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A New Chapter for MagicMirror: The Community Takes the Lead
Read the statement by Michael Teeuw here.

[MMM-Remote-Control] Can not access remote control module

Scheduled Pinned Locked Moved Troubleshooting
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  • M Offline
    Mykle1 Project Sponsor Module Developer @motdog
    last edited by Mar 5, 2019, 12:01 AM

    @motdog

    So, does that mean that it’s working for you now? If so, mark the topic as solved.

    Create a working config
    How to add modules

    M 1 Reply Last reply Mar 5, 2019, 4:13 AM Reply Quote 0
    • A Offline
      AshDarko
      last edited by Mar 5, 2019, 12:49 AM

      Hi, i too have the same issue. I have changed my router IP to be something other than 192.XXX.X.XX

      Could this be the problem? I can access via browser on the Pi…?

      When i run the remote in browser on the pi, i notice in terminal this message:

      MMM-Remote-Control customMenu Requested, but file:/home/pi/MagicMirror/config/custom_menu.json was not found
      
      

      i receive an “Access Denied to IP address 10.100.10.1” in terminal and a message on m y phone saying the device is not allowed to access your mirror

      Here is config code:

      address: "0.0.0.0", // Address to listen on, can be:
      	                      // - "localhost", "127.0.0.1", "::1" to listen on loopback interface
      	                      // - another specific IPv4/6 to listen on a specific interface
      	                      // - "", "0.0.0.0", "::" to listen on any interface
      	                      // Default, when address config is left out, is "localhost"
      	port: 8080,
      	ipWhitelist: [ "127.0.0.1", "::ffff:127.0.0.1", "::1", "::ffff:10.100.10.0/24",], // Set [] to allow all IP addresses
      	                                                       // or add a specific IPv4 of 192.168.1.5 :
      	                                                       // ["127.0.0.1", "::ffff:127.0.0.1", "::1", "::ffff:192.168.1.5"],
      	                                                       // or IPv4 range of 192.168.3.0 --> 192.168.3.15 use CIDR format :
      	                                                       // ["127.0.0.1", "::ffff:127.0.0.1", "::1", "::ffff:192.168.3.0/28"],
      
      	language: "en",
      	timeFormat: 24,
      	units: "metric",
      

      And here is my module code:

      {
      		module: 'MMM-Remote-Control',
      		/**position: 'bottom_left',**/
      		config: {
      			customCommand: {},  // Optional, See "Using Custom Commands" below
      			customMenu: "custom_menu.json", // Optional, See "Custom Menu Items" below
      			showModuleApiMenu: true, // Optional, Enable the Module Controls menu
      			/**apiKey: "",         // Optional, See API/README.md for details**/
      		}
      	},
      

      The module code is pretty much the defaults.

      1 Reply Last reply Reply Quote 0
      • A Offline
        AshDarko
        last edited by Mar 5, 2019, 12:51 AM

        I have just commented out the custom menu for now, so ignore that terminal message about it

        {
        		module: 'MMM-Remote-Control',
        		/**position: 'bottom_left',**/
        		config: {
        			customCommand: {},  // Optional, See "Using Custom Commands" below
        			/**customMenu: "custom_menu.json", // Optional, See "Custom Menu Items" below**/
        			showModuleApiMenu: true, // Optional, Enable the Module Controls menu
        			/**apiKey: "",         // Optional, See API/README.md for details**/
        		}
        	},
        
        1 Reply Last reply Reply Quote 0
        • M Offline
          motdog @Mykle1
          last edited by Mar 5, 2019, 4:13 AM

          @Mykle1 my only other question is when I was at a friend’s house I tried to pull up the remote to show them the mirror & nothing happened on their wifi or cellular. I’m guessing on the white list I would have to input my phone ip address?

          S R 2 Replies Last reply Mar 5, 2019, 5:36 AM Reply Quote 0
          • S Away
            sdetweil @motdog
            last edited by sdetweil Mar 5, 2019, 3:18 PM Mar 5, 2019, 5:36 AM

            @motdog lot more than that…

            by default your home router blocks ALL incoming requests (or should anyhow) so you would have to open a port and map incoming requests on that port to your mirror machine (and port) by using the routers admin function… some providers do not allow this
            (this is called port forwarding)

            second, the IP address of the router on the internet is assigned dynamically, and might change…
            some of us use a dns mapper to define a specific NAME to our router as it appears on the internet
            ( I use dyndns.org to map a known name to my router ip address, today my routers internet ip address is near 47.220.177.xxx)

            third, the ip address of your phone will be randomly assigned too… their router, maybe over phone link connection… so , here u might have to say 0.0.0.0 anyone…

            Sam

            How to add modules

            learning how to use browser developers window for css changes

            1 Reply Last reply Reply Quote 0
            • R Offline
              retroflex Project Sponsor Module Developer @motdog
              last edited by Mar 5, 2019, 7:43 AM

              @motdog If you open up a port for outside access of MM you’ll have to whitelist all IP’s since your phone changes IP. You will then expose it for everyone. This includes the config.js file, which might contain passwords to calendars etc. So be careful! Best option is to connect to your network using VPN. It is possible to setup a VPN server in some routers.

              S 1 Reply Last reply Mar 5, 2019, 1:31 PM Reply Quote 0
              • S Away
                sdetweil @retroflex
                last edited by Mar 5, 2019, 1:31 PM

                @retroflex he will still have to whitelist everything, or use Listen: 0.0.0.0

                Sam

                How to add modules

                learning how to use browser developers window for css changes

                1 Reply Last reply Reply Quote 0
                • M Offline
                  motdog
                  last edited by Mar 5, 2019, 2:30 PM

                  Thanks for all the feedback. I get the concerns and why its set up that way. No big deal at all

                  1 Reply Last reply Reply Quote 0
                  • A Offline
                    AshDarko
                    last edited by Mar 10, 2019, 2:36 PM

                    So I still get access denied, but if i change

                    ipWhitelist to [] then my phone can now access the remote page.

                    Just dont understand when I have address the correct ip for my phone it says access denied to that same ip in the terminal

                    Changed:

                    ipWhitelist: [ "127.0.0.1", "::ffff:127.0.0.1", "::1", "::ffff:10.100.10.1",],
                    

                    To:

                    ipWhitelist: []
                    
                    1 Reply Last reply Reply Quote 0
                    • M Offline
                      Mr.Gysy
                      last edited by Dec 10, 2019, 10:56 PM

                      Hello,

                      I know the topic is old, but may someone can help me.

                      The module is shown on my screen but when I want to enter via Browser it always shows: This site cant be reached.

                      alt text

                      when erase the // from the config: The screen shows me an error, I should install a config data.

                      Can someone help me?

                      Thanks

                      S O 2 Replies Last reply Dec 10, 2019, 11:46 PM Reply Quote 0
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