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    A New Chapter for MagicMirror: The Community Takes the Lead
    Read the statement by Michael Teeuw here.

    Black screen after MM v2.4.0 update.

    Scheduled Pinned Locked Moved Unsolved Troubleshooting
    32 Posts 17 Posters 13.4k Views
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    • joela85J
      joela85
      last edited by

      Thanks for the reply, I will try that when I get home.

      1 Reply Last reply Reply Quote 0
      • C
        Charley Module Developer
        last edited by

        I also have a black screen.
        Tried both options

        dtoverlay=vc4-fkms-v3d

        and

        dtoverlay=vc4-kms-v3d

        MMM-Bose-Soundtouch, MMM-Domoticz, MMM-crypto-portfolio, MMM-Fibaro, MMM-rain-forecast

        1 Reply Last reply Reply Quote 2
        • M
          Mo
          last edited by Mo

          I have a similar problem, after starting the MM the screen freezes, only way to unfreeze it is to close electron. Have tried both options too.

          After enabling either of the OpenGL drivers i get the followed errors:

          > magicmirror@2.4.0 start /home/pi/MagicMirror
> sh run-start.sh

libGL error: MESA-LOADER: failed to retrieve device information
MESA-LOADER: failed to retrieve device information
MESA-LOADER: failed to retrieve device information
Starting MagicMirror: v2.4.0
Loading config ...
Loading module helpers ...
No helper found for module: alert.
No helper found for module: MMM-Cursor.
Initializing new module helper ...
Module helper loaded: updatenotification
Initializing new module helper ...
Module helper loaded: MMM-Buttons
Initializing new module helper ...
Module helper loaded: MMM-DWD-WarnWeather
Initializing new module helper ...
Module helper loaded: MMM-DHT-Sensor
No helper found for module: clock.
No helper found for module: compliments.
No helper found for module: helloworld.
Initializing new module helper ...
Module helper loaded: MMM-Remote-Control
Initializing new module helper ...
Module helper loaded: MMM-MyWeather
No helper found for module: MMM-SimpleLogo.
Initializing new module helper ...
Module helper loaded: MMM-PiLights
All module helpers loaded.
Starting server on port 8080 ... 
Server started ...
Connecting socket for: updatenotification
Connecting socket for: MMM-Buttons
Starting node helper for: MMM-Buttons
Connecting socket for: MMM-DWD-WarnWeather
MMM-DWD-WarnWeather helper started...
Connecting socket for: MMM-DHT-Sensor
MMM-DHT-Sensor helper started ...
Connecting socket for: MMM-Remote-Control
Starting node helper for: MMM-Remote-Control
Connecting socket for: MMM-MyWeather
MMM-WunderGround helper started ...
Connecting socket for: MMM-PiLights
[2018-07-03 15:42:24] [MMM-PiLights] Starting node_helper
Sockets connected & modules started ...
Launching application.
(node:1057) UnhandledPromiseRejectionWarning: Unhandled promise rejection (rejection id: 1): TypeError: Cannot read property 'refs' of undefined
(node:1057) [DEP0018] DeprecationWarning: Unhandled promise rejections are deprecated. In the future, promise rejections that are not handled will terminate the Node.js process with a non-zero exit code.
(node:1057) UnhandledPromiseRejectionWarning: Unhandled promise rejection (rejection id: 2): TypeError: Cannot read property 'refs' of undefined
(node:1057) UnhandledPromiseRejectionWarning: Unhandled promise rejection (rejection id: 3): TypeError: Cannot read property 'refs' of undefined
(node:1057) UnhandledPromiseRejectionWarning: Unhandled promise rejection (rejection id: 4): TypeError: Cannot read property 'refs' of undefined
(node:1057) UnhandledPromiseRejectionWarning: Unhandled promise rejection (rejection id: 5): TypeError: Cannot read property 'refs' of undefined
(node:1057) UnhandledPromiseRejectionWarning: Unhandled promise rejection (rejection id: 6): TypeError: Cannot read property 'refs' of undefined
(node:1057) UnhandledPromiseRejectionWarning: Unhandled promise rejection (rejection id: 7): TypeError: Cannot read property 'refs' of undefined

          Edit: MM works without any OpenGL Drivers, but CPU usage is pretty high and the Node errors are still there.

          1 Reply Last reply Reply Quote 0
          • ?
            A Former User
            last edited by

            After 2.4.0, Asus Tinker Board cannot display MM. I think it might be related with this openGL issues. Is there any way to solve this?
            ATB has no openGL desktop driver like vc4-kms-v3d. Fake vc4-kms-v3d does not help.

            1 Reply Last reply Reply Quote 0
            • joela85J
              joela85
              last edited by

              I can’t access my mirror remotely anymore. Will I need to format my sd card and try again?

              bheplerB 1 Reply Last reply Reply Quote 0
              • K
                Kastore
                last edited by

                I am having the same issues and tried alot right now.

                Tried the
                dtoverlay=vc4-fkms-v3d as well as dtoverlay=vc4-kms-v3d as well as deleting that phrase

                I downgraded electron to npm install electron@1.4.15 since i found that helped in the V2.30 problems.

                I cant currently show the log from starting MagicMirror since i remotly access it and the MM just goes “all black” over the remote-access-page and I cant close it.

                I really just want to downgrad the MM to 2.3 since it worked absolutly fine with it…

                Additional software I use is MM-PIR

                Mykle1M 1 Reply Last reply Reply Quote 0
                • Mykle1M
                  Mykle1 Project Sponsor Module Developer @Kastore
                  last edited by

                  @kastore

                  https://github.com/MichMich/MagicMirror/releases

                  Create a working config
                  How to add modules

                  K 1 Reply Last reply Reply Quote 0
                  • K
                    Kastore @Mykle1
                    last edited by

                    @mykle1
                    Thanks Mykle1
                    Just how do i tell my pi to get the specific version? I am not versed in programming or coding or anything and couldnt find something online that told me how to install a specific version

                    Mykle1M 1 Reply Last reply Reply Quote 0
                    • KimzerK
                      Kimzer
                      last edited by

                      Did anyone find a fix here? just updated and same thing here. Hopefully i can get this back working tomorrow.

                      1 Reply Last reply Reply Quote 1
                      • Mykle1M
                        Mykle1 Project Sponsor Module Developer @Kastore
                        last edited by

                        @kastore

                        One way is to go to that link I gave you and download the version you want and install it manually.

                        Create a working config
                        How to add modules

                        K 1 Reply Last reply Reply Quote 0
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