I’m going to call this solved, kinda. I restarted from scratch and got it to work. Snowboy was not installing for some reason. Possibly my raspbian was not up to date. But we’ll never know.

Unfortunately I’m not here to help, just to say that I’m having the same issue.

Hi, I’ve instaled MMM-AssistantMk2 and it seems to be working fine. I had a problem with blackscreen on that but used this post from a couple days ago to fix it.
Now I’ve installed MMM-Hotword and am getting a black screen when i try to start my mirror with it configured. I believe snowboy is not installing, there isn’t a folder for it in “node_modules” (which, from my reading, I think there is supposed to be). I’ve run the “save snowboy” command a bunch of times but get the same errors every time.

Any help would be appreciated.

–edit-- I just realized i posted this in the main troubleshooting forum instead of the module troubleshooting. Should i delete and repost? Or can the Mods move it?

pi@raspberrypi:~/MagicMirror/modules/MMM-Hotword $ npm install --save snowboy
npm WARN deprecated hoek@2.16.3: The major version is no longer supported. Please update to 4.x or newer

> snowboy@1.3.1 install /home/pi/MagicMirror/modules/MMM-Hotword/node_modules/snowboy
> node-pre-gyp install --fallback-to-build

node-pre-gyp ERR! Tried to download(403): https://snowboy-release-node.s3-us-west-2.amazonaws.com/snowboy/v1.3.1/Release/snowboy-v1.3.1-node-v64-linux-arm.tar.gz 
node-pre-gyp ERR! Pre-built binaries not found for snowboy@1.3.1 and node@10.11.0 (node-v64 ABI, glibc) (falling back to source compile with node-gyp) 
node-pre-gyp ERR! Tried to download(undefined): https://snowboy-release-node.s3-us-west-2.amazonaws.com/snowboy/v1.3.1/Release/snowboy-v1.3.1-node-v64-linux-arm.tar.gz 
node-pre-gyp ERR! Pre-built binaries not found for snowboy@1.3.1 and node@10.11.0 (node-v64 ABI, glibc) (falling back to source compile with node-gyp) 
internal/modules/cjs/loader.js:583
    throw err;
    ^

Error: Cannot find module 'nan'
    at Function.Module._resolveFilename (internal/modules/cjs/loader.js:581:15)
    at Function.Module._load (internal/modules/cjs/loader.js:507:25)
    at Module.require (internal/modules/cjs/loader.js:637:17)
    at require (internal/modules/cjs/helpers.js:20:18)
    at [eval]:1:1
    at Script.runInThisContext (vm.js:96:20)
    at Object.runInThisContext (vm.js:303:38)
    at Object.<anonymous> ([eval]-wrapper:6:22)
    at Module._compile (internal/modules/cjs/loader.js:689:30)
    at evalScript (internal/bootstrap/node.js:576:27)
gyp: Call to 'node -e "require('nan')"' returned exit status 1 while in binding.gyp. while trying to load binding.gyp
internal/modules/cjs/loader.js:583
    throw err;
    ^

