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    A New Chapter for MagicMirror: The Community Takes the Lead
    Read the statement by Michael Teeuw here.

    Forum email's confirmation impossible

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    • B Offline
      bobbob601
      last edited by

      Hi,

      I am (normally) not stupid but I cannot success to confirm my email. It is just a standard email (hotmail), I NEVER receive the confirmation email, even if I ask to receive it again.

      More weird, if in my profile I change my email to a jetable.org email (proxy) which redirect to my hotmail email, then I receive the confirmation. But then I try to put back my real email and I need to confirm again but I don’t receive the confirmation email.

      I try it twice. The final email is the same, it is NOT in junk folder. If it comes directly from the forum to hotmail, I don’t receive it.
      Am I the only one ?

      just curious

      1 Reply Last reply Reply Quote 1
      • MitchfarinoM Offline
        Mitchfarino Module Developer
        last edited by

        @MichMich @KirAsh4 @paviro are the main guys on the forum so may be able to help

        1 Reply Last reply Reply Quote 0
        • MichMichM Offline
          MichMich Admin
          last edited by

          @paviro, any idea?

          paviroP 1 Reply Last reply Reply Quote 0
          • paviroP Offline
            paviro Admin @MichMich
            last edited by

            @MichMich Nop I guess we should write our mail provider… will do later :)

            We're all stories in the end. Just make it a good one, eh?

            – The Doctor

            1 Reply Last reply Reply Quote 0
            • J Offline
              James
              last edited by

              Yes, me too.
              Now I changed it to gmail and got the email confirmed.
              Thanks,

              1 Reply Last reply Reply Quote 0
              • strawberry 3.141S Offline
                strawberry 3.141 Project Sponsor Module Developer
                last edited by

                there is another user having problems with the confirmation mail https://github.com/fewieden/MMM-NFL/issues/4#issuecomment-246044906

                Please create a github issue if you need help, so I can keep track

                1 Reply Last reply Reply Quote 0
                • paviroP Offline
                  paviro Admin
                  last edited by

                  Just send Mailgun a message :)

                  We're all stories in the end. Just make it a good one, eh?

                  – The Doctor

                  1 Reply Last reply Reply Quote 0
                  • B Offline
                    bobbob601
                    last edited by

                    If you need a beta tester to fix this issue, don’t hesitate to ping me :)

                    1 Reply Last reply Reply Quote 1
                    • paviroP Offline
                      paviro Admin
                      last edited by

                      Thank you for contacting Mailgun support.

                      We’ve made some adjustments on our side to see if we can help improve your experience with Hotmail with new emails going forward. If you do not begin to see improvements, please let us know.

                      Feel free to give it a try! :)

                      We're all stories in the end. Just make it a good one, eh?

                      – The Doctor

                      1 Reply Last reply Reply Quote 0
                      • B Offline
                        bobbob601
                        last edited by bobbob601

                        Here is the result of my test by putting an hotmail address

                        Email Confirmed 
                        Thank you for validating your email. Your account is now fully activated.
                        

                        :-)
                        Thanks!

                        ps: I don’t know how to mark the topic solve

                        1 Reply Last reply Reply Quote 0
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