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    A New Chapter for MagicMirror: The Community Takes the Lead
    Read the statement by Michael Teeuw here.

    Magic Mirror Blanks Several Hours

    Scheduled Pinned Locked Moved Unsolved Troubleshooting
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    • M Offline
      MadScientist @sdetweil
      last edited by

      @sdetweil
      That didn’t help in my case, hence the work-around with the cronjob. But it’s true that everybody should first try to disable the update module in their config.

      S 2 Replies Last reply Reply Quote 0
      • S Offline
        StrIIker @sdetweil
        last edited by

        @sdetweil said in Magic Mirror Blanks Several Hours:

        @striiker is this version 2.4.1?

        The update module was throwing an error causing the black screen.

        I would comment out that module

        I am at the latest build (2.5.0) although I installed Magic Mirror from the previous version and have the update module running.

        1 Reply Last reply Reply Quote 0
        • S Offline
          StrIIker @MadScientist
          last edited by

          @madscientist said in Magic Mirror Blanks Several Hours:

          @sdetweil
          That didn’t help in my case, hence the work-around with the cronjob. But it’s true that everybody should first try to disable the update module in their config.

          I was unaware of the suggestion to kill the update module. I have removed it from my config and will monitor the status. Thank you for the suggestion (and @sdetweil )! Any other best practice suggestions which I should consider? I have just done the base install and modified weather icons / details and also installed Alexapi (yet to work on that module as I am still trying to understand if I should also install either MMM-Alexa or MMM-Awesome-Alexa too as I am not clear on how these all work).

          1 Reply Last reply Reply Quote 0
          • S Offline
            StrIIker @MadScientist
            last edited by

            @madscientist Could you please share what you use in your cronjob to reload the modules? Thanks!

            M 1 Reply Last reply Reply Quote 0
            • M Offline
              MadScientist @StrIIker
              last edited by MadScientist

              @striiker 0 6 * * * pm2 reload mm
              It reloads my mm.sh script every day at 6am. Working perfectly fine for quite some time now.

              S 1 Reply Last reply Reply Quote 0
              • S Offline
                StrIIker @sdetweil
                last edited by

                @sdetweil said in Magic Mirror Blanks Several Hours:

                @striiker is this version 2.4.1?

                The update module was throwing an error causing the black screen.

                I would comment out that module

                I’m in the same boat as @MadScientist in that my module rotation still dies necessitating a restart of the modules. Canceling the update check did improve the situation in that it apparently does not crash out as often.

                1 Reply Last reply Reply Quote 0
                • G Offline
                  Graham Rich @sdetweil
                  last edited by

                  @sdetweil So I’ve updated my MagicMirror today with NPM update and NPM upgrade and my mirror is now black when I load it. My Mirror is pretty busy with NNOA3, video window from MotionEye and a few of the UK train apps. I was going to thin it down to see if that fixes it but thought Id check if anyone else found a fix yet.

                  1 Reply Last reply Reply Quote 0
                  • G Offline
                    Graham Rich
                    last edited by

                    I’m not sure if my issue isnt an update failure. Im getting this message on upgrade

                    pi@pi:~/MagicMirror $ npm update

                    phantomjs-prebuilt@2.1.16 install /home/pi/MagicMirror/node_modules/phantomjs-prebuilt
                    node install.js

                    PhantomJS not found on PATH
                    Unexpected platform or architecture: linux/arm
                    It seems there is no binary available for your platform/architecture
                    Try to install PhantomJS globally
                    npm WARN grunt-yamllint@0.3.0 requires a peer of grunt@>=1.0.1 but none is installed. You must install peer dependencies yourself.
                    npm WARN optional SKIPPING OPTIONAL DEPENDENCY: phantomjs-prebuilt@2.1.16 (node_modules/phantomjs-prebuilt):
                    npm WARN optional SKIPPING OPTIONAL DEPENDENCY: phantomjs-prebuilt@2.1.16 install: node install.js
                    npm WARN optional SKIPPING OPTIONAL DEPENDENCY: Exit status 1

