROR! Could not validate main module js file.
                            [16.04.2024 07:04.26.205] [ERROR] ReferenceError: defaults is not defined
                            at Object. (/home/bradley/MagicMirror/modules/MMM-OpenWeatherMapForecast/MMM-OpenWeatherMapForecast.js:80:22)

                            this one is a module problem that should be reported on the module.

                            Sam

                            How to add modules

                            learning how to use browser developers window for css changes

                            B S 2 Replies Last reply Reply Quote 0
                            • B Offline
                              bradley1982 @sdetweil
                              last edited by

                              @sdetweil oh ok. thanks for your help.

                              any recommendation what to do?

                              B 1 Reply Last reply Reply Quote 0
                              • S Offline
                                sdetweil @sdetweil
                                last edited by

                                @sdetweil on the second look at the module github page, issues and see if anyone has posted a fix

                                Sam

                                How to add modules

                                learning how to use browser developers window for css changes

                                1 Reply Last reply Reply Quote 0
                                • B Offline
                                  bradley1982 @bradley1982
                                  last edited by

                                  @bradley1982 ok thanks very much for all you help!

                                  1 Reply Last reply Reply Quote 0

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