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    A New Chapter for MagicMirror: The Community Takes the Lead
    Read the statement by Michael Teeuw here.

    Black screen after MM v2.4.0 update.

    Scheduled Pinned Locked Moved Unsolved Troubleshooting
    32 Posts 17 Posters 21.8k Views 17 Watching
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    • C Offline
      Charley Module Developer
      last edited by

      I also have a black screen.
      Tried both options

      dtoverlay=vc4-fkms-v3d
      

      and

      dtoverlay=vc4-kms-v3d
      

      MMM-Bose-Soundtouch, MMM-Domoticz, MMM-crypto-portfolio, MMM-Fibaro, MMM-rain-forecast

      1 Reply Last reply Reply Quote 2
      • M Offline
        Mo
        last edited by Mo

        I have a similar problem, after starting the MM the screen freezes, only way to unfreeze it is to close electron. Have tried both options too.

        After enabling either of the OpenGL drivers i get the followed errors:

        > magicmirror@2.4.0 start /home/pi/MagicMirror
        > sh run-start.sh
        
        libGL error: MESA-LOADER: failed to retrieve device information
        MESA-LOADER: failed to retrieve device information
        MESA-LOADER: failed to retrieve device information
        Starting MagicMirror: v2.4.0
        Loading config ...
        Loading module helpers ...
        No helper found for module: alert.
        No helper found for module: MMM-Cursor.
        Initializing new module helper ...
        Module helper loaded: updatenotification
        Initializing new module helper ...
        Module helper loaded: MMM-Buttons
        Initializing new module helper ...
        Module helper loaded: MMM-DWD-WarnWeather
        Initializing new module helper ...
        Module helper loaded: MMM-DHT-Sensor
        No helper found for module: clock.
        No helper found for module: compliments.
        No helper found for module: helloworld.
        Initializing new module helper ...
        Module helper loaded: MMM-Remote-Control
        Initializing new module helper ...
        Module helper loaded: MMM-MyWeather
        No helper found for module: MMM-SimpleLogo.
        Initializing new module helper ...
        Module helper loaded: MMM-PiLights
        All module helpers loaded.
        Starting server on port 8080 ... 
        Server started ...
        Connecting socket for: updatenotification
        Connecting socket for: MMM-Buttons
        Starting node helper for: MMM-Buttons
        Connecting socket for: MMM-DWD-WarnWeather
        MMM-DWD-WarnWeather helper started...
        Connecting socket for: MMM-DHT-Sensor
        MMM-DHT-Sensor helper started ...
        Connecting socket for: MMM-Remote-Control
        Starting node helper for: MMM-Remote-Control
        Connecting socket for: MMM-MyWeather
        MMM-WunderGround helper started ...
        Connecting socket for: MMM-PiLights
        [2018-07-03 15:42:24] [MMM-PiLights] Starting node_helper
        Sockets connected & modules started ...
        Launching application.
        (node:1057) UnhandledPromiseRejectionWarning: Unhandled promise rejection (rejection id: 1): TypeError: Cannot read property 'refs' of undefined
        (node:1057) [DEP0018] DeprecationWarning: Unhandled promise rejections are deprecated. In the future, promise rejections that are not handled will terminate the Node.js process with a non-zero exit code.
        (node:1057) UnhandledPromiseRejectionWarning: Unhandled promise rejection (rejection id: 2): TypeError: Cannot read property 'refs' of undefined
        (node:1057) UnhandledPromiseRejectionWarning: Unhandled promise rejection (rejection id: 3): TypeError: Cannot read property 'refs' of undefined
        (node:1057) UnhandledPromiseRejectionWarning: Unhandled promise rejection (rejection id: 4): TypeError: Cannot read property 'refs' of undefined
        (node:1057) UnhandledPromiseRejectionWarning: Unhandled promise rejection (rejection id: 5): TypeError: Cannot read property 'refs' of undefined
        (node:1057) UnhandledPromiseRejectionWarning: Unhandled promise rejection (rejection id: 6): TypeError: Cannot read property 'refs' of undefined
        (node:1057) UnhandledPromiseRejectionWarning: Unhandled promise rejection (rejection id: 7): TypeError: Cannot read property 'refs' of undefined
        

        Edit: MM works without any OpenGL Drivers, but CPU usage is pretty high and the Node errors are still there.