                    • moment@2.22.2
                    • iconv-lite@0.4.24
                    • walk@2.3.14
                      added 5 packages from 11 contributors and audited 2316 packages in 40.649s
                      found 5 low severity vulnerabilities
                      run npm audit fix to fix them, or npm audit for details

                    phantomjs-prebuilt@2.1.16 install /home/pi/MagicMirror/node_modules/phantomjs-prebuilt
                    node install.js

                    PhantomJS not found on PATH
                    Unexpected platform or architecture: linux/arm
                    It seems there is no binary available for your platform/architecture
                    Try to install PhantomJS globally

                    electron-chromedriver@1.8.0 install /home/pi/MagicMirror/node_modules/electron-chromedriver
                    node ./download-chromedriver.js

                    successfully dowloaded and extracted!
                    npm WARN grunt-yamllint@0.3.0 requires a peer of grunt@>=1.0.1 but none is installed. You must install peer dependencies yourself.
                    npm WARN optional SKIPPING OPTIONAL DEPENDENCY: phantomjs-prebuilt@2.1.16 (node_modules/phantomjs-prebuilt):
                    npm WARN optional SKIPPING OPTIONAL DEPENDENCY: phantomjs-prebuilt@2.1.16 install: node install.js
                    npm WARN optional SKIPPING OPTIONAL DEPENDENCY: Exit status 1

                    • spectron@3.8.0
                      removed 4 packages, updated 2 packages and audited 2311 packages in 42.884s
                      found 5 low severity vulnerabilities
                    M 1 Reply Last reply Reply Quote 0
                    • M Offline
                      MadScientist @Graham Rich
                      last edited by

                      @graham-rich to update your MM installation you have to enter your MM directory and run git pull && npm install. Looks like you tried to update npm instead.

                      1 Reply Last reply Reply Quote 0
                      • G Offline
                        Graham Rich
                        last edited by

                        Just run NPM install in the MagicMirror directory and seems to have fixed it. Was suggestion from NPM audit command
                        thanks for suggestion tho

                        1 Reply Last reply Reply Quote 0
                        • C Offline
                          chief
                          last edited by chief

                          I’m having trouble with this as well - blank screen for the past day no matter what I try to do. Now when I try to git pull && npm install, I get the following errors:

                          pi@raspberrypi:~/MagicMirror $ sudo git pull && npm install
                          Already up-to-date.
                          npm WARN checkPermissions Missing write access to /home/pi/MagicMirror/node_modules/socket.io-parser/node_modules
                          npm WARN grunt-stylelint@0.10.1 requires a peer of stylelint@^9.0.0 but none is installed. You must install peer dependencies yourself.

                          npm ERR! path /home/pi/MagicMirror/node_modules/socket.io-parser/node_modules
                          npm ERR! code EACCES
                          npm ERR! errno -13
                          npm ERR! syscall access
                          npm ERR! Error: EACCES: permission denied, access ‘/home/pi/MagicMirror/node_modules/socket.io-parser/node_modules’
                          npm ERR! { Error: EACCES: permission denied, access ‘/home/pi/MagicMirror/node_modules/socket.io-parser/node_modules’
                          npm ERR! stack: ‘Error: EACCES: permission denied, access '/home/pi/MagicMirror/node_modules/socket.io-parser/node_modules'’,
                          npm ERR! errno: -13,
                          npm ERR! code: ‘EACCES’,
                          npm ERR! syscall: ‘access’,
                          npm ERR! path: ‘/home/pi/MagicMirror/node_modules/socket.io-parser/node_modules’ }
                          npm ERR!
                          npm ERR! The operation was rejected by your operating system.
                          npm ERR! It is likely you do not have the permissions to access this file as the current user
                          npm ERR!
                          npm ERR! If you believe this might be a permissions issue, please double-check the
                          npm ERR! permissions of the file and its containing directories, or try running
                          npm ERR! the command again as root/Administrator (though this is not recommended).

                          npm ERR! A complete log of this run can be found in:
                          npm ERR! /home/pi/.npm/_logs/2018-10-09T16_49_46_380Z-debug.log

                          AND if I try to update npm itself, a different error appears:

                          pi@raspberrypi:~/MagicMirror $ sudo npm update
                          npm WARN grunt-stylelint@0.10.1 requires a peer of stylelint@^9.0.0 but none is installed. You must install peer dependencies yourself.

