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A New Chapter for MagicMirror: The Community Takes the Lead
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Black Screen after Booting Up

Scheduled Pinned Locked Moved Troubleshooting
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  • M Offline
    Mykle1 Project Sponsor Module Developer @nickymac12
    last edited by Aug 18, 2017, 12:49 AM

    @nickymac12 said in Black Screen after Booting Up:

    If someone could help me out

    After the bootup sequence and the screen goes black, have you tried your Alt key? If MM is running, and displaying a blank screen, you might get lucky. The Alt key should drop a menu down from the top. If it does, you won’t see your mouse until you move it all the way up into the menu bar, then you can quit the mirror from the leftmost menu.

    Good luck

    Create a working config
    How to add modules

    N 1 Reply Last reply Aug 18, 2017, 1:13 AM Reply Quote 0
    • J Offline
      j.e.f.f Project Sponsor Module Developer @nickymac12
      last edited by Aug 18, 2017, 12:57 AM

      @nickymac12 are you able to connect remotely? over SSH? if so you might be able to check MM’s logs to see if anything went wrong

      N 1 Reply Last reply Aug 18, 2017, 1:15 AM Reply Quote 0
      • N Offline
        nickymac12 @Mykle1
        last edited by Aug 18, 2017, 1:13 AM

        @Mykle1 I tried the alt key but nothing happened. The Windows key won’t pull down the menu either.

        1 Reply Last reply Reply Quote 0
        • N Offline
          nickymac12 @j.e.f.f
          last edited by Aug 18, 2017, 1:15 AM

          @j.e.f.f I usually use VNC Connect to connect to it remotely, but since I moved into a new house it isn’t connected to the new wifi so it won’t work.

          M J 2 Replies Last reply Aug 18, 2017, 1:18 AM Reply Quote 0
          • M Offline
            Mykle1 Project Sponsor Module Developer @nickymac12
            last edited by Mykle1 Aug 18, 2017, 1:18 AM Aug 18, 2017, 1:18 AM

            @nickymac12

            So the mirror has no internet connection?

            Create a working config
            How to add modules

            1 Reply Last reply Reply Quote 0
            • J Offline
              j.e.f.f Project Sponsor Module Developer @nickymac12
              last edited by Aug 18, 2017, 1:18 AM

              @nickymac12 maybe try connecting a LAN cable. it should work with DHCP by default

              N 1 Reply Last reply Aug 18, 2017, 1:27 AM Reply Quote 0
              • N Offline
                nickymac12 @j.e.f.f
                last edited by Aug 18, 2017, 1:27 AM

                @j.e.f.f I was able to connect but it still shows a black screen and I still cannot control it.

                J 1 Reply Last reply Aug 18, 2017, 1:28 AM Reply Quote 0
                • J Offline
                  j.e.f.f Project Sponsor Module Developer @nickymac12
                  last edited by Aug 18, 2017, 1:28 AM

                  @nickymac12 is SSH enabled? if so try to connect that way. That will allow you to check MM’s logs

                  1 Reply Last reply Reply Quote 0
                  • N Offline
                    nickymac12
                    last edited by Aug 18, 2017, 1:50 AM

                    I am able to connect via SSH now. How do I check the MM’s logs?

                    J 2 Replies Last reply Aug 18, 2017, 1:51 AM Reply Quote 0
                    • J Offline
                      j.e.f.f Project Sponsor Module Developer @nickymac12
                      last edited by Aug 18, 2017, 1:51 AM

                      @nickymac12 type pm2 logs mm

                      N 1 Reply Last reply Aug 18, 2017, 1:57 AM Reply Quote 0
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