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A New Chapter for MagicMirror: The Community Takes the Lead
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Black Screen after Booting Up

Scheduled Pinned Locked Moved Troubleshooting
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  • N Offline
    nickymac12
    last edited by Aug 17, 2017, 11:10 PM

    Hi,
    I recently made a mirror over the summer and I just moved into my college house. When I plugged my mirror back in it displayed the Raspberry Pi boot up like always and then went straight to the MagicMirror boot up, but after that the screen just goes black. It never brought up my desktop or anything. I have a Raspberry Pi 3 and the application was fully working before. I don’t know how to fix it because my keyboard and mouse aren’t responding when I plug them in.

    If someone could help me out that would be amazing!

    Thanks

    M J 2 Replies Last reply Aug 18, 2017, 12:49 AM Reply Quote 0
    • M Offline
      Mykle1 Project Sponsor Module Developer @nickymac12
      last edited by Aug 18, 2017, 12:49 AM

      @nickymac12 said in Black Screen after Booting Up:

      If someone could help me out

      After the bootup sequence and the screen goes black, have you tried your Alt key? If MM is running, and displaying a blank screen, you might get lucky. The Alt key should drop a menu down from the top. If it does, you won’t see your mouse until you move it all the way up into the menu bar, then you can quit the mirror from the leftmost menu.

      Good luck

      Create a working config
      How to add modules

      N 1 Reply Last reply Aug 18, 2017, 1:13 AM Reply Quote 0
      • J Offline
        j.e.f.f Project Sponsor Module Developer @nickymac12
        last edited by Aug 18, 2017, 12:57 AM

        @nickymac12 are you able to connect remotely? over SSH? if so you might be able to check MM’s logs to see if anything went wrong

        N 1 Reply Last reply Aug 18, 2017, 1:15 AM Reply Quote 0
        • N Offline
          nickymac12 @Mykle1
          last edited by Aug 18, 2017, 1:13 AM

          @Mykle1 I tried the alt key but nothing happened. The Windows key won’t pull down the menu either.

          1 Reply Last reply Reply Quote 0
          • N Offline
            nickymac12 @j.e.f.f
            last edited by Aug 18, 2017, 1:15 AM

            @j.e.f.f I usually use VNC Connect to connect to it remotely, but since I moved into a new house it isn’t connected to the new wifi so it won’t work.

            M J 2 Replies Last reply Aug 18, 2017, 1:18 AM Reply Quote 0
            • M Offline
              Mykle1 Project Sponsor Module Developer @nickymac12
              last edited by Mykle1 Aug 18, 2017, 1:18 AM Aug 18, 2017, 1:18 AM

              @nickymac12

              So the mirror has no internet connection?

              Create a working config
              How to add modules

              1 Reply Last reply Reply Quote 0
              • J Offline
                j.e.f.f Project Sponsor Module Developer @nickymac12
                last edited by Aug 18, 2017, 1:18 AM

                @nickymac12 maybe try connecting a LAN cable. it should work with DHCP by default

                N 1 Reply Last reply Aug 18, 2017, 1:27 AM Reply Quote 0
                • N Offline
                  nickymac12 @j.e.f.f
                  last edited by Aug 18, 2017, 1:27 AM

                  @j.e.f.f I was able to connect but it still shows a black screen and I still cannot control it.

                  J 1 Reply Last reply Aug 18, 2017, 1:28 AM Reply Quote 0
                  • J Offline
                    j.e.f.f Project Sponsor Module Developer @nickymac12
                    last edited by Aug 18, 2017, 1:28 AM

                    @nickymac12 is SSH enabled? if so try to connect that way. That will allow you to check MM’s logs

                    1 Reply Last reply Reply Quote 0
                    • N Offline
                      nickymac12
                      last edited by Aug 18, 2017, 1:50 AM

                      I am able to connect via SSH now. How do I check the MM’s logs?

                      J 2 Replies Last reply Aug 18, 2017, 1:51 AM Reply Quote 0
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