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    A New Chapter for MagicMirror: The Community Takes the Lead
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    MMM-FRITZ-Box-Callmonitor

    Scheduled Pinned Locked Moved Troubleshooting
    99 Posts 27 Posters 117.7k Views 26 Watching
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    • O Offline
      ostfilinchen @kwaeksler
      last edited by ostfilinchen

      @kwaeksler puh… now I have no ideas. You have create an User and password in the fritz.box?

      And… Do u have Updated your rpi?

      sudo apt-get update
      sudo apt-get dist-upgrade
      sudo reboot

      If After this the Module doesn’t work open an issue on github.

      K 1 Reply Last reply Reply Quote 0
      • boardnickB Offline
        boardnick
        last edited by boardnick

        Hello everybody,

        first of all @ostfilinchen: Thank you for your great support!

        I just want to tell you, that kwaeksler is not the only one facing this problem.
        Exactly this problem also appears on my MagicMirror installation.

        Currently i have no possibility to check anything regarding my MagicMirror installation, but as soon as i have time (this weekend) i’m going to catch some more information that may be helpful for you (firmware version FritzBox, config MagicMirror, …).

        I already tried
        sudo apt-get update
        sudo reboot
        without succes.

        Additionally i’m going to try
        sudo apt-get update
        sudo apt-get dist-upgrade
        sudo reboot

        Best regards
        Aaron

        1 Reply Last reply Reply Quote 0
        • K Offline
          kwaeksler @ostfilinchen
          last edited by

          @ostfilinchen

          Yes, i updated the pi yesterday with:

          sudo apt-get update
          sudo apt-get dist-upgrade
          sudo reboot

          after a long time of waiting the same warning sign :-(

          O 1 Reply Last reply Reply Quote 0
          • O Offline
            ostfilinchen @kwaeksler
            last edited by

            @kwaeksler which nodejs Version Do u have? You can Check this with nodejs -v

            My Version is 7.4.0

            Maybe it’s a good idea to update this with
            curl -sL https://deb.nodesource.com/setup_7x | sudo -E bash -
            sudo apt-get install -y nodejs
            sudo npm install -g npm
            sudo npm install -g npm

            K 1 Reply Last reply Reply Quote 0
            • K Offline
              kwaeksler @ostfilinchen
              last edited by

              @ostfilinchen i had the nodejs Version 6.9.4.

              So i updated the version with:

              curl -sL https://deb.nodesource.com/setup_7.x | sudo -E bash -
              sudo apt-get install -y nodejs
              sudo npm install -g npm
              

              Now i have Version v7.4.0 but still the same error like before :-(

              O J 2 Replies Last reply Reply Quote 0
              • O Offline
                ostfilinchen @kwaeksler
                last edited by

                @kwaeksler do you really have Version 7.4.0? in some cases you must execute the command sudo npm install -g npm two times.

                if you’re sure that u have v7.4.0 and the module doesn’t work, please delete the Folder of the module (MMM-FRITZ-Box-Callmonitor) and reinstall again.

                1 Reply Last reply Reply Quote 0
                • J Offline
                  Jopyth Moderator @kwaeksler
                  last edited by

                  @kwaeksler Also, is there any new output in the logs?

                  Helpful sticky: How to troubleshoot

                  1 Reply Last reply Reply Quote 0
                  • boardnickB Offline
                    boardnick
                    last edited by

                    Hi alltogether,

                    as suggested by ostfilinchen i updated nodejs with the same commands as kwaekler: Also without success :-(
                    In addition and also suggested by ostfilinchen i removed the module folder and reinstalled the module again: Also without success :-(

                    @Jopyth (btw: Thank you for supporting us!):

                    mm-error-0.log tells me the following

                    MMM-FRITZ-Box-Callmonitor error while accessing FRITZ!Box: 
                    Traceback (most recent call last):
                      File "/home/pi/MagicMirror/modules/MMM-FRITZ-Box-Callmonitor/fritz_access.py", line 1, in 
                        import argparse, os, fritzconnection, urllib2, sys, json
                      File "/usr/local/lib/python2.7/dist-packages/fritzconnection/__init__.py", line 3, in 
                        from .fritzconnection import (
                      File "/usr/local/lib/python2.7/dist-packages/fritzconnection/fritzconnection.py", line 39, in 
                        from lxml import etree
                    ImportError: No module named lxml
                    

                    As promissed before just some additional environmental informations from my side:

                    • Fritz!Box Fon WLAN 7390 (UI) with Fritz!OS, Version 06.51
                    • Raspberry Pi 2 Model B V1.1, OS: 2016-11-25-raspbian-jessie-lite
                    • Nodejs version 7.4.0
                    • extract from config-.js regarding the module:
                    	{
                    			module: 'MMM-FRITZ-Box-Callmonitor',
                    			position: 'top_right',  // This can be any of the regions. Best results in left or right regions.
                    			header: "Kürzliche Anrufe", // This is optional
                    			config: {
                    				fritzIP: '10.0.1.1',
                    				username: 'magicmirror',
                    				password: '**********',
                    				reloadContactsInterval: 5,
                    				debug: true,
                    				showContactsStatus: true
                    			}
                    		},
                    
                    O J 2 Replies Last reply Reply Quote 0
                    • O Offline
                      ostfilinchen @boardnick
                      last edited by

                      @boardnick can u Login to the fritz.box with the User MagicMirror and the password?

                      1 Reply Last reply Reply Quote 0
                      • boardnickB Offline
                        boardnick
                        last edited by

                        @ostfilinchen yes i’m able to login using this user / password.

