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    A New Chapter for MagicMirror: The Community Takes the Lead
    Read the statement by Michael Teeuw here.

    Black screen after MM v2.4.0 update.

    Scheduled Pinned Locked Moved Unsolved Troubleshooting
    32 Posts 17 Posters 21.8k Views 17 Watching
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    • joela85J Offline
      joela85
      last edited by

      Black screen after updates. Followed the commands below.

      sudo nano /boot/config.txt
      

      added this to the bottom and saved.

      dtoverlay=vc4-kms-v3d
      

      then…

      nano ~/.config/lxsession/LXDE-pi/autostart
      

      added this to the bottom and saved

      @xrandr --output HDMI-1 --rotate right
      

      Then the install…

      cd MagicMirror
      

      and

      sudo git pull && npm install
      

      successful install and rebooted to see a black screen.
      Have I missed anything?

      B 1 Reply Last reply Reply Quote 0
      • yawnsY Offline
        yawns Moderator
        last edited by

        According to another similar thread please set this instead:

        dtoverlay=vc4-fkms-v3d (with an additional f )

        1 Reply Last reply Reply Quote 1
        • joela85J Offline
          joela85
          last edited by

          Thanks for the reply, I will try that when I get home.

          1 Reply Last reply Reply Quote 0
          • C Offline
            Charley Module Developer
            last edited by

            I also have a black screen.
            Tried both options

            dtoverlay=vc4-fkms-v3d
            

            and

            dtoverlay=vc4-kms-v3d
            

            MMM-Bose-Soundtouch, MMM-Domoticz, MMM-crypto-portfolio, MMM-Fibaro, MMM-rain-forecast

            1 Reply Last reply Reply Quote 2
            • M Offline
              Mo
              last edited by Mo

              I have a similar problem, after starting the MM the screen freezes, only way to unfreeze it is to close electron. Have tried both options too.

              After enabling either of the OpenGL drivers i get the followed errors:

              > magicmirror@2.4.0 start /home/pi/MagicMirror
              > sh run-start.sh
              
              libGL error: MESA-LOADER: failed to retrieve device information
              MESA-LOADER: failed to retrieve device information
              MESA-LOADER: failed to retrieve device information
              Starting MagicMirror: v2.4.0
              Loading config ...
              Loading module helpers ...
              No helper found for module: alert.
              No helper found for module: MMM-Cursor.
              Initializing new module helper ...
              Module helper loaded: updatenotification
              Initializing new module helper ...
              Module helper loaded: MMM-Buttons
              Initializing new module helper ...
              Module helper loaded: MMM-DWD-WarnWeather
              Initializing new module helper ...
              Module helper loaded: MMM-DHT-Sensor
              No helper found for module: clock.
              No helper found for module: compliments.
              No helper found for module: helloworld.
              Initializing new module helper ...
              Module helper loaded: MMM-Remote-Control
              Initializing new module helper ...
              Module helper loaded: MMM-MyWeather
              No helper found for module: MMM-SimpleLogo.
              Initializing new module helper ...
              Module helper loaded: MMM-PiLights
              All module helpers loaded.
              Starting server on port 8080 ... 
              Server started ...
              Connecting socket for: updatenotification
              Connecting socket for: MMM-Buttons
              Starting node helper for: MMM-Buttons
              Connecting socket for: MMM-DWD-WarnWeather
              MMM-DWD-WarnWeather helper started...
              Connecting socket for: MMM-DHT-Sensor
              MMM-DHT-Sensor helper started ...
              Connecting socket for: MMM-Remote-Control
              Starting node helper for: MMM-Remote-Control
              Connecting socket for: MMM-MyWeather
              MMM-WunderGround helper started ...
              Connecting socket for: MMM-PiLights
              [2018-07-03 15:42:24] [MMM-PiLights] Starting node_helper
              Sockets connected & modules started ...
              Launching application.
              (node:1057) UnhandledPromiseRejectionWarning: Unhandled promise rejection (rejection id: 1): TypeError: Cannot read property 'refs' of undefined
              (node:1057) [DEP0018] DeprecationWarning: Unhandled promise rejections are deprecated. In the future, promise rejections that are not handled will terminate the Node.js process with a non-zero exit code.
              (node:1057) UnhandledPromiseRejectionWarning: Unhandled promise rejection (rejection id: 2): TypeError: Cannot read property 'refs' of undefined
              (node:1057) UnhandledPromiseRejectionWarning: Unhandled promise rejection (rejection id: 3): TypeError: Cannot read property 'refs' of undefined
              (node:1057) UnhandledPromiseRejectionWarning: Unhandled promise rejection (rejection id: 4): TypeError: Cannot read property 'refs' of undefined
              (node:1057) UnhandledPromiseRejectionWarning: Unhandled promise rejection (rejection id: 5): TypeError: Cannot read property 'refs' of undefined
              (node:1057) UnhandledPromiseRejectionWarning: Unhandled promise rejection (rejection id: 6): TypeError: Cannot read property 'refs' of undefined
              (node:1057) UnhandledPromiseRejectionWarning: Unhandled promise rejection (rejection id: 7): TypeError: Cannot read property 'refs' of undefined
              

