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    A New Chapter for MagicMirror: The Community Takes the Lead
    Read the statement by Michael Teeuw here.

    After 2.8 I'm having tons of issues. What are the steps from square 1 to get this working?

    Scheduled Pinned Locked Moved Unsolved Troubleshooting
    46 Posts 3 Posters 22.8k Views 3 Watching
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    • M Offline
      maxheartrate
      last edited by

      Hi,

      I am having the exact same problem: Black screen after 2.8 update. I followed all the suggestions you two came up with but my screen remains black.

      This is what I get after npm start:

      
      Starting MagicMirror: v2.8.0
      Loading config ...
      Loading module helpers ...
      WARNING! Could not load config file. Starting with default configuration. Error found: Error: Cannot find module 'node_helper'
      Loading module helpers ...
      App threw an error during load
      Error: Cannot find module 'node_helper'
          at Module._resolveFilename (internal/modules/cjs/loader.js:602:15)
          at Function.Module._resolveFilename (/home/pi/MagicMirror/node_modules/electron/dist/resources/electron.asar/common/reset-search-paths.js:35:12)
          at Function.Module._load (internal/modules/cjs/loader.js:528:25)
          at Module.require (internal/modules/cjs/loader.js:658:17)
          at require (internal/modules/cjs/helpers.js:20:18)
          at Object.<anonymous> (/home/pi/MagicMirror/modules/default/updatenotification/node_helper.js:6:18)
          at Object.<anonymous> (/home/pi/MagicMirror/modules/default/updatenotification/node_helper.js:94:3)
          at Module._compile (internal/modules/cjs/loader.js:711:30)
          at Object.Module._extensions..js (internal/modules/cjs/loader.js:722:10)
          at Module.load (internal/modules/cjs/loader.js:620:32)
      Whoops! There was an uncaught exception...
      { Error: Cannot find module 'node_helper'
          at Module._resolveFilename (internal/modules/cjs/loader.js:602:15)
          at Function.Module._resolveFilename (/home/pi/MagicMirror/node_modules/electron/dist/resources/electron.asar/common/reset-search-paths.js:35:12)
          at Function.Module._load (internal/modules/cjs/loader.js:528:25)
          at Module.require (internal/modules/cjs/loader.js:658:17)
          at require (internal/modules/cjs/helpers.js:20:18)
          at Object.<anonymous> (/home/pi/MagicMirror/modules/default/updatenotification/node_helper.js:6:18)
          at Object.<anonymous> (/home/pi/MagicMirror/modules/default/updatenotification/node_helper.js:94:3)
          at Module._compile (internal/modules/cjs/loader.js:711:30)
          at Object.Module._extensions..js (internal/modules/cjs/loader.js:722:10)
          at Module.load (internal/modules/cjs/loader.js:620:32) code: 'MODULE_NOT_FOUND' }
      MagicMirror will not quit, but it might be a good idea to check why this happened. Maybe no internet connection?
      If you think this really is an issue, please open an issue on GitHub: https://github.com/MichMich/MagicMirror/issues
      Launching application.
      ^Cpi@raspberrypi:~/MagicMirror $ 
      pi@raspberrypi:~/MagicMirror $ npm stop
      npm ERR! missing script: stop
      
      npm ERR! A complete log of this run can be found in:
      npm ERR!     /home/pi/.npm/_logs/2019-08-08T12_50_44_769Z-debug.log
      pi@raspberrypi:~/MagicMirror $ pm2 stop mm
      [PM2] Applying action stopProcessId on app [mm](ids: 0)
      [PM2] [mm](0) ✓
      ┌─────────────┬────┬──────┬─────────┬───┬─────┬────────┐
      │ Name        │ id │ mode │ status  │ ↺ │ cpu │ memory │
      ├─────────────┼────┼──────┼─────────┼───┼─────┼────────┤
      │ MagicMirror │ 1  │ fork │ stopped │ 0 │ 0%  │ 0 B    │
      │ mm          │ 0  │ fork │ stopped │ 1 │ 0%  │ 0 B    │
      └─────────────┴────┴──────┴─────────┴───┴─────┴────────┘
       Use `pm2 show <id|name>` to get more details about an app
      pi@raspberrypi:~/MagicMirror $ pm2 list
      ┌─────────────┬────┬──────┬─────────┬───┬─────┬────────┐
      │ Name        │ id │ mode │ status  │ ↺ │ cpu │ memory │
      ├─────────────┼────┼──────┼─────────┼───┼─────┼────────┤
      │ MagicMirror │ 1  │ fork │ stopped │ 0 │ 0%  │ 0 B    │
      │ mm          │ 0  │ fork │ stopped │ 1 │ 0%  │ 0 B    │
      └─────────────┴────┴──────┴─────────┴───┴─────┴────────┘
       Use `pm2 show <id|name>` to get more details about an app
      pi@raspberrypi:~/MagicMirror $  pm2 start MagicMirror
      [PM2] Applying action restartProcessId on app [MagicMirror](ids: 1)
      [PM2] [MagicMirror](1) ✓
      [PM2] Process successfully started
      ┌─────────────┬────┬──────┬─────────┬───┬─────┬──────────┐
      │ Name        │ id │ mode │ status  │ ↺ │ cpu │ memory   │
      ├─────────────┼────┼──────┼─────────┼───┼─────┼──────────┤
      │ MagicMirror │ 1  │ fork │ online  │ 0 │ 0%  │ 2.5 MB   │
      │ mm          │ 0  │ fork │ stopped │ 1 │ 0%  │ 0 B      │
      └─────────────┴────┴──────┴─────────┴───┴─────┴──────────┘
       Use `pm2 show <id|name>` to get more details about an app
      pi@raspberrypi:~/MagicMirror $ npm start
      