                          npm ERR! path /home/pi/MagicMirror/node_modules/source-map/build/suffix-utils.jsm
                          npm ERR! code Unknown system error -117
                          npm ERR! errno -117
                          npm ERR! syscall unlink
                          npm ERR! Unknown system error -117: Unknown system error -117, unlink ‘/home/pi/MagicMirror/node_modules/source-map/build/suffix-utils.jsm’

                          npm ERR! A complete log of this run can be found in:
                          npm ERR! /root/.npm/_logs/2018-10-09T16_54_00_820Z-debug.log

                          Any help??

                          1 Reply Last reply Reply Quote 0
                          • M Offline
                            MadScientist
                            last edited by

                            Why are you running the update command with sudo?
                            Does your mirror work but it blanks the screen after some hours or is it always black?

                            C 1 Reply Last reply Reply Quote 0
                            • C Offline
                              chief @MadScientist
                              last edited by

                              @madscientist It was always black - if I don’t run with sudo it quits almost immediately. I’m not sure exactly what the issue was, but I went ahead and restored a backup from 2.4.1 and it’s working fine now (removed the update alert on the top bar).

                              S 1 Reply Last reply Reply Quote 0
                              • S Offline
                                StrIIker
                                last edited by

                                I’m still having the issue where my screen blanks (modules stop loading) after about 5-6 hours. I perform a Ctrl-r to reload and it continues. Has anyone else figured out a cause or a solution? I’ll have to add several more cron jobs to reload modules periodically. I am not running anything beyond the core modules at present. I even performed a fresh install and still see this happen. I can’t see this being normal or people just tolerating it…

                                Thoughts?

                                /* Magic Mirror Config Sample
                                *
                                * By Michael Teeuw http://michaelteeuw.nl
                                * MIT Licensed.
                                */
                                var config = {
                                	"port": 8080,
                                	"language": "en",
                                	"timeFormat": 24,
                                	"units": "imperial",
                                	"modules": [
                                		{
                                			"module": "alert"
                                		},
                                		{
                                			"module": "clock",
                                			"position": "top_left"
                                		},
                                		{
                                			"module": "calendar",
                                			"header": "Calendar",
                                			"position": "top_left",
                                			"config": {
                                				"calendars": [
                                					{
                                						"symbol": "calendar-check-o ",
                                						"url": "webcal://www.calendarlabs.com/templates/ical/US-Holidays.ics",
                                						"color": "#FFFFFF"
                                					},
                                					{
                                						"symbol": "calendar ",
                                						"url": "https://eleted",
                                						"color": "#04f448",
                                						"fetchInterval": 30000
                                					},
                                					{
                                                                                "symbol": "birthday-cake ",
                                                                                "url": "https://deleted                              "color": "#DA70D6",
                                                                                "fetchInterval": 30000
                                					},
                                				],
                                				"colored": true,
                                				timeFormat: "absolute",	
                                				showEnd: false,
                                				fullDayEventDateFormat: 'Do MMM',
                                			}
                                		},
                                		{
                                			"module": "compliments",
                                			"position": "lower_third"
                                		},
                                		{
                                			"module": "currentweather",
                                			"position": "top_right",
                                			"config": {
                                				"location": "deleted",
                                				"locationID": "deleted",
                                				"appid": "deleted
                                			}
                                		},
                                		{
                                			"module": "weatherforecast",
                                			"header": "Weather Forecast",
                                			"position": "top_right",
                                			"config": {
                                				"location": "deleted",
                                				"locationID": "deleted",
                                				"appid": "deleted",
                                				"colored": "true"
                                			}
                                		},
                                		{
                                			"module": "newsfeed",
                                			"position": "bottom_bar",
                                			"config": {
                                				"feeds": [
                                					{
                                						"title": "New York Times",
                                						"url": "http://www.nytimes.com/services/xml/rss/nyt/HomePage.xml"
                                					},
                                					{
                                						"title": "BBC World News",
                                						"url": "http://feeds.bbci.co.uk/news/world/us_and_canada/rss.xml"
                                					},
                                					{
                                						"title": "Reuters Science News",
                                						"url": "http://feeds.reuters.com/reuters/scienceNews"
                                					},
                                				],
                                				"showSourceTitle": true,
                                				"showPublishDate": true
                                			}
                                		},
                                		{
                                			"module": "MMM-Admin-Interface"
                                		}
                                	],
                                	"address": "0.0.0.0",
                                	"ipWhitelist": [
                                		"127.0.0.1",
                                		"::ffff:127.0.0.1",
                                		"::1",
                                		"deleted"
                                	]
                                };
                                /*************** DO NOT EDIT THE LINE BELOW ***************/ 
                                if (typeof module !== 'undefined') {module.exports = config;}
                                
