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A New Chapter for MagicMirror: The Community Takes the Lead
Read the statement by Michael Teeuw here.

Forum email's confirmation impossible

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  • B Offline
    bobbob601
    last edited by Sep 3, 2016, 3:23 PM

    Hi,

    I am (normally) not stupid but I cannot success to confirm my email. It is just a standard email (hotmail), I NEVER receive the confirmation email, even if I ask to receive it again.

    More weird, if in my profile I change my email to a jetable.org email (proxy) which redirect to my hotmail email, then I receive the confirmation. But then I try to put back my real email and I need to confirm again but I don’t receive the confirmation email.

    I try it twice. The final email is the same, it is NOT in junk folder. If it comes directly from the forum to hotmail, I don’t receive it.
    Am I the only one ?

    just curious

    1 Reply Last reply Reply Quote 1
    • M Offline
      Mitchfarino Module Developer
      last edited by Sep 5, 2016, 2:52 PM

      @MichMich @KirAsh4 @paviro are the main guys on the forum so may be able to help

      1 Reply Last reply Reply Quote 0
      • M Offline
        MichMich Admin
        last edited by Sep 6, 2016, 7:29 AM

        @paviro, any idea?

        P 1 Reply Last reply Sep 7, 2016, 4:22 PM Reply Quote 0
        • P Offline
          paviro Admin @MichMich
          last edited by Sep 7, 2016, 4:22 PM

          @MichMich Nop I guess we should write our mail provider… will do later :)

          We're all stories in the end. Just make it a good one, eh?

          – The Doctor

          1 Reply Last reply Reply Quote 0
          • J Offline
            James
            last edited by Sep 7, 2016, 4:32 PM

            Yes, me too.
            Now I changed it to gmail and got the email confirmed.
            Thanks,

            1 Reply Last reply Reply Quote 0
            • S Offline
              strawberry 3.141 Project Sponsor Module Developer
              last edited by Sep 10, 2016, 8:28 AM

              there is another user having problems with the confirmation mail https://github.com/fewieden/MMM-NFL/issues/4#issuecomment-246044906

              Please create a github issue if you need help, so I can keep track

              1 Reply Last reply Reply Quote 0
              • P Offline
                paviro Admin
                last edited by Sep 11, 2016, 11:49 AM

                Just send Mailgun a message :)

                We're all stories in the end. Just make it a good one, eh?

                – The Doctor

                1 Reply Last reply Reply Quote 0
                • B Offline
                  bobbob601
                  last edited by Sep 11, 2016, 11:51 AM

                  If you need a beta tester to fix this issue, don’t hesitate to ping me :)

                  1 Reply Last reply Reply Quote 1
                  • P Offline
                    paviro Admin
                    last edited by Sep 11, 2016, 3:11 PM

                    Thank you for contacting Mailgun support.

                    We’ve made some adjustments on our side to see if we can help improve your experience with Hotmail with new emails going forward. If you do not begin to see improvements, please let us know.

                    Feel free to give it a try! :)

                    We're all stories in the end. Just make it a good one, eh?

                    – The Doctor

                    1 Reply Last reply Reply Quote 0
                    • B Offline
                      bobbob601
                      last edited by bobbob601 Sep 11, 2016, 4:33 PM Sep 11, 2016, 4:33 PM

                      Here is the result of my test by putting an hotmail address

                      Email Confirmed 
                      Thank you for validating your email. Your account is now fully activated.
                      

                      :-)
                      Thanks!

                      ps: I don’t know how to mark the topic solve

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