      > magicmirror@2.8.0 start /home/pi/MagicMirror
      > sh run-start.sh
      
      
      Starting MagicMirror: v2.8.0
      Loading config ...
      Loading module helpers ...
      WARNING! Could not load config file. Starting with default configuration. Error found: Error: Cannot find module 'node_helper'
      Loading module helpers ...
      App threw an error during load
      Error: Cannot find module 'node_helper'
          at Module._resolveFilename (internal/modules/cjs/loader.js:602:15)
          at Function.Module._resolveFilename (/home/pi/MagicMirror/node_modules/electron/dist/resources/electron.asar/common/reset-search-paths.js:35:12)
          at Function.Module._load (internal/modules/cjs/loader.js:528:25)
          at Module.require (internal/modules/cjs/loader.js:658:17)
          at require (internal/modules/cjs/helpers.js:20:18)
          at Object.<anonymous> (/home/pi/MagicMirror/modules/default/updatenotification/node_helper.js:6:18)
          at Object.<anonymous> (/home/pi/MagicMirror/modules/default/updatenotification/node_helper.js:94:3)
          at Module._compile (internal/modules/cjs/loader.js:711:30)
          at Object.Module._extensions..js (internal/modules/cjs/loader.js:722:10)
          at Module.load (internal/modules/cjs/loader.js:620:32)
      Whoops! There was an uncaught exception...
      { Error: Cannot find module 'node_helper'
          at Module._resolveFilename (internal/modules/cjs/loader.js:602:15)
          at Function.Module._resolveFilename (/home/pi/MagicMirror/node_modules/electron/dist/resources/electron.asar/common/reset-search-paths.js:35:12)
          at Function.Module._load (internal/modules/cjs/loader.js:528:25)
          at Module.require (internal/modules/cjs/loader.js:658:17)
          at require (internal/modules/cjs/helpers.js:20:18)
          at Object.<anonymous> (/home/pi/MagicMirror/modules/default/updatenotification/node_helper.js:6:18)
          at Object.<anonymous> (/home/pi/MagicMirror/modules/default/updatenotification/node_helper.js:94:3)
          at Module._compile (internal/modules/cjs/loader.js:711:30)
          at Object.Module._extensions..js (internal/modules/cjs/loader.js:722:10)
          at Module.load (internal/modules/cjs/loader.js:620:32) code: 'MODULE_NOT_FOUND' }
      MagicMirror will not quit, but it might be a good idea to check why this happened. Maybe no internet connection?
      If you think this really is an issue, please open an issue on GitHub: https://github.com/MichMich/MagicMirror/issues
      Launching application.
      

      I also get the black screen when I start with ‘pm2 MagicMirror’ which was created by @sdetweil script and starting with my original command ‘pm2 start mm’.

      Looks really screwed up and since I have to admit that I am a noob I am lost.