              Edit: MM works without any OpenGL Drivers, but CPU usage is pretty high and the Node errors are still there.

              1 Reply Last reply Reply Quote 0
              • ? Offline
                A Former User
                last edited by

                After 2.4.0, Asus Tinker Board cannot display MM. I think it might be related with this openGL issues. Is there any way to solve this?
                ATB has no openGL desktop driver like vc4-kms-v3d. Fake vc4-kms-v3d does not help.

                1 Reply Last reply Reply Quote 0
                • joela85J Offline
                  joela85
                  last edited by

                  I can’t access my mirror remotely anymore. Will I need to format my sd card and try again?

                  bheplerB 1 Reply Last reply Reply Quote 0
                  • K Offline
                    Kastore
                    last edited by

                    I am having the same issues and tried alot right now.

                    Tried the
                    dtoverlay=vc4-fkms-v3d as well as dtoverlay=vc4-kms-v3d as well as deleting that phrase

                    I downgraded electron to npm install electron@1.4.15 since i found that helped in the V2.30 problems.

                    I cant currently show the log from starting MagicMirror since i remotly access it and the MM just goes “all black” over the remote-access-page and I cant close it.

                    I really just want to downgrad the MM to 2.3 since it worked absolutly fine with it…

                    Additional software I use is MM-PIR

                    Mykle1M 1 Reply Last reply Reply Quote 0
                    • Mykle1M Offline
                      Mykle1 Project Sponsor Module Developer @Kastore
                      last edited by

                      @kastore

                      https://github.com/MichMich/MagicMirror/releases

                      Create a working config
                      How to add modules

                      K 1 Reply Last reply Reply Quote 0
                      • K Offline
                        Kastore @Mykle1
                        last edited by

                        @mykle1
                        Thanks Mykle1
                        Just how do i tell my pi to get the specific version? I am not versed in programming or coding or anything and couldnt find something online that told me how to install a specific version

                        Mykle1M 1 Reply Last reply Reply Quote 0
                        • KimzerK Offline
                          Kimzer
                          last edited by

                          Did anyone find a fix here? just updated and same thing here. Hopefully i can get this back working tomorrow.

                          1 Reply Last reply Reply Quote 1
                          • Mykle1M Offline
                            Mykle1 Project Sponsor Module Developer @Kastore
                            last edited by

                            @kastore

                            One way is to go to that link I gave you and download the version you want and install it manually.

                            Create a working config
                            How to add modules

                            K 1 Reply Last reply Reply Quote 0
                            • pyrosmileyP Offline
                              pyrosmiley
                              last edited by

                              Bumping this because I’m also having issues. A lot of time on google says it’s not just a MagicMirror issue, but lots of people have problems with the OpenGL drivers. My screen is blanking after some time no matter what, but I also found the hard way that it messes with tvservice (like the Remote Control module uses) – turning my HDMI off straight up insta-shut down my pi! Gonna have to keep researching for sure.

                              1 Reply Last reply Reply Quote 0
                              • joela85J Offline
                                joela85
                                last edited by

                                I just updated and this is shown at the end of the install.

                                
                                MagicMirror installation successful!
                                
