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A New Chapter for MagicMirror: The Community Takes the Lead
Read the statement by Michael Teeuw here.

Modules stuck at "Loading" after update...

Scheduled Pinned Locked Moved Unsolved Troubleshooting
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  • R Offline
    rodofrn
    last edited by Jul 11, 2017, 3:54 PM

    Hello guys, today I updated my MagicMirror and 2 of the modules are stuck at “Loading”. What happend and how can I fix it?
    What I did was the following:
    Prior to me updating, all modules were working fine and I saw an update notification at the top of my MM, I proceded to “git pull && npm install” in $HOME/MagicMirror. After that, both of those modules (Email , and MMM-Traffic) on the bottom left are not working, they are stuck at loading. Also, why is my calendar like cut off, like the numbers are cutoff on the right.???

    Any ideas of what happened? Thanks in advance.

    alt text

    B 1 Reply Last reply Jul 12, 2017, 3:26 AM Reply Quote 0
    • B Offline
      bhepler Module Developer @rodofrn
      last edited by Jul 12, 2017, 3:26 AM

      @rodofrn Do you have anything in your logs that indicates a problem?

      1 Reply Last reply Reply Quote 0
      • R Offline
        rodofrn
        last edited by Jul 12, 2017, 3:30 AM

        @bhepler said in Modules stuck at “Loading” after update...:

        Do you have anything in your logs that indicates a problem?

        Nope, nothing, checked multiple times (at startup, at restart, etc…). What could it be?

        B 1 Reply Last reply Jul 12, 2017, 1:04 PM Reply Quote 0
        • B Offline
          bhepler Module Developer @rodofrn
          last edited by Jul 12, 2017, 1:04 PM

          @rodofrn Other than a temporary outage of the web service? Hrm. Have you tried reinstalling those particular modules? I wonder if the new version of MM is somehow interfering with the authentication of the email and commute app.

          You should be able to replicate the commute web call with a carefully crafted CURL command. Pass it your API key and such and see if you get an error. Make sure to do so from the Pi.

          One of my mirrors had a similar issue after the update, but it sorted itself after I resolved some connectivity problems.

          R 1 Reply Last reply Jul 12, 2017, 4:56 PM Reply Quote 0
          • R Offline
            rodofrn
            last edited by rodofrn Jul 12, 2017, 2:36 PM Jul 12, 2017, 2:34 PM

            I reinstalled both ( rm -rf email and MMM-Traffic and git cloned them again) and same issue. I rechecked the logs and this is all I could find, I dont know if it has something to do with the problems:

            This 0|mm is in RED color:

            0|mm       | error: Ref refs/remotes/origin/develop is at 86ae704e8626a357e4f618a00e237bd25b6c59df but expected c492ea77f11470d96d5353cba00b3073edfc1519
            0|mm       | From https://github.com/MichMich/MagicMirror
            0|mm       |  ! c492ea7..86ae704  develop    -> origin/develop  (unable to update local ref)
            

            This 0|mm is in GREEN color:

            0|mm       | API-Call Quote reached for today -> no more calls until 0:00 PST
            0|mm       | listening for emails...
            

            EDIT: I just obtained a new API KEY for MMM-Traffic and it works now…WTH!!! What happend? let me see if i can fix email now…

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            • R Offline
              rodofrn @bhepler
              last edited by rodofrn Jul 12, 2017, 4:56 PM Jul 12, 2017, 4:56 PM

              @bhepler Email is still NOT working…any ideas? I tried multiple email accts, none work.

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              • R Offline
                rodofrn
                last edited by Jul 17, 2017, 2:05 AM

                BUMP? any ideas>?

                S 1 Reply Last reply Jul 17, 2017, 4:50 AM Reply Quote 0
                • S Offline
                  strawberry 3.141 Project Sponsor Module Developer @rodofrn
                  last edited by Jul 17, 2017, 4:50 AM

                  @rodofrn thats what the author said 3 days ago

                  @ronny3050 said in Email:

                  Loading for a long time indicates problem with communicating with your email service.

                  Please create a github issue if you need help, so I can keep track

                  1 Reply Last reply Reply Quote 0
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