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    [MMM-Remote-Control] Can not access remote control module

    Scheduled Pinned Locked Moved Troubleshooting
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    • B Offline
      Burner911 @fox
      last edited by

      @fox I also have this issue, but using this line of code did not appear to solve my issue. I assume I run this in the /modules folder? Thank you for your help.

      J 1 Reply Last reply Reply Quote 0
      • J Offline
        Jopyth Moderator @Burner911
        last edited by Jopyth

        @Burner911 Have you installed restarted the mirror after installation (i.e. pm2 restart mm)?

        Edit: Did you install in the correct directory?

        Helpful sticky: How to troubleshoot

        B 1 Reply Last reply Reply Quote 0
        • B Offline
          Burner911 @Jopyth
          last edited by

          @Jopyth Yes I have it working now! Still not sure why only some modules can be hidden though

          1 Reply Last reply Reply Quote 0
          • mpiresM Offline
            mpires
            last edited by

            This post is deleted!
            1 Reply Last reply Reply Quote 0
            • P Offline
              pepemujica
              last edited by

              This post is deleted!
              1 Reply Last reply Reply Quote 0
              • P Offline
                pepemujica
                last edited by

                Hi @fox , where you able to access from other device? A smartphone for example. Because I can access from the browser where the MM is installed, but not from other devices.
                My whitelist is empty [ ]

                1 Reply Last reply Reply Quote 0
                • - Offline
                  -DUS-
                  last edited by -DUS-

                  Hello,

                  I’m also having issues connecting to the remote module on my PC through Chrome and IE. The page can’t be reached. The module is active and the link to use is shown on my magic mirror.

                  My IP whitelist which cotains my PC IP:

                  ipWhitelist: ["127.0.0.1", "::ffff:127.0.0.1", "::1", "::ffff:192.168.0.2"],
                  

                  I also tried below based on on on the comments in this topic:

                  cd ~/MagicMirror/modules/
                  chmod -R 777 MMM-Remote-Control/
                  

                  but that just tells me that it can’t access /MagicMirror/modules/, the file or folder doesn’t exist.

                  Another topic mentioned changing;

                  address: "localhost",
                  

                  to;

                  address: "0.0.0.0",
                  

                  Should I try that?

                  Update: I changed to 0.0.0.0. and that I got a responce but it told me my PC is not autorized although my IP is added in the whitelist, so I just removed the whole whitelist for the time being, and now I’m able to acces the remote module.

                  1 Reply Last reply Reply Quote 2
                  • P Offline
                    PaulB
                    last edited by

                    Hi fellow MM-builders,

                    the same problem occured with my build but instead a 192.168.xxx.xxx I use 10.12.0.135:8080.html
                    Unfortunately it shows following message:

                    ‘This device is not allowed to access your mirror.
                    Please check your config.js or config.js.sample to change this’

                    My steps to solve this issue were:

                    1. change ipWhitelist to ipWhitelist:[ ]
                    2. change ipWhitelist to ipWhitelist: [0.0.0.0]
                      3.change ipWhitelist to the specific IP adresses of my devices.

                    Unfortunately, none of this steps solved the error.

                    Maybe you guys have a tip or trick on how to solve that.
                    Thank you in advance :)

                    Mykle1M 1 Reply Last reply Reply Quote 0
                    • Mykle1M Offline
                      Mykle1 Project Sponsor Module Developer @PaulB
                      last edited by

                      @PaulB

                      ipWhitelist: [],
                      address: "0.0.0.0",

                      Create a working config
                      How to add modules

                      S 1 Reply Last reply Reply Quote 2
                      • P Offline
                        PaulB
                        last edited by

                        Dear @Mykle1,

                        my config.js file looks like this:

                        var config = {
                                adress: "0.0.0.0",
                                port: 8080,
                                ipWhitelist: [],
                                language: 'de',
                                timeFormat: 24,
                                units: 'metric',
                        

                        Unfortunately, my screen went black after I 've changed the config file and rebooted.

                        Could you make a guess, where the problem is located?

                        Mykle1M 1 Reply Last reply Reply Quote 0
                        • Mykle1M Offline
                          Mykle1 Project Sponsor Module Developer @PaulB
                          last edited by

                          @PaulB said in [MMM-Remote-Control] Can not access remote control module:

                          adress: “0.0.0.0”,

                          You spelled address wrong. :-/

                          Create a working config
                          How to add modules

                          W 1 Reply Last reply Reply Quote 0
                          • P Offline
                            PaulB
                            last edited by

                            @Mykle1,

                            thanks :-D

                            call me dumb hahahahahahaha

                            Unfortunately the modules are not loading now.