        1 Reply Last reply Reply Quote 0
        • ? Offline
          A Former User
          last edited by

          After 2.4.0, Asus Tinker Board cannot display MM. I think it might be related with this openGL issues. Is there any way to solve this?
          ATB has no openGL desktop driver like vc4-kms-v3d. Fake vc4-kms-v3d does not help.

          1 Reply Last reply Reply Quote 0
          • joela85J Offline
            joela85
            last edited by

            I can’t access my mirror remotely anymore. Will I need to format my sd card and try again?

            bheplerB 1 Reply Last reply Reply Quote 0
            • K Offline
              Kastore
              last edited by

              I am having the same issues and tried alot right now.

              Tried the
              dtoverlay=vc4-fkms-v3d as well as dtoverlay=vc4-kms-v3d as well as deleting that phrase

              I downgraded electron to npm install electron@1.4.15 since i found that helped in the V2.30 problems.

              I cant currently show the log from starting MagicMirror since i remotly access it and the MM just goes “all black” over the remote-access-page and I cant close it.

              I really just want to downgrad the MM to 2.3 since it worked absolutly fine with it…

              Additional software I use is MM-PIR

              Mykle1M 1 Reply Last reply Reply Quote 0
              • Mykle1M Offline
                Mykle1 Project Sponsor Module Developer @Kastore
                last edited by

                @kastore

                https://github.com/MichMich/MagicMirror/releases

                Create a working config
                How to add modules

                K 1 Reply Last reply Reply Quote 0
                • K Offline
                  Kastore @Mykle1
                  last edited by

                  @mykle1
                  Thanks Mykle1
                  Just how do i tell my pi to get the specific version? I am not versed in programming or coding or anything and couldnt find something online that told me how to install a specific version

                  Mykle1M 1 Reply Last reply Reply Quote 0
                  • KimzerK Offline
                    Kimzer
                    last edited by

                    Did anyone find a fix here? just updated and same thing here. Hopefully i can get this back working tomorrow.

                    1 Reply Last reply Reply Quote 1
                    • Mykle1M Offline
                      Mykle1 Project Sponsor Module Developer @Kastore
                      last edited by

                      @kastore

                      One way is to go to that link I gave you and download the version you want and install it manually.

                      Create a working config
                      How to add modules

                      K 1 Reply Last reply Reply Quote 0
                      • pyrosmileyP Offline
                        pyrosmiley
                        last edited by

                        Bumping this because I’m also having issues. A lot of time on google says it’s not just a MagicMirror issue, but lots of people have problems with the OpenGL drivers. My screen is blanking after some time no matter what, but I also found the hard way that it messes with tvservice (like the Remote Control module uses) – turning my HDMI off straight up insta-shut down my pi! Gonna have to keep researching for sure.

                        1 Reply Last reply Reply Quote 0
                        • joela85J Offline
                          joela85
                          last edited by

                          I just updated and this is shown at the end of the install.

                          
                          MagicMirror installation successful!
                          
                          > magicmirror@2.4.1 install-fonts /home/pi/MagicMirror
                          > cd fonts && npm install
                          
                          npm WARN postcss-html@0.12.0 requires a peer of postcss-less@>=1.1.0 but none was installed.
                          npm WARN postcss-html@0.12.0 requires a peer of postcss-scss@>=1.0.0 but none was installed.
                          npm WARN postcss-html@0.12.0 requires a peer of sugarss@>=1.0.0 but none was installed.
                          npm WARN stylelint-config-standard@16.0.0 requires a peer of stylelint@^7.8.0 but none was installed.
                          pi@raspberrypi:~/MagicMirror $
                          
                          

                          I applied

                          dtoverlay=vc4-kms-v3d
                          

                          to the config.txt ( also tried with fkms)

                          Reboot and I get a black screen.

                          When I remove dtoverlay=vc4-kms-v3d then the mirror boots up.
                          Any suggestions?

                          1 Reply Last reply Reply Quote 0
                          • K Offline
                            Kastore @Mykle1
                            last edited by

                            @mykle1
                            Just found your guide: https://forum.magicmirror.builders/topic/5274/how-to-manually-install-mm-on-your-pi-for-absolute-beginners

                            Going at it now and see if it works - thanks for the patience and writing that guide!

                            Mykle1M 1 Reply Last reply Reply Quote 1
                            • Mykle1M Offline
                              Mykle1 Project Sponsor Module Developer @Kastore
                              last edited by

                              @kastore said in Black screen after MM v2.4.0 update.:

                              thanks for the patience and writing that guide!

