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    A New Chapter for MagicMirror: The Community Takes the Lead
    Read the statement by Michael Teeuw here.

    Black screen after MM v2.4.0 update.

    Scheduled Pinned Locked Moved Unsolved Troubleshooting
    32 Posts 17 Posters 21.8k Views 17 Watching
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    • M Offline
      Mo
      last edited by Mo

      I have a similar problem, after starting the MM the screen freezes, only way to unfreeze it is to close electron. Have tried both options too.

      After enabling either of the OpenGL drivers i get the followed errors:

      > magicmirror@2.4.0 start /home/pi/MagicMirror
      > sh run-start.sh
      
      libGL error: MESA-LOADER: failed to retrieve device information
      MESA-LOADER: failed to retrieve device information
      MESA-LOADER: failed to retrieve device information
      Starting MagicMirror: v2.4.0
      Loading config ...
      Loading module helpers ...
      No helper found for module: alert.
      No helper found for module: MMM-Cursor.
      Initializing new module helper ...
      Module helper loaded: updatenotification
      Initializing new module helper ...
      Module helper loaded: MMM-Buttons
      Initializing new module helper ...
      Module helper loaded: MMM-DWD-WarnWeather
      Initializing new module helper ...
      Module helper loaded: MMM-DHT-Sensor
      No helper found for module: clock.
      No helper found for module: compliments.
      No helper found for module: helloworld.
      Initializing new module helper ...
      Module helper loaded: MMM-Remote-Control
      Initializing new module helper ...
      Module helper loaded: MMM-MyWeather
      No helper found for module: MMM-SimpleLogo.
      Initializing new module helper ...
      Module helper loaded: MMM-PiLights
      All module helpers loaded.
      Starting server on port 8080 ... 
      Server started ...
      Connecting socket for: updatenotification
      Connecting socket for: MMM-Buttons
      Starting node helper for: MMM-Buttons
      Connecting socket for: MMM-DWD-WarnWeather
      MMM-DWD-WarnWeather helper started...
      Connecting socket for: MMM-DHT-Sensor
      MMM-DHT-Sensor helper started ...
      Connecting socket for: MMM-Remote-Control
      Starting node helper for: MMM-Remote-Control
      Connecting socket for: MMM-MyWeather
      MMM-WunderGround helper started ...
      Connecting socket for: MMM-PiLights
      [2018-07-03 15:42:24] [MMM-PiLights] Starting node_helper
      Sockets connected & modules started ...
      Launching application.
      (node:1057) UnhandledPromiseRejectionWarning: Unhandled promise rejection (rejection id: 1): TypeError: Cannot read property 'refs' of undefined
      (node:1057) [DEP0018] DeprecationWarning: Unhandled promise rejections are deprecated. In the future, promise rejections that are not handled will terminate the Node.js process with a non-zero exit code.
      (node:1057) UnhandledPromiseRejectionWarning: Unhandled promise rejection (rejection id: 2): TypeError: Cannot read property 'refs' of undefined
      (node:1057) UnhandledPromiseRejectionWarning: Unhandled promise rejection (rejection id: 3): TypeError: Cannot read property 'refs' of undefined
      (node:1057) UnhandledPromiseRejectionWarning: Unhandled promise rejection (rejection id: 4): TypeError: Cannot read property 'refs' of undefined
      (node:1057) UnhandledPromiseRejectionWarning: Unhandled promise rejection (rejection id: 5): TypeError: Cannot read property 'refs' of undefined
      (node:1057) UnhandledPromiseRejectionWarning: Unhandled promise rejection (rejection id: 6): TypeError: Cannot read property 'refs' of undefined
      (node:1057) UnhandledPromiseRejectionWarning: Unhandled promise rejection (rejection id: 7): TypeError: Cannot read property 'refs' of undefined
      

      Edit: MM works without any OpenGL Drivers, but CPU usage is pretty high and the Node errors are still there.

      1 Reply Last reply Reply Quote 0
      • ? Offline
        A Former User
        last edited by

        After 2.4.0, Asus Tinker Board cannot display MM. I think it might be related with this openGL issues. Is there any way to solve this?
        ATB has no openGL desktop driver like vc4-kms-v3d. Fake vc4-kms-v3d does not help.

