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    [MMM-Remote-Control] Can not access remote control module

    Scheduled Pinned Locked Moved Troubleshooting
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    • Mykle1M Offline
      Mykle1 Project Sponsor Module Developer @motdog
      last edited by

      @motdog

      I went and installed MMM-Remote-Control on a laptop running ubuntu and MM v2.5.0. I used this config entry:

      0_1551667234525_Screenshot from 2019-03-03 21-40-00.png

      The module loads (bottom right):

      0_1551667367462_Screenshot from 2019-03-03 21-41-36.png

      I’ll send a picture from my other machine. brb

      Create a working config
      How to add modules

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      • Mykle1M Offline
        Mykle1 Project Sponsor Module Developer @motdog
        last edited by Mykle1

        @motdog

        You can clearly see that it is working remotely.

        0_1551667630017_Screenshot from 2019-03-03 21-45-43.png

        It would not allow connection with address: "localhost",. Take your working config and carefully add my entry for Remote-Control, address and ipWhitelist It should work.

        Create a working config
        How to add modules

        M 1 Reply Last reply Reply Quote 0
        • M Offline
          motdog @Mykle1
          last edited by

          @Mykle1 Awesome! Thanks so much for your help.

          Mykle1M 1 Reply Last reply Reply Quote 0
          • Mykle1M Offline
            Mykle1 Project Sponsor Module Developer @motdog
            last edited by

            @motdog

            So, does that mean that it’s working for you now? If so, mark the topic as solved.

            Create a working config
            How to add modules

            M 1 Reply Last reply Reply Quote 0
            • A Offline
              AshDarko
              last edited by

              Hi, i too have the same issue. I have changed my router IP to be something other than 192.XXX.X.XX

              Could this be the problem? I can access via browser on the Pi…?

              When i run the remote in browser on the pi, i notice in terminal this message:

              MMM-Remote-Control customMenu Requested, but file:/home/pi/MagicMirror/config/custom_menu.json was not found
              
              

              i receive an “Access Denied to IP address 10.100.10.1” in terminal and a message on m y phone saying the device is not allowed to access your mirror

              Here is config code:

              address: "0.0.0.0", // Address to listen on, can be:
              	                      // - "localhost", "127.0.0.1", "::1" to listen on loopback interface
              	                      // - another specific IPv4/6 to listen on a specific interface
              	                      // - "", "0.0.0.0", "::" to listen on any interface
              	                      // Default, when address config is left out, is "localhost"
              	port: 8080,
              	ipWhitelist: [ "127.0.0.1", "::ffff:127.0.0.1", "::1", "::ffff:10.100.10.0/24",], // Set [] to allow all IP addresses
              	                                                       // or add a specific IPv4 of 192.168.1.5 :
              	                                                       // ["127.0.0.1", "::ffff:127.0.0.1", "::1", "::ffff:192.168.1.5"],
              	                                                       // or IPv4 range of 192.168.3.0 --> 192.168.3.15 use CIDR format :
              	                                                       // ["127.0.0.1", "::ffff:127.0.0.1", "::1", "::ffff:192.168.3.0/28"],
              
              	language: "en",
              	timeFormat: 24,
              	units: "metric",
              

              And here is my module code:

              {
              		module: 'MMM-Remote-Control',
              		/**position: 'bottom_left',**/
              		config: {
              			customCommand: {},  // Optional, See "Using Custom Commands" below
              			customMenu: "custom_menu.json", // Optional, See "Custom Menu Items" below
              			showModuleApiMenu: true, // Optional, Enable the Module Controls menu
              			/**apiKey: "",         // Optional, See API/README.md for details**/
              		}
              	},
              

              The module code is pretty much the defaults.

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              • A Offline
                AshDarko
                last edited by

                I have just commented out the custom menu for now, so ignore that terminal message about it

                {
                		module: 'MMM-Remote-Control',
                		/**position: 'bottom_left',**/
                		config: {
                			customCommand: {},  // Optional, See "Using Custom Commands" below
                			/**customMenu: "custom_menu.json", // Optional, See "Custom Menu Items" below**/
                			showModuleApiMenu: true, // Optional, Enable the Module Controls menu
                			/**apiKey: "",         // Optional, See API/README.md for details**/
                		}
                	},
                
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                • M Offline
                  motdog @Mykle1
                  last edited by

                  @Mykle1 my only other question is when I was at a friend’s house I tried to pull up the remote to show them the mirror & nothing happened on their wifi or cellular. I’m guessing on the white list I would have to input my phone ip address?