                              You’re welcome, sir. :-)

                              Create a working config
                              How to add modules

                              1 Reply Last reply Reply Quote 0
                              • KimzerK Offline
                                Kimzer
                                last edited by

                                Got my mirror working again. Had to go over the opengl drivers again and using the fake kms driver did the trick. However one problem remains, i had to also disable the MMM-Pir-Sensor module because that was messing with the system. But also my custom.css is not being used atm, and i cant figure out why its not grabbing it.

                                1 Reply Last reply Reply Quote 0
                                • KimzerK Offline
                                  Kimzer
                                  last edited by

                                  Anyone else struggling with using MMM-Pir-Sensor after the new update?

                                  T 1 Reply Last reply Reply Quote 0
                                  • T Offline
                                    thenameiwantedwastaken @Kimzer
                                    last edited by

                                    Yes, I am having the same black screen. I have to disable PIR to be able to use MM at all. I also noted that after I installed PIR I could no longer SSH into the Pi from my desktop computer, whereas I could from my mobile phone. Anyway, the black screen is the main concern right now. I’ll post if I discover anything helpful.

                                    1 Reply Last reply Reply Quote 0
                                    • G Offline
                                      grantc66
                                      last edited by grantc66

                                      Not sure if I’m having the same issue, stupidly updated electron as npm was claiming 1.7.13 had a critical vulnerability (after installing MMM-voice) Then got the backscreen issue. rolled back electron to 1.7.13 & the issue persists.

                                      Node v9.11.1
                                      npm 6.1.0

                                      Thought I’d uploaded the log file but not sure if others can see it. That snippet below is the first error after ALL_MODULES_STARTED

                                      13:01:19.440 main.js:40 Uncaught TypeError: Cannot read property ‘appendChild’ of undefined
                                      at main.js:40
                                      at Array.forEach ()
                                      at createDomObjects (main.js:24)
                                      at Object.modulesStarted (main.js:471)
                                      at startModules (loader.js:59)
                                      at loader.js:40
                                      at HTMLLinkElement.stylesheet.onload (loader.js:203)
                                      (anonymous) @ main.js:40
                                      createDomObjects @ main.js:24
                                      modulesStarted @ main.js:471
                                      startModules @ loader.js:59
                                      (anonymous) @ loader.js:40
                                      stylesheet.onload @ loader.js:203

                                      13:01:20.056 TypeError: Cannot read property ‘getElementsByClassName’ of null
                                      at moduleNeedsUpdate (main.js:176)
                                      at main.js:144
                                      at Promise ()
                                      at updateDomWithContent (main.js:137)
                                      at main.js:119
                                      at
                                      Promise rejected (async)
                                      (anonymous) @ main.js:121
                                      Promise resolved (async)
                                      (anonymous) @ main.js:118
                                      updateDom @ main.js:109
                                      updateDom @ main.js:514
                                      updateDom @ module.js:358

                                      Any pointers as to how to get it working again? It was working perfectly before MMM-voice & buggering around with electron.
                                      Tried a fresh install with the same result :(

                                      1 Reply Last reply Reply Quote 0
                                      • S Offline
                                        shane1234
                                        last edited by shane1234

                                        I’m also having the black screen of death. I tried both overlay options, and I tried commenting it out alltogether. I also ran the 2.4.1 update, but still getting black screen. Runs normally with the new update though when I comment out the PIR module in the config.js file.

                                        S 1 Reply Last reply Reply Quote 0
                                        • S Offline
                                          sdetweil @shane1234
                                          last edited by

                                          @shane1234 if u have the PIR module loaded, and do ctrl-shift-i (lower case letter i), it will open the debug env, and then select the console tab… do you see any errors?

                                          also, if u start from a terminal window, alt-spacebar, n will minimze the mirror screen so you can see the terminal window node_helper outputs… anything there?

                                          usually a module.js error kills with MM screen…

                                          Sam

                                          How to add modules

                                          learning how to use browser developers window for css changes

                                          1 Reply Last reply Reply Quote 0
                                          • S Offline
                                            Sun
                                            last edited by

                                            Mine after upgrade it’s freezing when trying to run magicmirror. Also try both kms driver and fake kms driver.

                                            1 Reply Last reply Reply Quote 0

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