                                > magicmirror@2.4.1 install-fonts /home/pi/MagicMirror
                                > cd fonts && npm install
                                
                                npm WARN postcss-html@0.12.0 requires a peer of postcss-less@>=1.1.0 but none was installed.
                                npm WARN postcss-html@0.12.0 requires a peer of postcss-scss@>=1.0.0 but none was installed.
                                npm WARN postcss-html@0.12.0 requires a peer of sugarss@>=1.0.0 but none was installed.
                                npm WARN stylelint-config-standard@16.0.0 requires a peer of stylelint@^7.8.0 but none was installed.
                                pi@raspberrypi:~/MagicMirror $
                                
                                

                                I applied

                                dtoverlay=vc4-kms-v3d
                                

                                to the config.txt ( also tried with fkms)

                                Reboot and I get a black screen.

                                When I remove dtoverlay=vc4-kms-v3d then the mirror boots up.
                                Any suggestions?

                                1 Reply Last reply Reply Quote 0
                                • K Offline
                                  Kastore @Mykle1
                                  last edited by

                                  @mykle1
                                  Just found your guide: https://forum.magicmirror.builders/topic/5274/how-to-manually-install-mm-on-your-pi-for-absolute-beginners

                                  Going at it now and see if it works - thanks for the patience and writing that guide!

                                  Mykle1M 1 Reply Last reply Reply Quote 1
                                  • Mykle1M Offline
                                    Mykle1 Project Sponsor Module Developer @Kastore
                                    last edited by

                                    @kastore said in Black screen after MM v2.4.0 update.:

                                    thanks for the patience and writing that guide!

                                    You’re welcome, sir. :-)

                                    Create a working config
                                    How to add modules

                                    1 Reply Last reply Reply Quote 0
                                    • KimzerK Offline
                                      Kimzer
                                      last edited by

                                      Got my mirror working again. Had to go over the opengl drivers again and using the fake kms driver did the trick. However one problem remains, i had to also disable the MMM-Pir-Sensor module because that was messing with the system. But also my custom.css is not being used atm, and i cant figure out why its not grabbing it.

                                      1 Reply Last reply Reply Quote 0
                                      • KimzerK Offline
                                        Kimzer
                                        last edited by

                                        Anyone else struggling with using MMM-Pir-Sensor after the new update?

                                        T 1 Reply Last reply Reply Quote 0
                                        • T Offline
                                          thenameiwantedwastaken @Kimzer
                                          last edited by

                                          Yes, I am having the same black screen. I have to disable PIR to be able to use MM at all. I also noted that after I installed PIR I could no longer SSH into the Pi from my desktop computer, whereas I could from my mobile phone. Anyway, the black screen is the main concern right now. I’ll post if I discover anything helpful.

                                          1 Reply Last reply Reply Quote 0
                                          • G Offline
                                            grantc66
                                            last edited by grantc66

                                            Not sure if I’m having the same issue, stupidly updated electron as npm was claiming 1.7.13 had a critical vulnerability (after installing MMM-voice) Then got the backscreen issue. rolled back electron to 1.7.13 & the issue persists.

                                            Node v9.11.1
                                            npm 6.1.0

                                            Thought I’d uploaded the log file but not sure if others can see it. That snippet below is the first error after ALL_MODULES_STARTED

                                            13:01:19.440 main.js:40 Uncaught TypeError: Cannot read property ‘appendChild’ of undefined
                                            at main.js:40
                                            at Array.forEach ()
                                            at createDomObjects (main.js:24)
                                            at Object.modulesStarted (main.js:471)
                                            at startModules (loader.js:59)
                                            at loader.js:40
                                            at HTMLLinkElement.stylesheet.onload (loader.js:203)
                                            (anonymous) @ main.js:40
                                            createDomObjects @ main.js:24
                                            modulesStarted @ main.js:471
                                            startModules @ loader.js:59
                                            (anonymous) @ loader.js:40
                                            stylesheet.onload @ loader.js:203

                                            13:01:20.056 TypeError: Cannot read property ‘getElementsByClassName’ of null
                                            at moduleNeedsUpdate (main.js:176)
                                            at main.js:144
                                            at Promise ()
                                            at updateDomWithContent (main.js:137)
                                            at main.js:119
                                            at
                                            Promise rejected (async)
                                            (anonymous) @ main.js:121
                                            Promise resolved (async)
                                            (anonymous) @ main.js:118
                                            updateDom @ main.js:109
                                            updateDom @ main.js:514
                                            updateDom @ module.js:358

                                            Any pointers as to how to get it working again? It was working perfectly before MMM-voice & buggering around with electron.
                                            Tried a fresh install with the same result :(

                                            1 Reply Last reply Reply Quote 0

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