                            But whats interesting is that if your Ip adress is like “12.10.0.xxx”, the module won’t accept it. If you give your devices a new static IP adress like “12.10.0.xx” then the module works fine. But shows a black screen.

                            1 Reply Last reply Reply Quote 0
                            • B Offline
                              budwha
                              last edited by

                              I cannot get this to work also…I have added my PC and my phone to the white list, but both say it refused to connect. My “var config” is set to “localhost”…do I need to change that to something else…I am not sure what that part is asking for.

                              1 Reply Last reply Reply Quote 0
                              • cruunnerrC Offline
                                cruunnerr
                                last edited by cruunnerr

                                @budwha

                                do it like Mykle said

                                https://forum.magicmirror.builders/topic/1517/mmm-remote-control-can-not-access-remote-control-module/18

                                B M 2 Replies Last reply Reply Quote 0
                                • S Offline
                                  sunnypurba @Mykle1
                                  last edited by

                                  @Mykle1 amazing, thanks!

                                  1 Reply Last reply Reply Quote 0
                                  • B Offline
                                    budwha @cruunnerr
                                    last edited by

                                    @cruunnerr Thank you…it works now.

                                    1 Reply Last reply Reply Quote 0
                                    • M Offline
                                      motdog
                                      last edited by

                                      hmmm stuck. I get the create a config screen Heres what I have

                                      var config = {
                                      	address: "0.0.0.0", // Address to listen on, can be:
                                      	                      // - "localhost", "127.0.0.1", "::1" to listen on loopback interface
                                      	                      // - another specific IPv4/6 to listen on a specific interface
                                      	                      // - "", "0.0.0.0", "::" to listen on any interface
                                      	                      // Default, when address config is left out, is "localhost"
                                      	port: 8080,
                                      	ipWhitelist: [], // Set [] to allow all IP addresses
                                      	                                                       // or add a specific IPv4 of 192.168.1.5 :
                                      	                                                       // ["127.0.0.1", "::ffff:127.0.0.1", "::1", "::ffff:192.168.1.5"],
                                      	                                                       // or IPv4 range of 192.168.3.0 --> 192.168.3.15 use CIDR format :
                                      	                                                       // ["127.0.0.1", "::ffff:127.0.0.1", "::1", "::ffff:192.168.3.0/28"],
                                      

                                      then on my config

                                      		 {
                                      	        module: 'MMM-Remote-Control'
                                      	        // uncomment the following line to show the URL of the remote control on the mirror
                                      	        // , position: 'bottom_left'
                                      	        // you can hide this module afterwards from the remote control itself
                                      	        config: {
                                      	            apiKey: ''
                                      	        }
                                          },
                                      

                                      thanks for helping the clueless rookie

                                      1 Reply Last reply Reply Quote 0
                                      • S Offline
                                        stuartiannaylor
                                        last edited by

                                        you have mm listening on all adapters 0.0.0.0 which correct but the 2[] brackets of your ip whitelist the other side is completely empty.

                                        What is your routers address? Usually its something like 192.168.1.1 if it was that then 192.168.1.0/24 would allow any local ip to access connected internally on your network

                                        1 Reply Last reply Reply Quote 0
                                        • M Offline
                                          motdog
                                          last edited by

                                          @stuartiannaylor tried adding my router info but not successful

                                          1 Reply Last reply Reply Quote 0
                                          • S Offline
                                            stuartiannaylor
                                            last edited by stuartiannaylor

                                            yeah but you have wiped what there before have a look at :-
                                            ```
                                            (3) For security reasons, the MagicMirror (and therefore the Remote Control) is not reachable externally. To change this, configure address, and ipWhitelist in your config.js (see these lines in the sample config). For example change address to 0.0.0.0 and add two allowed devices with IP-Adresses 192.168.0.42 and 192.168.0.50:

                                            address : '0.0.0.0',
                                            port: 8080,
                                            ipWhitelist: ["127.0.0.1", "::ffff:127.0.0.1", "::1", "::ffff:192.168.0.42", "::ffff:192.168.0.50"],"
                                            

                                            You can also add multiple devices in an IP range (e.g. all devices with 192.168.0.X):

                                            ipWhitelist: ["127.0.0.1", "::ffff:127.0.0.1", "::1", "::ffff:192.168.0.1/120", "192.168.0.1/24"],
                                            
                                            
                                            Have a look at config.js.sample to get the originals back.
                                            
                                            Then as it is above your router ip address might be 192.168.1.1 so it would be the above but with ::ffff:192.168.1.42, ::ffff:192.168.1.50  you can also put your router address in there but make the last octal 0/24 and you can then access from your desktop.
                                            
                                            Then the next big thing you are missing is apiKey: "",         // Optional, See API/README.md for details
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