                                M 1 Reply Last reply Reply Quote 0
                                • S Offline
                                  StrIIker @chief
                                  last edited by

                                  @chief said in Magic Mirror Blanks Several Hours:

                                  @madscientist It was always black - if I don’t run with sudo it quits almost immediately. I’m not sure exactly what the issue was, but I went ahead and restored a backup from 2.4.1 and it’s working fine now (removed the update alert on the top bar).

                                  If you need to run this as sudo then your installation probably has root as the owner of the files. A simple way to check this is log in as pi and type cd ~ and then ls -al you should see the list of files and directories and a column of pi pi (shows owner and group membership of the file or directory). If you see a lot of root root then you ran something which changed ownership of these files and directories…

                                  ls -al
                                  total 221604
                                  drwxr-xr-x  17 pi pi      4096 Oct 10 16:00 .
                                  drwxr-xr-x  27 pi pi      4096 Oct 10 10:33 ..
                                  -rw-r--r--   1 pi pi     24164 Oct  8 18:56 CHANGELOG.md
                                  drwxr-xr-x   2 pi pi      4096 Oct  8 18:56 clientonly
                                  drwxr-xr-x   2 pi pi      4096 Oct  8 19:00 config
                                  -rw-------   1 pi pi 498610176 Oct 10 16:00 core
                                  drwxr-xr-x   3 pi pi      4096 Oct  8 19:16 css
                                  -rw-r--r--   1 pi pi       856 Oct  8 18:56 dangerfile.js
                                  -rw-r--r--   1 pi pi       132 Oct  8 18:56 .eslintignore
                                  -rw-r--r--   1 pi pi       448 Oct  8 18:56 .eslintrc.json
                                  drwxr-xr-x   3 pi pi      4096 Oct  8 19:00 fonts
                                  drwxr-xr-x   8 pi pi      4096 Oct 10 10:33 .git
                                  drwxr-xr-x   2 pi pi      4096 Oct  8 18:56 .github
                                  -rw-r--r--   1 pi pi      1074 Oct  8 18:56 .gitignore
                                  -rw-r--r--   1 pi pi      2385 Oct  8 18:56 Gruntfile.js
                                  -rw-r--r--   1 pi pi      2675 Oct  8 18:56 index.html
                                  drwxr-xr-x   3 pi pi      4096 Oct  8 18:56 installers
                                  drwxr-xr-x   2 pi pi      4096 Oct  8 18:56 js
                                  -rw-r--r--   1 pi pi       271 Oct  8 18:56 jsconfig.json
                                  -rw-r--r--   1 pi pi      1118 Oct  8 18:56 LICENSE.md
                                  drwxr-xr-x   4 pi pi      4096 Oct  8 18:56 modules
                                  -rw-r--r--   1 pi pi      1040 Oct  8 18:56 module-types.ts
                                  drwxr-xr-x 642 pi pi     20480 Oct  8 19:00 node_modules
                                  -rw-r--r--   1 pi pi      2195 Oct  8 18:56 package.json
                                  -rw-r--r--   1 pi pi    271341 Oct  8 19:00 package-lock.json
                                  -rw-r--r--   1 pi pi     14450 Oct  8 18:56 README.md
                                  -rw-r--r--   1 pi pi       142 Oct  8 18:56 run-start.sh
                                  drwxr-xr-x   2 pi pi      4096 Oct  8 18:56 serveronly
                                  -rw-r--r--   1 pi pi       478 Oct  8 18:56 .snyk
                                  drwxr-xr-x   2 pi pi      4096 Oct  8 18:56 splashscreen
                                  -rw-r--r--   1 pi pi       126 Oct  8 18:56 .stylelintrc
                                  drwxr-xr-x   6 pi pi      4096 Oct  8 18:56 tests
                                  drwxr-xr-x   2 pi pi      4096 Oct  8 18:56 translations
                                  -rw-r--r--   1 pi pi       285 Oct  8 18:56 .travis.yml
                                  drwxr-xr-x   3 pi pi      4096 Oct  8 19:00 vendor
                                  