      Any suggestions? Best, Max

      1 Reply Last reply Reply Quote 0
      • S Do not disturb
        sdetweil
        last edited by sdetweil

        weird…

        node_helper is a special module provided by MM and part of the install package

        can u do

         ls ~/MagicMirror/node_modules/node_helper/
        

        it should display 1 file, index.js

        did u remove the node_modules folder?
        ps. I did that once, and had the same problem!

        try this

        cd ~/MagicMirror
        git checkout -- node_modules/node_helper/index.js
        

        then try restarting MagicMirror

        Sam

        How to add modules

        learning how to use browser developers window for css changes

        M 1 Reply Last reply Reply Quote 0
        • M Offline
          maxheartrate @sdetweil
          last edited by

          @sdetweil

          Hi, thank you for your advise.

           ls ~/MagicMirror/node_modules/node_helper/
          

          shows me

          ls: Zugriff auf ‘/home/pi/MagicMirror/node_modules/node_helper/’ nicht möglich: Datei oder Verzeichnis nicht gefunden
          File or folder not found

          git checkout -- node_modules/node_helper/index.js
          

          results in

          error: pathspec ‘node_modules/node_helper/index.js’ did not match any file(s) known to git.

          S 1 Reply Last reply Reply Quote 0
          • S Do not disturb
            sdetweil @maxheartrate
            last edited by

            @maxheartrate ok. I am away from my system now for a couple days.

            Try

            git checkout -- node_helper/index.js
            

            If that fails, try

            git status
            

            Then rename your MagicMirror folder to something else, clone it again, and copy the node_modules/node_helper folder to your previous installation, and rename the new one, then the old one back

            Sam

            How to add modules

            learning how to use browser developers window for css changes

            1 Reply Last reply Reply Quote 0
            • M Offline
              maxheartrate
              last edited by

              Your two suggestions did not work. That is why I followed step 3: cloning MM again and copying node_helper to node_modules.

              I ran npm install in node_modules and in the MagicMirror directory.

              Now it looks like I got one error further … :flushed_face:

              This is what I get now:

              > sh run-start.sh
              
              Starting MagicMirror: v2.8.0
              Loading config ...
              Loading module helpers ...
              WARNING! Could not load config file. Starting with default configuration. Error found: Error: Cannot find module '../../../js/class.js'
              Loading module helpers ...
              App threw an error during load
              Error: Cannot find module '../../../js/class.js'
                  at Module._resolveFilename (internal/modules/cjs/loader.js:602:15)
                  at Function.Module._resolveFilename (/home/pi/MagicMirror/node_modules/electron/dist/resources/electron.asar/common/reset-search-paths.js:35:12)
                  at Function.Module._load (internal/modules/cjs/loader.js:528:25)
                  at Module.require (internal/modules/cjs/loader.js:658:17)
                  at require (internal/modules/cjs/helpers.js:20:18)
                  at Object.<anonymous> (/home/pi/MagicMirror/node_modules/node_helper/index.js:8:13)
                  at Object.<anonymous> (/home/pi/MagicMirror/node_modules/node_helper/index.js:127:3)
                  at Module._compile (internal/modules/cjs/loader.js:711:30)
                  at Object.Module._extensions..js (internal/modules/cjs/loader.js:722:10)
                  at Module.load (internal/modules/cjs/loader.js:620:32)
              Whoops! There was an uncaught exception...
              { Error: Cannot find module '../../../js/class.js'
                  at Module._resolveFilename (internal/modules/cjs/loader.js:602:15)
                  at Function.Module._resolveFilename (/home/pi/MagicMirror/node_modules/electron/dist/resources/electron.asar/common/reset-search-paths.js:35:12)
                  at Function.Module._load (internal/modules/cjs/loader.js:528:25)
                  at Module.require (internal/modules/cjs/loader.js:658:17)
                  at require (internal/modules/cjs/helpers.js:20:18)
                  at Object.<anonymous> (/home/pi/MagicMirror/node_modules/node_helper/index.js:8:13)
                  at Object.<anonymous> (/home/pi/MagicMirror/node_modules/node_helper/index.js:127:3)
                  at Module._compile (internal/modules/cjs/loader.js:711:30)
                  at Object.Module._extensions..js (internal/modules/cjs/loader.js:722:10)
                  at Module.load (internal/modules/cjs/loader.js:620:32) code: 'MODULE_NOT_FOUND' }
              MagicMirror will not quit, but it might be a good idea to check why this happened. Maybe no internet connection?
              If you think this really is an issue, please open an issue on GitHub: https://github.com/MichMich/MagicMirror/issues
              Launching application.
              
              
              S 1 Reply Last reply Reply Quote 0
              • S Do not disturb
                sdetweil @maxheartrate
                last edited by sdetweil

                @maxheartrate no. No npm install in the node_modules folder. That messes everything up.

                Do

                cd ~/MagicMirror
                rm -rf node_modules
                cp -R -p ???/node_modules ~/MagicMirror
                

                Where ??? Is your recently cloned download.