Error: Cannot find module 'nan'
    at Function.Module._resolveFilename (internal/modules/cjs/loader.js:581:15)
    at Function.Module._load (internal/modules/cjs/loader.js:507:25)
    at Module.require (internal/modules/cjs/loader.js:637:17)
    at require (internal/modules/cjs/helpers.js:20:18)
    at [eval]:1:1
    at Script.runInThisContext (vm.js:96:20)
    at Object.runInThisContext (vm.js:303:38)
    at Object.<anonymous> ([eval]-wrapper:6:22)
    at Module._compile (internal/modules/cjs/loader.js:689:30)
    at evalScript (internal/bootstrap/node.js:576:27)
gyp: Call to 'node -e "require('nan')"' returned exit status 1 while in binding.gyp. while trying to load binding.gyp
gypgyp ERR!  configure error 
ERR! configure error 
gyp ERR! gypstack Error: `gyp` failed with exit code: 1
gyp  ERR!ERR!  stack     at ChildProcess.onCpExit (/usr/lib/node_modules/npm/node_modules/node-gyp/lib/configure.js:345:16)
stackgyp Error: `gyp` failed with exit code: 1
 gypERR!  stackERR!     at ChildProcess.emit (events.js:182:13)
 stackgyp     at ChildProcess.onCpExit (/usr/lib/node_modules/npm/node_modules/node-gyp/lib/configure.js:345:16)
 ERR!gyp  stack     at Process.ChildProcess._handle.onexit (internal/child_process.js:240:12)
ERR! stack     at ChildProcess.emit (events.js:182:13)
gyp ERR! stack     at Process.ChildProcess._handle.onexit (internal/child_process.js:240:12)
gyp ERR! System Linux 4.14.50-v7+
gyp ERR! Systemgyp Linux 4.14.50-v7+
 ERR! command "/usr/bin/node" "/usr/lib/node_modules/npm/node_modules/node-gyp/bin/node-gyp.js" "configure" "--fallback-to-build" "--module=/home/pi/MagicMirror/modules/MMM-Hotword/node_modules/snowboy/lib/node/binding/Release/node-v64-linux-arm/snowboy.node" "--module_name=snowboy" "--module_path=/home/pi/MagicMirror/modules/MMM-Hotword/node_modules/snowboy/lib/node/binding/Release/node-v64-linux-arm"
gyp ERR! cwd /home/pi/MagicMirror/modules/MMM-Hotword/node_modules/snowboy
gyp gypERR! node -v  v10.11.0
ERR! gypcommand  "/usr/bin/node" "/usr/lib/node_modules/npm/node_modules/node-gyp/bin/node-gyp.js" "configure" "--fallback-to-build" "--module=/home/pi/MagicMirror/modules/MMM-Hotword/node_modules/snowboy/lib/node/binding/Release/node-v64-linux-arm/snowboy.node" "--module_name=snowboy" "--module_path=/home/pi/MagicMirror/modules/MMM-Hotword/node_modules/snowboy/lib/node/binding/Release/node-v64-linux-arm"
ERR! node-gyp -v v3.8.0
gyp ERR! not okgyp 
 ERR! cwd /home/pi/MagicMirror/modules/MMM-Hotword/node_modules/snowboy
gyp ERR! node -v v10.11.0
gyp ERR! node-gyp -v v3.8.0
gyp ERR! not ok 
node-pre-gyp ERR! build error 
node-pre-gyp ERR! stack Error: Failed to execute '/usr/bin/node /usr/lib/node_modules/npm/node_modules/node-gyp/bin/node-gyp.js configure --fallback-to-build --module=/home/pi/MagicMirror/modules/MMM-Hotword/node_modules/snowboy/lib/node/binding/Release/node-v64-linux-arm/snowboy.node --module_name=snowboy --module_path=/home/pi/MagicMirror/modules/MMM-Hotword/node_modules/snowboy/lib/node/binding/Release/node-v64-linux-arm' (1)
node-pre-gyp ERR! stack     at ChildProcess.<anonymous> (/home/pi/MagicMirror/modules/MMM-Hotword/node_modules/node-pre-gyp/lib/util/compile.js:83:29)
node-pre-gyp ERR! stack     at ChildProcess.emit (events.js:182:13)
node-pre-gyp ERR! stack     at maybeClose (internal/child_process.js:962:16)
node-pre-gyp ERR! stack     at Process.ChildProcess._handle.onexit (internal/child_process.js:251:5)
node-pre-gyp ERR! System Linux 4.14.50-v7+
node-pre-gyp ERR! command "/usr/bin/node" "/home/pi/MagicMirror/modules/MMM-Hotword/node_modules/.bin/node-pre-gyp" "install" "--fallback-to-build"
node-pre-gyp ERR! cwd /home/pi/MagicMirror/modules/MMM-Hotword/node_modules/snowboy
node-pre-gyp ERR! node -v v10.11.0
node-pre-gyp ERR! node-pre-gyp -v v0.6.39
node-pre-gyp ERR! not ok 
Failed to execute '/usr/bin/node /usr/lib/node_modules/npm/node_modules/node-gyp/bin/node-gyp.js configure --fallback-to-build --module=/home/pi/MagicMirror/modules/MMM-Hotword/node_modules/snowboy/lib/node/binding/Release/node-v64-linux-arm/snowboy.node --module_name=snowboy --module_path=/home/pi/MagicMirror/modules/MMM-Hotword/node_modules/snowboy/lib/node/binding/Release/node-v64-linux-arm' (1)
npm WARN MMM-Hotword@1.0.0 No repository field.

npm ERR! code ELIFECYCLE
npm ERR! errno 1
npm ERR! snowboy@1.3.1 install: `node-pre-gyp install --fallback-to-build`
npm ERR! Exit status 1
npm ERR! 
npm ERR! Failed at the snowboy@1.3.1 install script.
npm ERR! This is probably not a problem with npm. There is likely additional logging output above.

npm ERR! A complete log of this run can be found in:
npm ERR!     /home/pi/.npm/_logs/2018-10-21T03_32_36_367Z-debug.log

Hopefully someone is still getting notifications about this post because I have a stupid question. Looking at aftership I can’t quite figure the site out, before I do I really just want to know. Do I have to manually put my tracking numbers into aftership? Or will it connect to my accounts and automatically pull that info. (I told you it was a stupid question)

Thanks