                                  If you have a permissions issue, you can fix it easily by typing:

                                  sudo chown -R pi:pi /home/pi
                                  

                                  This will change owner and group membership to pi

                                  1 Reply Last reply Reply Quote 3
                                  • M Offline
                                    MadScientist @StrIIker
                                    last edited by

                                    @striiker Could it be the screensaver? Have you tried updating to 2.5.0 or downgrading to 2.3.x? I am pretty sure I didn’t have the problem with 2.3. In my case it’s enough to reload the MM only once a day. Also I had noticed that my Pi was reeeeeeeaaaaaaallllllyyyyyyy slow when connecting via shh after the screen blanked. Slow to the point I thought it crashed. Pretty sure it was a memory leak or so.

                                    I haven’t updated to 2.5 yet as I want to wait and see what problems other users experience :face_with_stuck-out_tongue_winking_eye:

                                    S 1 Reply Last reply Reply Quote 0
                                    • S Offline
                                      StrIIker @MadScientist
                                      last edited by

                                      @madscientist said in Magic Mirror Blanks Several Hours:

                                      @striiker Could it be the screensaver? Have you tried updating to 2.5.0 or downgrading to 2.3.x? I am pretty sure I didn’t have the problem with 2.3. In my case it’s enough to reload the MM only once a day. Also I had noticed that my Pi was reeeeeeeaaaaaaallllllyyyyyyy slow when connecting via shh after the screen blanked. Slow to the point I thought it crashed. Pretty sure it was a memory leak or so.

                                      I haven’t updated to 2.5 yet as I want to wait and see what problems other users experience :face_with_stuck-out_tongue_winking_eye:

                                      Well, I have disabled the screensaver via config settings as advised by several of the tutorials for setting up the mirror. Plus, if it were blanking or a screensaver, it would wake when I move the mouse or type. When I try to type etc, nothing shows, just the black screen. Ctrl-R or CTRL-Q works.
                                      I am on the latest (2.5) and have not tried downgrading. I assume that would require a full wipe and re-install but may be worth trying… When I experience this condition, I see no slowness while connected to ssh. I’m sure this is some odd leak which crashes some aspect of whatever displays the modules over time. I’m just surprised that nobody else (in any significant number) is experiencing this. It happens with a new everything… (Pi3B, latest firmware and latest mirror version)

                                      H 1 Reply Last reply Reply Quote 0
                                      • H Offline
                                        hrjmsh @StrIIker
                                        last edited by

                                        @striiker I am having the exact same problem. Screen goes black every 6-8 hours with just the pointer showing. I have to reload/restart the Magic Mirror then. This started to happen after upgrade to version 2.4.0
                                        I have upgraded to 2.5.0 but the issue remains the same.
                                        I am still trying to figure out the solution; just wanted to share with you that you are not the only one facing this problem!

                                        L 1 Reply Last reply Reply Quote 1
                                        • L Offline
                                          Lexingtonian @hrjmsh
                                          last edited by

                                          @hrjmsh

                                          Same here as well. Would love to hear if anyone got this one sorted.

                                          1 Reply Last reply Reply Quote 0
                                          • bheplerB Offline
                                            bhepler Module Developer
                                            last edited by

                                            Has anyone found anything interesting in the logs? pm2 status MagicMirror?

                                            @striiker said in Magic Mirror Blanks Several Hours:

                                            When I experience this condition, I see no slowness while connected to ssh.

                                            That makes me think it’s an electron problem. If you have no slowness during an SSH session, I would try the pm2 command above and see if something is kicking out error messages. Likewise, try the top command and see what your processor utilization level is, plus see if something is taking up an inordinate amount of resources.

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