                Then in the MagicMirror folder do

                npm install
                

                IF u had other modules installed, beyond the initial set, then look thru their folders and see if there is a package.json file present. If so, in each such module folder do a

                npm install 
                

                there

                I made a new script to do all this upgrade stuff, but I don’t know what will happen if the git pull is already done.
                See my upgrade topic in the troubleshooting section

                Sam

                How to add modules

                learning how to use browser developers window for css changes

                1 Reply Last reply Reply Quote 0
                • M Offline
                  maxheartrate
                  last edited by

                  Hi @sdetweil, thanks for joining in and for your advise.

                  I followed your steps just as described. The node_helper was the only module in the newly cloned node_modules folder. I then ran npm install and an npm install in every modules folder with a package.json file.

                  After that I ran into the missing node_helper error again. Obviously the folder was deleted when I ran the npm install in the MagicMirror folder. Now I copied the node_helper folder from the newly cloned version again and I am back at the error I sent in my previous post. :dizzy_face:

                  
                  
                  S 1 Reply Last reply Reply Quote 0
                  • S Do not disturb
                    sdetweil @maxheartrate
                    last edited by

                    @maxheartrate

                    Obviously the folder was deleted when I ran the npm install in the MagicMirror folder
                    

                    No it won’t be deleted.

                    Let’s start from scratch. U have the extra downloaded copy. Make THAT NAME MagicMirror, and npm install in that folder.

                    Start mm and we should be running.

                    Then we will copy over your extra modules, and config file
                    And work from there

                    Sam

                    How to add modules

                    learning how to use browser developers window for css changes

                    1 Reply Last reply Reply Quote 0
                    • M Offline
                      maxheartrate
                      last edited by

                      Alright. Now I have something else but a black screen for the first time in days:

                      “Magic Mirror - please create a config file”

                      What do you suggest now?

                      1 Reply Last reply Reply Quote 0
                      • S Do not disturb
                        sdetweil
                        last edited by

                        @maxheartrate

                        Obviously the folder was deleted when I ran the npm install in the MagicMirror folder
                        

                        No it won’t be deleted.

                        Let’s start from scratch. U have the extra downloaded copy. Make THAT NAME MagicMirror, and npm install in that folder.

                        Start mm and we should be running.

                        Then we will copy over your extra modules, and config file
                        And work from there

                        Sam

                        How to add modules

                        learning how to use browser developers window for css changes

                        M 1 Reply Last reply Reply Quote 0
                        • M Offline
                          maxheartrate @sdetweil
                          last edited by

                          @sdetweil
                          That’s what I did. I have a fresh MagicMirror now. It is running but can’t find the config file (I haven’t copied config.js.sample to config.js yet).

                          S 2 Replies Last reply Reply Quote 0
                          • S Do not disturb
                            sdetweil @maxheartrate
                            last edited by

                            @maxheartrate you have to do that, copy the config

                            Sam

                            How to add modules

                            learning how to use browser developers window for css changes

                            1 Reply Last reply Reply Quote 0
                            • S Do not disturb
                              sdetweil @maxheartrate
                              last edited by sdetweil

                              @maxheartrate I really want you to run my updated install script…if I can only find the topic with the link!

                              See the second post here
                              https://forum.magicmirror.builders/topic/10859/new-update-upgrade-script-ready-for-testing

                              Sam

                              How to add modules

                              learning how to use browser developers window for css changes

                              1 Reply Last reply Reply Quote 0
                              • M Offline
                                maxheartrate
                                last edited by

                                I am now using my original config.js and I am copying the modules one by one, then restarting Magic Mirror and checking if it still works.

                                I have got some stuff back up and running now. Thank so much up to this point.

                                1 Reply Last reply Reply Quote 0
                                • M Offline
                                  maxheartrate
                                  last edited by

                                  I just did a reboot to see if MagicMirror survives it. :winking_face:

                                  Since I ran your @sdetweil script in my time of desparation, pm2 now autostarts two instances of MagicMirror. One is MagicMirror and one my original mm.

                                  Where do I edit this again? I forgot how I managed to do the autostart in the first place … sorry.

                                  S 1 Reply Last reply Reply Quote 0
                                  • S Do not disturb
                                    sdetweil @maxheartrate
                                    last edited by sdetweil

                                    @maxheartrate just do

                                    pm2 stop mm
                                    pm2 delete mm
                                    

                                    Sam

                                    How to add modules

                                    learning how to use browser developers window for css changes

                                    1 Reply Last reply Reply Quote 0

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