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A New Chapter for MagicMirror: The Community Takes the Lead
Read the statement by Michael Teeuw here.

Magic Mirror Blanks Several Hours

Scheduled Pinned Locked Moved Unsolved Troubleshooting
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  • S Offline
    StrIIker
    last edited by Oct 2, 2018, 1:25 PM

    Hello,

    I have a magic mirror and after a period of several hours, the screen goes black. The mouse still works as I can move it and see the cursor. Clicking the mouse does nothing nor does hitting random keys. I can hit Ctrl-Q to exit Magic Mirror and I get the desktop back. A few seconds later pm2 kicks in and reloads the magic mirror. I experience this when connecting via VNC as well as locally at the system (obvious but mentioning for thoroughness). I also disabled screen blanking and screensaver per the install instructions.

    This is a new install on a Pi3B. I would greatly appreciate advice on how to approach this. Thank you in advance!

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    • M Offline
      MadScientist
      last edited by Oct 2, 2018, 3:05 PM

      I have the same problem. A Ctrl-R helped getting the modules back but I didn’t like doing it at least once a day. Therefore I created a cronjob that reloads the MagicMirror everyday at 6am. Haven’t seen a black screen since then.

      Not a fix but a work-around.

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      • S Offline
        StrIIker
        last edited by Oct 2, 2018, 4:24 PM

        Ahh, that’s the issue! The modules must get stuck and no longer refresh. Has anyone else run into this issue and found a cause / solution? My issue crops up more often than once per day and I’d prefer to get a permanent fix for this. I don’t have any unusual modules loaded (actually it has been happening from day one while I have been slowly working on it so this has been happening with a fresh install).

        S 1 Reply Last reply Oct 2, 2018, 5:14 PM Reply Quote 0
        • S Away
          sdetweil @StrIIker
          last edited by Oct 2, 2018, 5:14 PM

          @striiker is this version 2.4.1?

          The update module was throwing an error causing the black screen.

          I would comment out that module

          Sam

          How to add modules

          learning how to use browser developers window for css changes

          M S G 4 Replies Last reply Oct 2, 2018, 6:01 PM Reply Quote 0
          • M Offline
            MadScientist @sdetweil
            last edited by Oct 2, 2018, 6:01 PM

            @sdetweil
            That didn’t help in my case, hence the work-around with the cronjob. But it’s true that everybody should first try to disable the update module in their config.

            S 2 Replies Last reply Oct 2, 2018, 6:08 PM Reply Quote 0
            • S Offline
              StrIIker @sdetweil
              last edited by Oct 2, 2018, 6:05 PM

              @sdetweil said in Magic Mirror Blanks Several Hours:

              @striiker is this version 2.4.1?

              The update module was throwing an error causing the black screen.

              I would comment out that module

              I am at the latest build (2.5.0) although I installed Magic Mirror from the previous version and have the update module running.

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              • S Offline
                StrIIker @MadScientist
                last edited by Oct 2, 2018, 6:08 PM

                @madscientist said in Magic Mirror Blanks Several Hours:

                @sdetweil
                That didn’t help in my case, hence the work-around with the cronjob. But it’s true that everybody should first try to disable the update module in their config.

                I was unaware of the suggestion to kill the update module. I have removed it from my config and will monitor the status. Thank you for the suggestion (and @sdetweil )! Any other best practice suggestions which I should consider? I have just done the base install and modified weather icons / details and also installed Alexapi (yet to work on that module as I am still trying to understand if I should also install either MMM-Alexa or MMM-Awesome-Alexa too as I am not clear on how these all work).

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                • S Offline
                  StrIIker @MadScientist
                  last edited by Oct 9, 2018, 2:32 PM

                  @madscientist Could you please share what you use in your cronjob to reload the modules? Thanks!

                  M 1 Reply Last reply Oct 9, 2018, 2:34 PM Reply Quote 0
                  • M Offline
                    MadScientist @StrIIker
                    last edited by MadScientist Oct 9, 2018, 2:35 PM Oct 9, 2018, 2:34 PM

                    @striiker 0 6 * * * pm2 reload mm
                    It reloads my mm.sh script every day at 6am. Working perfectly fine for quite some time now.

                    S 1 Reply Last reply Jan 10, 2019, 7:46 AM Reply Quote 0
                    • S Offline
                      StrIIker @sdetweil
                      last edited by Oct 9, 2018, 2:35 PM

                      @sdetweil said in Magic Mirror Blanks Several Hours:

                      @striiker is this version 2.4.1?

                      The update module was throwing an error causing the black screen.

                      I would comment out that module

                      I’m in the same boat as @MadScientist in that my module rotation still dies necessitating a restart of the modules. Canceling the update check did improve the situation in that it apparently does not crash out as often.

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