                        1 Reply Last reply Reply Quote 0
                        • J Offline
                          Jopyth Moderator @boardnick
                          last edited by Jopyth

                          @boardnick From your logs I read, that lxml is not installed, did you execute step 3 of the installation?

                          Edit: Did anything during execution of this command go wrong? sudo apt-get install python-dev libxml2-dev libxslt1-dev zlib1g-dev && sudo pip install fritzconnection

                          Helpful sticky: How to troubleshoot

                          1 Reply Last reply Reply Quote 1
                          • boardnickB Offline
                            boardnick
                            last edited by

                            @Jopyth Thank you for your respond!

                            Yes, i executed step 3 of the installation. As far as a remember nothing did go wrong.
                            Hoping that i did not damage anything i executed your listed command one by one once again:

                            sudo apt-get install python-dev
                            –> already latest version

                            sudo apt-get install libxml2-dev
                            –> already latest version

                            sudo apt-get install libxslt1-dev
                            –> already latest version

                            sudo apt-get install zlib1g-dev
                            –> already latest version

                            sudo pip install fritzconnection
                            –> Requirement already satisfied (use --upgrade to upgrade): fritzconnection in /usr/local/lib/python2.7/dist-packages
                            Cleaning up…

                            So for the last command i additionally executed
                            sudo pip install fritzconnection --upgrade
                            –> Requirement already up-to-date: fritzconnection in /usr/local/lib/python2.7/dist-packages
                            Cleaning up…

                            J 1 Reply Last reply Reply Quote 0
                            • J Offline
                              Jopyth Moderator @boardnick
                              last edited by

                              @boardnick That is strange. Can you try calling the python connection script directly? For example, replace your password, user and IP in this command python fritz_access.py -p passwd -u user -i 192.168.FRITZ.BOX? Needs to be called from the MMM-FRITZ-Box-Callmonitor directory.

                              Helpful sticky: How to troubleshoot

                              1 Reply Last reply Reply Quote 0
                              • boardnickB Offline
                                boardnick
                                last edited by

                                @Jopyth i tried calling it directly and get the same result:

                                0_1485275096473_upload-ad5969e4-3d7d-42b8-80c5-6f033ec526f4

                                J 1 Reply Last reply Reply Quote 0
                                • J Offline
                                  Jopyth Moderator @boardnick
                                  last edited by Jopyth

                                  @boardnick Well the good news in that case is: You just need to fix this error, and it should work fine. Does this work? Or any of the things google spits out? If yes, please let me know, maybe the current way of installing lxml is not the best one.

                                  Helpful sticky: How to troubleshoot

                                  1 Reply Last reply Reply Quote 0
                                  • boardnickB Offline
                                    boardnick
                                    last edited by

                                    @Jopyth i’m trying to test the recommended links this weekend and give you a feedback afterwards.
                                    Thank you so far!

                                    1 Reply Last reply Reply Quote 0
                                    • boardnickB Offline
                                      boardnick
                                      last edited by

                                      Hi @Jopyth, Hi all,

                                      good news: It works after installing python-lxml as follows:

                                      sudo apt-get install python-lxml

                                      Thank you very much for your support and have a nice weekend!

                                      1 Reply Last reply Reply Quote 1
                                      • P Offline
                                        Photon2000
                                        last edited by

                                        Hi all,

                                        I have installed MagicMirror and the MMM-FRITZ-Box-Callmonitor two times from scratch and get the same error from the MMM-FRITZ-Box-Callmonitor:

                                        0_1489563961751_Screenshot - 15_03.jpg

                                        I’ve followd the thread and tried finally:

                                        “python fritz_access.py -p password -u user -i ip-of-fritzbox”

                                        and get the following error message:

                                        Traceback (most recent call last):
                                        File “fritz_access.py”, line 77, in
                                        main(args)
                                        File “fritz_access.py”, line 63, in main
                                        handle.download_phone_book()
                                        File “fritz_access.py”, line 22, in download_phone_book
                                        result = self.fc.call_action(“X_AVM-DE_OnTel”, “GetPhonebookList”)
                                        File “/usr/local/lib/python2.7/dist-packages/fritzconnection/fritzconnection.py”, line 405, in call_action
                                        action = self._get_action(service_name, action_name)
                                        File “/usr/local/lib/python2.7/dist-packages/fritzconnection/fritzconnection.py”, line 378, in _get_action
                                        raise ServiceError('Unknown Service: ’ + service_name)
                                        fritzconnection.fritzconnection.ServiceError: Unknown Service: X_AVM-DE_OnTel:1

                                        Do you have any ideas?

                                        J 1 Reply Last reply Reply Quote 0
                                        • J Offline
                                          Jopyth Moderator @Photon2000
                                          last edited by

                                          @Photon2000 Can you try to execute this: python -c "import fritzconnection as fc; fc.print_api(password='PWD')" and have a look at your model and OS version? Maybe they changed something in the API, or you have an older version?

                                          Helpful sticky: How to troubleshoot

                                          1 Reply Last reply Reply Quote 0
                                          • P Offline
                                            Photon2000
                                            last edited by

                                            Thx for fast reply!

                                            sudo python -c “import fritzconnection as fc; fc.print_api(password=‘PWD’)”

                                            gives:

                                            FritzConnection:
                                            version: 0.6
                                            model: None
                                            FritzBox API:

                                            and

                                            uname -a

                                            Linux Aragorn 3.19.0-26-generic #28~14.04.1-Ubuntu SMP Wed Aug 12 14:09:17 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

                                            1 Reply Last reply Reply Quote 0

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