        1 Reply Last reply Reply Quote 0
        • joela85J Offline
          joela85
          last edited by

          I can’t access my mirror remotely anymore. Will I need to format my sd card and try again?

          bheplerB 1 Reply Last reply Reply Quote 0
          • K Offline
            Kastore
            last edited by

            I am having the same issues and tried alot right now.

            Tried the
            dtoverlay=vc4-fkms-v3d as well as dtoverlay=vc4-kms-v3d as well as deleting that phrase

            I downgraded electron to npm install electron@1.4.15 since i found that helped in the V2.30 problems.

            I cant currently show the log from starting MagicMirror since i remotly access it and the MM just goes “all black” over the remote-access-page and I cant close it.

            I really just want to downgrad the MM to 2.3 since it worked absolutly fine with it…

            Additional software I use is MM-PIR

            Mykle1M 1 Reply Last reply Reply Quote 0
            • Mykle1M Offline
              Mykle1 Project Sponsor Module Developer @Kastore
              last edited by

              @kastore

              https://github.com/MichMich/MagicMirror/releases

              Create a working config
              How to add modules

              K 1 Reply Last reply Reply Quote 0
              • K Offline
                Kastore @Mykle1
                last edited by

                @mykle1
                Thanks Mykle1
                Just how do i tell my pi to get the specific version? I am not versed in programming or coding or anything and couldnt find something online that told me how to install a specific version

                Mykle1M 1 Reply Last reply Reply Quote 0
                • KimzerK Offline
                  Kimzer
                  last edited by

                  Did anyone find a fix here? just updated and same thing here. Hopefully i can get this back working tomorrow.

                  1 Reply Last reply Reply Quote 1
                  • Mykle1M Offline
                    Mykle1 Project Sponsor Module Developer @Kastore
                    last edited by

                    @kastore

                    One way is to go to that link I gave you and download the version you want and install it manually.

                    Create a working config
                    How to add modules

                    K 1 Reply Last reply Reply Quote 0
                    • pyrosmileyP Offline
                      pyrosmiley
                      last edited by

                      Bumping this because I’m also having issues. A lot of time on google says it’s not just a MagicMirror issue, but lots of people have problems with the OpenGL drivers. My screen is blanking after some time no matter what, but I also found the hard way that it messes with tvservice (like the Remote Control module uses) – turning my HDMI off straight up insta-shut down my pi! Gonna have to keep researching for sure.

                      1 Reply Last reply Reply Quote 0
                      • joela85J Offline
                        joela85
                        last edited by

                        I just updated and this is shown at the end of the install.

                        
                        MagicMirror installation successful!
                        
                        > magicmirror@2.4.1 install-fonts /home/pi/MagicMirror
                        > cd fonts && npm install
                        
                        npm WARN postcss-html@0.12.0 requires a peer of postcss-less@>=1.1.0 but none was installed.
                        npm WARN postcss-html@0.12.0 requires a peer of postcss-scss@>=1.0.0 but none was installed.
                        npm WARN postcss-html@0.12.0 requires a peer of sugarss@>=1.0.0 but none was installed.
                        npm WARN stylelint-config-standard@16.0.0 requires a peer of stylelint@^7.8.0 but none was installed.
                        pi@raspberrypi:~/MagicMirror $
                        
                        

                        I applied

                        dtoverlay=vc4-kms-v3d
                        

                        to the config.txt ( also tried with fkms)

                        Reboot and I get a black screen.

                        When I remove dtoverlay=vc4-kms-v3d then the mirror boots up.
                        Any suggestions?

                        1 Reply Last reply Reply Quote 0
                        • K Offline
                          Kastore @Mykle1
                          last edited by

                          @mykle1
                          Just found your guide: https://forum.magicmirror.builders/topic/5274/how-to-manually-install-mm-on-your-pi-for-absolute-beginners

                          Going at it now and see if it works - thanks for the patience and writing that guide!

                          Mykle1M 1 Reply Last reply Reply Quote 1
                          • Mykle1M Offline
                            Mykle1 Project Sponsor Module Developer @Kastore
                            last edited by

                            @kastore said in Black screen after MM v2.4.0 update.:

                            thanks for the patience and writing that guide!

