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    A New Chapter for MagicMirror: The Community Takes the Lead
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    Black Screen after Booting Up

    Scheduled Pinned Locked Moved Troubleshooting
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    • N Offline
      nickymac12
      last edited by

      Hi,
      I recently made a mirror over the summer and I just moved into my college house. When I plugged my mirror back in it displayed the Raspberry Pi boot up like always and then went straight to the MagicMirror boot up, but after that the screen just goes black. It never brought up my desktop or anything. I have a Raspberry Pi 3 and the application was fully working before. I don’t know how to fix it because my keyboard and mouse aren’t responding when I plug them in.

      If someone could help me out that would be amazing!

      Thanks

      Mykle1M J 2 Replies Last reply Reply Quote 0
      • Mykle1M Offline
        Mykle1 Project Sponsor Module Developer @nickymac12
        last edited by

        @nickymac12 said in Black Screen after Booting Up:

        If someone could help me out

        After the bootup sequence and the screen goes black, have you tried your Alt key? If MM is running, and displaying a blank screen, you might get lucky. The Alt key should drop a menu down from the top. If it does, you won’t see your mouse until you move it all the way up into the menu bar, then you can quit the mirror from the leftmost menu.

        Good luck

        Create a working config
        How to add modules

        N 1 Reply Last reply Reply Quote 0
        • J Offline
          j.e.f.f Project Sponsor Module Developer @nickymac12
          last edited by

          @nickymac12 are you able to connect remotely? over SSH? if so you might be able to check MM’s logs to see if anything went wrong

          N 1 Reply Last reply Reply Quote 0
          • N Offline
            nickymac12 @Mykle1
            last edited by

            @Mykle1 I tried the alt key but nothing happened. The Windows key won’t pull down the menu either.

            1 Reply Last reply Reply Quote 0
            • N Offline
              nickymac12 @j.e.f.f
              last edited by

              @j.e.f.f I usually use VNC Connect to connect to it remotely, but since I moved into a new house it isn’t connected to the new wifi so it won’t work.

              Mykle1M J 2 Replies Last reply Reply Quote 0
              • Mykle1M Offline
                Mykle1 Project Sponsor Module Developer @nickymac12
                last edited by Mykle1

                @nickymac12

                So the mirror has no internet connection?

                Create a working config
                How to add modules

                1 Reply Last reply Reply Quote 0
                • J Offline
                  j.e.f.f Project Sponsor Module Developer @nickymac12
                  last edited by

                  @nickymac12 maybe try connecting a LAN cable. it should work with DHCP by default

                  N 1 Reply Last reply Reply Quote 0
                  • N Offline
                    nickymac12 @j.e.f.f
                    last edited by

                    @j.e.f.f I was able to connect but it still shows a black screen and I still cannot control it.

                    J 1 Reply Last reply Reply Quote 0
                    • J Offline
                      j.e.f.f Project Sponsor Module Developer @nickymac12
                      last edited by

                      @nickymac12 is SSH enabled? if so try to connect that way. That will allow you to check MM’s logs

                      1 Reply Last reply Reply Quote 0
                      • N Offline
                        nickymac12
                        last edited by

                        I am able to connect via SSH now. How do I check the MM’s logs?

                        J 2 Replies Last reply Reply Quote 0
                        • J Offline
                          j.e.f.f Project Sponsor Module Developer @nickymac12
                          last edited by

                          @nickymac12 type pm2 logs mm

                          N 1 Reply Last reply Reply Quote 0
                          • J Offline
                            j.e.f.f Project Sponsor Module Developer @nickymac12
                            last edited by

                            @nickymac12 Also, at this point, you can start disabling modules one by one until MM starts. That should help you figure out the culprit.

                            1 Reply Last reply Reply Quote 0
                            • N Offline
                              nickymac12 @j.e.f.f
                              last edited by

                              @j.e.f.f all it responded with was
                              “Spawning PM2 daemon with pm2_home=/home/pi/.pm2”

                              J 1 Reply Last reply Reply Quote 0
                              • J Offline
                                j.e.f.f Project Sponsor Module Developer @nickymac12
                                last edited by

                                @nickymac12 ok. Try installing the sample config file.
                                Type:

                                cd ~/MagicMirror/config

                                mv config.js config.js.bak (this will back up your existing config)

                                cp config.js.sample config.js

                                pm2 restart mm

                                If magic mirror starts, then you either have a problem with your config or with a module.

                                foxF 1 Reply Last reply Reply Quote 0
                                • N Offline
                                  nickymac12
                                  last edited by

                                  So, unfortunately, I only had an 8gb sd card so I used that in my Pi and it is full so it will not write config.js.sample because there is not enough room…

                                  J 1 Reply Last reply Reply Quote 0
                                  • J Offline
                                    j.e.f.f Project Sponsor Module Developer @nickymac12
                                    last edited by

                                    @nickymac12 Aha! I’d say that might be your problem. See if you can free up some space, then restore your config file, and restart MM

                                    1 Reply Last reply Reply Quote 0
                                    • N Offline
                                      nickymac12
                                      last edited by

                                      Oh! How can I clear up space remotely?

                                      J 1 Reply Last reply Reply Quote 0
                                      • J Offline
                                        j.e.f.f Project Sponsor Module Developer @nickymac12
                                        last edited by

                                        @nickymac12 you can delete files with the rm command. Be careful with this, because it can’t be undone.

                                        Say you wanted to delete some pictures you have in a folder in you home directory. Navigate to that directory like so:

                                        cd ~/photo-directory-name (whatever the folder name might be)

                                        rm file-name.jpg (this will permanently delete the file)

                                        You can remove entire directories with the -r switch. Example:

                                        rm -r directory-name

                                        And be sure to double-check your typing before you hit enter. deleting things this way is not recoverable.

                                        1 Reply Last reply Reply Quote 0
                                        • N Offline
                                          nickymac12
                                          last edited by

                                          Is there a way to see what directories or files I have so I know what I can delete?

                                          J 1 Reply Last reply Reply Quote 0
                                          • J Offline
                                            j.e.f.f Project Sponsor Module Developer @nickymac12
                                            last edited by

                                            @nickymac12 yes.

                                            Use the ls command to see a list of files in the current directory

                                            use the cd command to enter a directory e.g.: cd directory-name

                                            use the the command cd .. to go back up to the parent directory

                                            the pwd command will tell show the path to the current directory

                                            cd ~ will take you your home directory

                                            1 Reply Last reply Reply Quote 0

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