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A New Chapter for MagicMirror: The Community Takes the Lead
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MM keeps freezing

Scheduled Pinned Locked Moved Troubleshooting
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  • R Offline
    requiemmg
    last edited by May 4, 2020, 6:10 AM

    Hi,

    I have 2 MagicMirrors installed. Both are running fine until they freeze. Freezing may happen after 5 minutes, often it happens when I xrdp into the desktop, but this is not a neccessary condition. It may also happen after 6 hours or a day. But it happens. First I thought this was a cooling problem, I set the soft_temp_limit to 70 degrees Celsius and bought cooling cases, temp is around 48-55°C now when running for hours, but it still happens and I have no idea why.

    My setup (2x the same):
    Raspberry Pi 3B+ with 16GB Class 10 microSD-Card in a cooling case
    WLAN Connection (ethernet not available at the MM mounting points)
    Latest Raspbian 10 image.

    Installation of MM with Sam Detweiler’s installation script. pm2 autostart enabled and working, screensaver switched off.

    Active modules:

    • Alert
    • Updatenotification
    • MMM-COVID-19
    • MyCovid19
    • MMM-WeatherOrNot
    • clock
    • calendar
    • MMM-Vrr
    • MMM-PlexNowPlaying
    • MMM-News

    Currently disabled modules (by setting disabled: true in config.js)

    • MMM-AVstock
    • MMM-Rain-Radar

    Each module is working. I have no idea why MM is freezing (and while I am writing this, one of the Mirrors froze again). Can someone walk me through troubleshooting this, it is very annoying.

    1 Reply Last reply Reply Quote 0
    • B Offline
      BKeyport Module Developer
      last edited by May 4, 2020, 8:41 AM

      Does the whole system freeze or just the MM Software?

      The "E" in "Javascript" stands for "Easy"

      1 Reply Last reply Reply Quote 0
      • R Offline
        requiemmg
        last edited by May 4, 2020, 3:19 PM

        Whole system. So, even a cronjob with sudo reboot every x hours does not help.
        As the Pis came bundles with some noname SD cards, I just ordered 2 new cards to rule out any problems with them.

        S 1 Reply Last reply May 4, 2020, 7:42 PM Reply Quote 0
        • B Offline
          BKeyport Module Developer
          last edited by May 4, 2020, 6:32 PM

          That would be my first fix.

          The "E" in "Javascript" stands for "Easy"

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          • S Away
            sdetweil @requiemmg
            last edited by May 4, 2020, 7:42 PM

            @requiemmg i have started configuring my systems to boot from SD, but RUN from USB disk (SSD is fast an reliable)

            https://www.tomshardware.com/news/boot-raspberry-pi-from-usb,39782.html

            Sam

            How to add modules

            learning how to use browser developers window for css changes

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            • R Offline
              requiemmg
              last edited by May 17, 2020, 6:41 AM

              Okay, getting back to this. @sdetweil thanks for the tip, I bought a 32gb usb stick and made my Pi3B+ boot from it. Complete new setup of Raspbian Buster. Boots up fine.
              Complete new setup of MM2 with your script, works fine.
              Reinstalled modules and config, works fine.

              Cooling with passive cooling case, Temp not higher than 55°C.

              Setup a reboot cronjob every 6 hours.

              Still, the system keeps freezing. Sometimes after minutes, sometimes after days.

              Only other software installed is the lights-out client (which needs mono). (green-it-software.com/)

              I have no idea on what to look for or what to do to fix this :-(

              1 Reply Last reply Reply Quote 0
              • R Offline
                requiemmg
                last edited by May 20, 2020, 9:22 AM

                Anyone? :-( Both mirrors keep freezing… (whole system).

                B 1 Reply Last reply May 20, 2020, 3:18 PM Reply Quote 0
                • B Offline
                  bhepler Module Developer @requiemmg
                  last edited by May 20, 2020, 3:18 PM

                  @requiemmg - I have some general troubleshooting suggestions, but unfortunately nothing approaching a solution.

                  For starters, you can examine the system log at /var/log/syslog which may give you some insight to system-level events. My gut tells me it’s a power problem, but my gut is notoriously bad at debugging.

                  Since you have two mirrors, I would back up your config.js file on one and sacrifice it to the troubleshooting effort. Reflash the SD card, format the USB and reinstall Raspbian. Perform a barebones Mirror installation on it using @sdetweil’s script. Do not install anything other than the OS and Magic Mirror framework. Then wait and see if the freeze behavior affects the slicked mirror.

                  If the rebuild mirror stays up, start adding things one at a time. I would start with the Lights-Out client as it is unknown to me and I am inherently suspicious of it.

                  1 Reply Last reply Reply Quote 0
                  • R Offline
                    requiemmg
                    last edited by May 21, 2020, 12:54 PM

                    Thanks. I have never seen the lightning bolt icon on any of the mirrors displays. I use the USB output of the display controller. Power comes from this https://www.amazon.de/gp/product/B01AA83VHA/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1 and is attached to this display controller: https://www.amazon.de/gp/product/B0756ZBB2G/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1

                    B F 2 Replies Last reply May 21, 2020, 8:13 PM Reply Quote 0
                    • B Offline
                      bhepler Module Developer @requiemmg
                      last edited by May 21, 2020, 8:13 PM

                      @requiemmg IIRC, the lightning bolt went away with Raspbian Buster.

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