                  S R 2 Replies Last reply Reply Quote 0
                  • S Offline
                    sdetweil @motdog
                    last edited by sdetweil

                    @motdog lot more than that…

                    by default your home router blocks ALL incoming requests (or should anyhow) so you would have to open a port and map incoming requests on that port to your mirror machine (and port) by using the routers admin function… some providers do not allow this
                    (this is called port forwarding)

                    second, the IP address of the router on the internet is assigned dynamically, and might change…
                    some of us use a dns mapper to define a specific NAME to our router as it appears on the internet
                    ( I use dyndns.org to map a known name to my router ip address, today my routers internet ip address is near 47.220.177.xxx)

                    third, the ip address of your phone will be randomly assigned too… their router, maybe over phone link connection… so , here u might have to say 0.0.0.0 anyone…

                    Sam

                    How to add modules

                    learning how to use browser developers window for css changes

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                    • R Offline
                      retroflex Project Sponsor Module Developer @motdog
                      last edited by

                      @motdog If you open up a port for outside access of MM you’ll have to whitelist all IP’s since your phone changes IP. You will then expose it for everyone. This includes the config.js file, which might contain passwords to calendars etc. So be careful! Best option is to connect to your network using VPN. It is possible to setup a VPN server in some routers.

                      S 1 Reply Last reply Reply Quote 0
                      • S Offline
                        sdetweil @retroflex
                        last edited by

                        @retroflex he will still have to whitelist everything, or use Listen: 0.0.0.0

                        Sam

                        How to add modules

                        learning how to use browser developers window for css changes

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                        • M Offline
                          motdog
                          last edited by

                          Thanks for all the feedback. I get the concerns and why its set up that way. No big deal at all

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                          • A Offline
                            AshDarko
                            last edited by

                            So I still get access denied, but if i change

                            ipWhitelist to [] then my phone can now access the remote page.

                            Just dont understand when I have address the correct ip for my phone it says access denied to that same ip in the terminal

                            Changed:

                            ipWhitelist: [ "127.0.0.1", "::ffff:127.0.0.1", "::1", "::ffff:10.100.10.1",],
                            

                            To:

                            ipWhitelist: []
                            
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                            • M Offline
                              Mr.Gysy
                              last edited by

                              Hello,

                              I know the topic is old, but may someone can help me.

                              The module is shown on my screen but when I want to enter via Browser it always shows: This site cant be reached.

                              alt text

                              when erase the // from the config: The screen shows me an error, I should install a config data.

                              Can someone help me?

                              Thanks

                              S O 2 Replies Last reply Reply Quote 0
                              • S Offline
                                sdetweil @Mr.Gysy
                                last edited by

                                @Mr-Gysy position: “bottom_right” needs a comma after when the next line is NOT a comment

                                Sam

                                How to add modules

                                learning how to use browser developers window for css changes

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                                • O Offline
                                  OldSunGuy @Mr.Gysy
                                  last edited by OldSunGuy

                                  @Mr-Gysy
                                  I see you have:

                                      adresss: “0.0.0.0”,  
                                  

                                  It should be:

                                       address: “0.0.0.0”,  
                                  

                                  Just a user helping another user

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                                  • M Offline
                                    Mr.Gysy
                                    last edited by

                                    Thanks for help. fixed that 2 parts. Now no error for config but site still cant be reached :/

                                    1 Reply Last reply Reply Quote 0
                                    • M Offline
                                      Mr.Gysy
                                      last edited by

                                      no idea anymore or tips? :(

                                      S 1 Reply Last reply Reply Quote -1
                                      • S Offline
                                        sdetweil @Mr.Gysy
                                        last edited by

                                        @Mr-Gysy sorry, unclear on error you are seeing

                                        Sam

                                        How to add modules

                                        learning how to use browser developers window for css changes

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                                        • M Offline
                                          Mr.Gysy
                                          last edited by

                                          changed something, now webpage shows: my connection has been rejected?

                                          S 1 Reply Last reply Reply Quote 0
                                          • S Offline
                                            sdetweil @Mr.Gysy
                                            last edited by

                                            @Mr-Gysy so, steps to debug

                                            from another system can u access the mirror itself
                                            http://ip:port
                                            if no, then either firewall, or mirror config prevents.
                                            address: or whitelist or both

                                            if address is localhost, then ONLY apps on the SAME PHYSICAL system can access
                                            if address is 0.0.0.0, then apps can access from any network connection
                                            if address is something else, some specific ip, then apps can only access server thru the hardware adapter that provdes that address. think if u had two network cards, and wanted to restrict access to only one of those cards…

                                            now, once you’ve got that
                                            we go to whitelist
                                            now you can constrain access to specific systems on that netwokr, or groups of systems by address range (or applied mask)

                                            so, to start I’d do address: “0.0.0.0” and whitelist :[],
                                            means any system from any network

                                            can u access the mirror app

                                            now can u access the remotecontrol app insde the mirror?

                                            Sam

                                            How to add modules

                                            learning how to use browser developers window for css changes

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