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A New Chapter for MagicMirror: The Community Takes the Lead
Read the statement by Michael Teeuw here.

Mirror turning black after a while

Scheduled Pinned Locked Moved Troubleshooting
45 Posts 16 Posters 30.7k Views 15 Watching
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  • R Offline
    retroflex Project Sponsor Module Developer @Chris
    last edited by Jan 11, 2018, 5:31 PM

    @Chris
    Did you have the same error on the old version or did it appear with the latest?

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    • D Offline
      doubleT Module Developer
      last edited by Jan 11, 2018, 5:51 PM

      Is there any kind of “sleep” mode on the system itself?
      The node log probably doesn’t detect what’s going on but maybe the console log would show (unfortunately, it’s reset when the browser window is refreshed). I’d start MM in dev mode and wait for the crash, then check the browser’s console log.

      R 1 Reply Last reply Jan 11, 2018, 7:49 PM Reply Quote 0
      • R Offline
        retroflex Project Sponsor Module Developer @doubleT
        last edited by Jan 11, 2018, 7:49 PM

        @doubleT Thanks for the tip! I will try dev mode and report back.

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        • C Offline
          Chris @Chris
          last edited by Jan 12, 2018, 5:56 AM

          @retroflex said in Mirror turning black after a while:

          @Chris
          Did you have the same error on the old version or did it appear with the latest?

          Hello,
          it is true that this is happening since the last version.
          I did not pay much attention to this because it was during an attempt to install a module that caused me a lot of trouble. I thought it was just that.
          As I told you, it’s still very episodic, it must have been more than two days since it did not happen.

          Regards,

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          • B Offline
            bimalnair
            last edited by Jan 18, 2018, 6:37 AM

            Hello All, is this issue fixed? I still have this issue and I get back the screen only by ctrl + R. I am experiencing this issue only after the recent update.

            R 1 Reply Last reply Jan 18, 2018, 8:48 AM Reply Quote 0
            • R Offline
              retroflex Project Sponsor Module Developer @bimalnair
              last edited by retroflex Jan 18, 2018, 8:49 AM Jan 18, 2018, 8:48 AM

              @bimalnair I haven’t done any more research. But now I have started in dev mode and will see if the console log says anything useful. But it usually takes some hours before my freezes, so I will know later today (hopefully).

              Another test is to remove module by module to see if a certain module is causing problems. Or the opposite, start with only one module and see if it will freeze. Can you check which modules we share? Maybe we can narrow it down a bit.

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              • B Offline
                bimalnair
                last edited by Jan 18, 2018, 9:15 AM

                I am using the following modules
                default/alert
                default/clock
                default/calendar
                default/currentweather
                default/weatherforecast
                default/newsfeed
                default/compliments
                MMM-ShipmentTracking
                MMM-Traffic
                MMM-ImagesPhotos
                MMM-dht22

                Will try disabling each module

                R 1 Reply Last reply Jan 26, 2018, 7:58 AM Reply Quote 0
                • C Offline
                  Chris
                  last edited by Jan 18, 2018, 10:24 AM

                  Hello,
                  I think it would come from one of your modules because I do not encounter the problem since I put my mirror with my usual modules. if that helps you, it happened to me when I tried to install and set up the MMM-Assistant.
                  Regards,

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                  • P Offline
                    prysme01
                    last edited by Jan 22, 2018, 8:43 AM

                    Hello, After upgrading MM to 2.2.0 and also upgrading my debian, I am also facing this issue of random black screen. PI is still up and I can log in and restart mm. Really annoying issue.

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                    • R Offline
                      retroflex Project Sponsor Module Developer @bimalnair
                      last edited by Jan 26, 2018, 7:58 AM

                      @bimalnair Have you tried to find out which module is causing problems for you yet?

                      I have finally got a dev log file from the error… As it’s not timestamped, it’s hard to draw any conclusions. But this is one of the lasts logs, which presumably is when the mirror goes black:

                      [5966:0125/191204:FATAL:memory_linux.cc(35)] Out of memory.
                      #0 0x0000012a3bb0 
                      #1 0x0000012b4406 
                      #2 0x0000012c8ae6 
                      #3 0x000000d8bb1c 
                      #4 0x000000d8ba9e operator new()
                      #5 0x0000012b9ee0 
                      #6 0x0000012b94ce 
                      #7 0x0000012ba204 
                      #8 0x0000012cb2c6 
                      #9 0x0000012b89f6 
                      #10 0x000000b58d18 
                      #11 0x000000a34c38 
                      #12 0x000000a35a80 
                      #13 0x000000a349c2 
                      #14 0x00000221e2fa main
                      #15 0x000074c0f294 __libc_start_main
                      

                      I did not check which process is eating all the memory though. That will be the next step.

                      Other than that I can see in the log that I lost internet connection a couple of times:

                      fatal: unable to access 'https://github.com/MichMich/MagicMirror.git/': Could not resolve host: github.com
                      
                      Whoops! There was an uncaught exception...
                      TypeError: Cannot read property 'feed' of undefined
                          at ClientRequest. (/home/pi/MagicMirror/modules/MMM-Skolmaten/node_helper.js:45:20)
                      

                      And a lot of these logs, which I guess is ok:

                      Reusing 14 cached departure(s) for module: MMM-ResRobot
                      

                      Any bright ideas? :)

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