                            You’re welcome, sir. :-)

                            Create a working config
                            How to add modules

                            1 Reply Last reply Reply Quote 0
                            • KimzerK Offline
                              Kimzer
                              last edited by

                              Got my mirror working again. Had to go over the opengl drivers again and using the fake kms driver did the trick. However one problem remains, i had to also disable the MMM-Pir-Sensor module because that was messing with the system. But also my custom.css is not being used atm, and i cant figure out why its not grabbing it.

                              1 Reply Last reply Reply Quote 0
                              • KimzerK Offline
                                Kimzer
                                last edited by

                                Anyone else struggling with using MMM-Pir-Sensor after the new update?

                                T 1 Reply Last reply Reply Quote 0
                                • T Offline
                                  thenameiwantedwastaken @Kimzer
                                  last edited by

                                  Yes, I am having the same black screen. I have to disable PIR to be able to use MM at all. I also noted that after I installed PIR I could no longer SSH into the Pi from my desktop computer, whereas I could from my mobile phone. Anyway, the black screen is the main concern right now. I’ll post if I discover anything helpful.

                                  1 Reply Last reply Reply Quote 0
                                  • G Offline
                                    grantc66
                                    last edited by grantc66

                                    Not sure if I’m having the same issue, stupidly updated electron as npm was claiming 1.7.13 had a critical vulnerability (after installing MMM-voice) Then got the backscreen issue. rolled back electron to 1.7.13 & the issue persists.

                                    Node v9.11.1
                                    npm 6.1.0

                                    Thought I’d uploaded the log file but not sure if others can see it. That snippet below is the first error after ALL_MODULES_STARTED

                                    13:01:19.440 main.js:40 Uncaught TypeError: Cannot read property ‘appendChild’ of undefined
                                    at main.js:40
                                    at Array.forEach ()
                                    at createDomObjects (main.js:24)
                                    at Object.modulesStarted (main.js:471)
                                    at startModules (loader.js:59)
                                    at loader.js:40
                                    at HTMLLinkElement.stylesheet.onload (loader.js:203)
                                    (anonymous) @ main.js:40
                                    createDomObjects @ main.js:24
                                    modulesStarted @ main.js:471
                                    startModules @ loader.js:59
                                    (anonymous) @ loader.js:40
                                    stylesheet.onload @ loader.js:203

                                    13:01:20.056 TypeError: Cannot read property ‘getElementsByClassName’ of null
                                    at moduleNeedsUpdate (main.js:176)
                                    at main.js:144
                                    at Promise ()
                                    at updateDomWithContent (main.js:137)
                                    at main.js:119
                                    at
                                    Promise rejected (async)
                                    (anonymous) @ main.js:121
                                    Promise resolved (async)
                                    (anonymous) @ main.js:118
                                    updateDom @ main.js:109
                                    updateDom @ main.js:514
                                    updateDom @ module.js:358

                                    Any pointers as to how to get it working again? It was working perfectly before MMM-voice & buggering around with electron.
                                    Tried a fresh install with the same result :(

                                    1 Reply Last reply Reply Quote 0
                                    • S Offline
                                      shane1234
                                      last edited by shane1234

                                      I’m also having the black screen of death. I tried both overlay options, and I tried commenting it out alltogether. I also ran the 2.4.1 update, but still getting black screen. Runs normally with the new update though when I comment out the PIR module in the config.js file.

                                      S 1 Reply Last reply Reply Quote 0
                                      • S Offline
                                        sdetweil @shane1234
                                        last edited by

                                        @shane1234 if u have the PIR module loaded, and do ctrl-shift-i (lower case letter i), it will open the debug env, and then select the console tab… do you see any errors?

                                        also, if u start from a terminal window, alt-spacebar, n will minimze the mirror screen so you can see the terminal window node_helper outputs… anything there?

                                        usually a module.js error kills with MM screen…

                                        Sam

                                        How to add modules

                                        learning how to use browser developers window for css changes

                                        1 Reply Last reply Reply Quote 0
                                        • S Offline
                                          Sun
                                          last edited by

                                          Mine after upgrade it’s freezing when trying to run magicmirror. Also try both kms driver and fake kms driver.

                                          1 Reply Last reply Reply Quote 0
                                          • D Offline
                                            Dom1n1c
                                            last edited by

                                            mine is also freezing after the update.
                                            No difference if i connect via vnc or using the monitor.

                                            The only thing that does work, is opening the mirror in another browser (http://magicmirror:8080)

                                            1 Reply Last reply Reply Quote 0

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